The store delivers quickly and reliably, with fast shipping and delivery that closely matches orders, enables starting treatment promptly, and includes well-packaged products. Customers consistently highlight smooth ordering, easy-to-use processes, and fast, efficient service from order to pickup or delivery. The experience is reinforced by clear communication, accurate product descriptions, and responsive support that leads to high satisfaction. Pricing is competitive with reliable, safe delivery and thorough packaging that preserves product integrity.
Shameful disaster, unprofessional site, forced to harass them to receive a product after 6 weeks of ordering. Avoid!!
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Response from Produits-veto.com
Hello Karen,
We are sincerely sorry to hear about your unsatisfactory experience on our site. However, the carrier informs us that your package was delivered to your mailbox 5 days after your order. The delivery was delayed on May 8, but it does not seem that your order was delivered in 6 weeks as you indicate. Please feel free to contact us directly to resolve your situation as quickly as possible.
Best regards,
The Produits-veto.com team
F
Florence K.
Rating: 4 out of 5
following a purchase from 03/05/2026
Very good and inexpensive
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Sarah B.
Rating: 1 out of 5
following a purchase from 25/04/2026
You delivered the wrong dewormer for my puppy and instead of acknowledging the mistake after sending proof of your error and refunding me or sending a corresponding product, you do nothing; it's still up to the customer to fix your mistakes! I do not recommend this site, there is no order tracking!
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Response from Produits-veto.com
Hello,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that you encountered a problem with your order and we completely understand your frustration. We explained to you by email and phone that only the packaging has changed and that the product was the same, as it has the same barcode. We offered you a return at our expense of the unwanted product by sending you a free return label. We also offered you a substitute product. Our priority is to ensure the satisfaction of our customers, and we want to assure you that your return is taken very seriously.
We invite you to contact us directly to resolve this misunderstanding and find a quick solution. Your trust is essential to us and we wish to rectify this situation as soon as possible.
Best regards,
The Produits-veto.com team
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Eric R.
Rating: 1 out of 5
following a purchase from 29/04/2026
Still haven't received my order, it's really outrageous.
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Response from Produits-veto.com
Hello Eric,
Thank you for taking the time to share your experience with us. We sincerely regret the delay encountered with your order. Could you please contact us by email or phone so that we can resolve this issue as quickly as possible? Your satisfaction is our priority.
Best regards,
The Produits-veto.com team
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Yolande L.
Rating: 4 out of 5
following a purchase from 29/04/2026
Effective
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Patrick R.
Rating: 4 out of 5
following a purchase from 20/04/2026
Very fast. Impeccable
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Jean-Claude Claude B.
Rating: 1 out of 5
following a purchase from 16/04/2026
Too long to be delivered
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Response from Produits-veto.com
Hello Jean-Claude,
Thank you for taking the time to share your feedback. We understand your frustration regarding the delivery time and we are actively working to improve this aspect to better satisfy you in the future. Nevertheless, your order was validated on Thursday afternoon for preparation and shipping on Friday. The order was delivered according to the indicated deadlines in business days.
Best regards,
The team at Produits-veto.com
F
Frédérique D.
Rating: 1 out of 5
following a purchase from 12/04/2026
I received my incomplete order and I have not been refunded
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Response from Produits-veto.com
Hello Frédérique,
Thank you for your feedback. We are sorry to hear that your order was incomplete. We invite you to contact our customer service to resolve this situation as quickly as possible. Your satisfaction is our priority.
Best regards,
The team at Produits-veto.com
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Gérard B.
Rating: 1 out of 5
following a purchase from 14/04/2026
First order and surely the last - I ordered two different products - I see on my bank account that I have a refund from produits-veto - I go to their site and see that one of the products was refunded without notifying me - the second one is supposed to arrive in a locker - it is delivered 20 km away - I go there and they tell me it is not there - not serious at all - I called their service and they told me they didn't have time to inform me that an item was out of stock - not a single commercial gesture
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Solange D.
Rating: 4 out of 5
following a purchase from 14/04/2026
change of delivery pickup point without my consent, I had to travel 15 more kilometers. I was surprised by the size, it was not indicated in the description.
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Maryline D.
Rating: 1 out of 5
following a purchase from 10/04/2026
Order not received, and you ask me if I am satisfied
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Response from Produits-veto.com
Hello Maryline,
Thank you for taking the time to leave your feedback. We completely understand your frustration regarding the non-receipt of your order. Please know that your satisfaction is our priority, and we would be happy to resolve this issue. The package is on its way. Do not hesitate to contact us directly so we can assist you.
Best regards,
The team at Produits-veto.com
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Fabrice L.
Rating: 1 out of 5
following a purchase from 05/04/2026
The order was delivered to a different pickup point than the one I chose even though it was not closed and the information to retrieve it was contradictory
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Response from Produits-veto.com
Hello Fabrice,
Thank you for your feedback. We are sorry to hear that your order was not delivered as expected. Your experience is important to us, and we will look into this issue to improve our services. Sometimes the carrier decides without notifying us about the change of pickup point, and unfortunately, we do not always have the reason for this modification. Please do not hesitate to contact us directly for any additional assistance.
Best regards,
The Produits-veto.com team
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Franck T.
Rating: 4 out of 5
following a purchase from 29/03/2026
Very good
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Artur P.
Rating: 4 out of 5
following a purchase from 02/04/2026
The product I ordered is, of course, excellent. The only problem is the delivery. A week after ordering from France to Belgium, I still haven't received anything.
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Samira-Lola T.
Rating: 1 out of 5
following a purchase from 28/03/2026
My order hasn’t arrived!?
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Response from Produits-veto.com
Hello Samira-Lola,
We are sorry to hear that your order has not yet arrived. Please contact us directly so that we can resolve this issue as soon as possible. Your satisfaction is our priority. We have refunded you.
Best regards,
The Produits-veto.com team
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Valérie L.
Rating: 4 out of 5
following a purchase from 30/03/2026
Delivery problem...not the one chosen during the order
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Michèle M.
Rating: 4 out of 5
following a purchase from 26/03/2026
fast delivery, fair prices.
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Jean-Paul G.
Rating: 4 out of 5
following a purchase from 24/03/2026
No problem with the wasp traps BUT it is not clearly indicated that there is no attractant product which forces me to make a second order. Sincerely
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Philippe P.
Rating: 1 out of 5
following a purchase from 17/03/2026
Product lost in nature Colisimmo Point I don't know Everyone is passing the Responsibility Bad experience for a first I requested a refund Meanwhile time passes and the hornet nests proliferate
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Response from Produits-veto.com
Hello Philippe,
We are sorry to hear that you have encountered difficulties with your order. Your experience is important to us and we want to help you resolve this issue. Please feel free to contact us directly so we can do what is necessary to satisfy you. Thank you for your understanding.
Best regards,
The Produits-veto.com team
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Christian L.
Rating: 1 out of 5
following a purchase from 18/03/2026
The bowl that is supposed to hold liquid is leaking underneath. UNUSABLE????
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Response from Produits-veto.com
Hello,
Thank you for taking the time to share your feedback. We are sincerely sorry to hear that the bowl has defects. Your satisfaction is our priority and we would like to resolve this issue. Please feel free to contact our customer service for an exchange or a refund.
Best regards,
The Produits-veto.com team
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Jessica A.
Rating: 1 out of 5
following a purchase from 26/03/2026
Leaking bottle loss of product..
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Response from Produits-veto.com
Hello,
Thank you for taking the time to share your experience. We are sorry to hear that you encountered a problem with the bottle. Your satisfaction is our priority and we would like to resolve this situation. Please feel free to contact us directly so we can provide you with a solution.
Best regards,
The Produits-veto.com team
H
Hervé M.
Rating: 4 out of 5
following a purchase from 26/03/2026
good product
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Hubert O.
Rating: 4 out of 5
following a purchase from 23/03/2026
Very good.
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Laurence P.
Rating: 1 out of 5
following a purchase from 20/03/2026
Unfortunately, I did not receive my order which was returned by Mondial Relay without explanation. And I am waiting for the refund from produitsveto.com.
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Response from Produits-veto.com
Hello,
We are sincerely sorry to hear that your order has been returned. We understand your frustration and we want to resolve this situation as quickly as possible. Your order will be refunded as soon as the package is back in our premises. Thank you for your patience.
Best regards,
The Produits-veto.com team
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Eloise C.
Rating: 1 out of 5
following a purchase from 21/03/2026
Never received the package
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Response from Produits-veto.com
Hello,
Thank you for your feedback. We are sorry to hear that you did not receive your package. We have already refunded you.
Best regards,
The Produits-veto.com team
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Patrick D.
Rating: 1 out of 5
following a purchase from 22/03/2026
Fast delivery
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Response from Produits-veto.com
Hello,
Thank you for your feedback. We are delighted to hear that you found our delivery fast. Your satisfaction is our priority, and we hope to provide you with an even better experience in the future.
Best regards,
The Produits-veto.com team
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Andrea F.
Rating: 1 out of 5
following a purchase from 05/03/2026
Order never received, I contacted you a week ago and never received a response. Shameful.
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Response from Produits-veto.com
Hello,
Thank you for your feedback and we are sorry to hear that you have not received your order. We have received your email from 5/03 and 31/03 and have responded to it. It seems that you did not select the country when placing your order, which is why the package was lost. We are sorry for this and please know that your satisfaction is important to us.
Best regards,
The team at Produits-veto.com
D
Dailliez F.
Rating: 4 out of 5
following a purchase from 13/03/2026
Delivery a bit late because you couldn't find an item in stock. The picking needs to be reviewed!
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Laurence G.
Rating: 4 out of 5
following a purchase from 15/03/2026
Perfect!
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Patrick A.
Rating: 4 out of 5
following a purchase from 13/03/2026
There is a design flaw for setting the bait that requires disassembling the trap
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Sara S.
Rating: 1 out of 5
following a purchase from 06/03/2026
The package, after two weeks, has not arrived and I receive an email to evaluate my experience. I would say something went wrong.
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Response from Produits-veto.com
Hello Sara,
Thank you for taking the time to leave a review. We are sorry to hear that your order has not yet arrived. Your experience is important to us, and we are committed to resolving this type of situation. Please do not hesitate to contact our customer service so that we can assist you as soon as possible.
Best regards,
The Produits-veto.com team
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Thierry B.
Rating: 4 out of 5
following a purchase from 11/03/2026
Perfect
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Sophie M.
Rating: 4 out of 5
following a purchase from 10/03/2026
Everything arrived well packaged, however the worming tablet is too big and I am not one of those who throw the tablet down the cat's throat, so I crushed it, unfortunately these meds are not appetizing at all and therefore my 3 cats did not eat the pâté even though I added brewer's yeast to 'trick' them, they refused to taste the stuff, even when starving them! So it's not veto.com's fault, but if they sold appetizing tablets it would be better.
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Michelle C.
Rating: 4 out of 5
following a purchase from 02/03/2026
Compliant.
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Joseph Q.
Rating: 1 out of 5
following a purchase from 05/03/2026
we have never received the package, however the amount withdrawn from the account
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Response from Produits-veto.com
Hello,
Thank you for your feedback. We are sorry to hear that you have not received your package. To resolve this issue quickly, could you please contact us via our customer service? We will do our best to assist you.
Best regards,
The team at Produits-veto.com
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Véronique C.
Rating: 1 out of 5
following a purchase from 28/02/2026
I am not satisfied because the expiration date is too short at the end of the year since I took two in advance
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Response from Produits-veto.com
Hello,
Thank you for taking the time to share your feedback. We understand your concern regarding the expiration date of our products. Rest assured that we do our best to offer a selection of products with the longest possible expiration date. Please feel free to contact us directly for any questions or for a possible exchange. Your satisfaction is our priority.
Best regards,
The Produits-veto.com team
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Almudena M.
Rating: 1 out of 5
following a purchase from 28/02/2026
The delivery time was very long, no matter how much you paid plus the delivery company is not very professional either. It was very hard to contact them and they take a long time to answer emails too. I'm still waiting for my package. I will not order again here
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Response from Produits-veto.com
Hello,
Thank you for taking the time to share your experience. We are sorry to hear that the delivery did not meet your expectations. Your feedback is valuable and we will use it to improve our service. Our customer service is available by phone in the afternoons as well as by email, as soon as possible. We apologize for taking what you believe was too long to respond to you. We strive to respond to the many emails as quickly as possible.
Best regards,
The Produits-veto.com team
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Monique G.
Rating: 1 out of 5
following a purchase from 17/02/2026
TRAP NOT SELECTIVE AT ALL !!!!
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Yves C.
Rating: 4 out of 5
following a purchase from 15/02/2026
Very good
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Elie C.
Rating: 4 out of 5
following a purchase from 13/02/2026
Nothing to report
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