Customer reviews of Produits-veto.com

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 6 829 published reviews
5 6 125 90% 4 348 5% 3 90 1% 2 57 1% 1 209 3%

Summary of reviews

The store delivers quickly and reliably, with fast shipping and delivery that closely matches orders, enables starting treatment promptly, and includes well-packaged products. Customers consistently highlight smooth ordering, easy-to-use processes, and fast, efficient service from order to pickup or delivery. The experience is reinforced by clear communication, accurate product descriptions, and responsive support that leads to high satisfaction. Pricing is competitive with reliable, safe delivery and thorough packaging that preserves product integrity.

Reviews 1 and 4 stars

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M
Morgane F.
Rating: 4 out of 5
following a purchase from 09/02/2026
Very good
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Aggeliki K.
Rating: 1 out of 5
following a purchase from 10/02/2026
“Unacceptable service. I still have not received my order, and I have not been given any update regarding its status.
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Response from Produits-veto.com
Hello Aggeliki,

Thank you for your feedback, even though it is disappointing. We completely understand your frustration regarding the delay of your order. To resolve this issue, please contact us directly by email as soon as possible. Your satisfaction is our priority.

Sincerely,
The Produits-veto.com team
A
Anaelle B.
Rating: 1 out of 5
following a purchase from 09/02/2026
I still have not received my product after 12 days of ordering even though it is for my cat's health and it is quite urgent
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Response from Produits-veto.com
Hello Anaelle,

Thank you for your feedback and we completely understand your concern, especially when it comes to your cat's health. We want to reassure you: our team is doing everything possible to resolve this delivery delay. Please do not hesitate to contact us directly so that we can assist you as best as possible. Your trust is paramount to us.

Sincerely,
The Produits-veto.com team
M
Michele G.
Rating: 1 out of 5
following a purchase from 06/02/2026
Package sent to a relay that is out of service. As a result, the package was delivered to a relay point 30 km from my home
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Response from Produits-veto.com
Hello Michèle,

Thank you for your feedback and we are sorry to hear that your package was sent to a relay that is out of service. Unfortunately, this is not our choice but that of the carrier. Indeed, they provide us with the available relay points to display on the site, and if it was still active at the time of the order, it was selectable. Please do not hesitate to contact us directly to improve your experience.

Best regards,
The team at Produits-veto.com
N
Niklas L.
Rating: 1 out of 5
following a purchase from 02/02/2026
Pure catastrophe waiting for weeks without delivery and also no money back.
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Response from Produits-veto.com
Hello Niklas,

Thank you for your feedback. We are sincerely sorry to hear that you encountered difficulties with your order. Your experience does not reflect our standards of service. Unfortunately, we were waiting for your package to be returned, but it still has not arrived. However, we have since issued an early refund.

Best regards,
The Produits-veto.com team
F
Florence M.
Rating: 1 out of 5
following a purchase from 01/02/2026
Package not received?!
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Response from Produits-veto.com
Hello Florence,

Thank you for taking the time to leave a review. We are sorry to hear that you have not received your package. We invite you to contact us directly so that we can resolve this situation as quickly as possible. Your satisfaction is our priority.

Best regards,
The Produits-veto.com team
P
Patrick P.
Rating: 1 out of 5
following a purchase from 01/02/2026
Order still not received as of this date, February 12, which is 11 days after placing it...
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Response from Produits-veto.com
Hello Patrick,

Thank you for your feedback. We understand your frustration regarding this delivery delay. Rest assured that we are doing everything possible to optimize our timelines and ensure our customers' satisfaction. Please do not hesitate to contact us directly for any questions or assistance regarding your order. We are here to help you.

Best regards,
The Produits-veto.com team
G
Gabrielle A.
Rating: 4 out of 5
following a purchase from 26/01/2026
Super fast good product and very competitive thank you
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Jean B.
Rating: 4 out of 5
following a purchase from 21/01/2026
Nothing to say, book delivered on time
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Evelyne F.
Rating: 4 out of 5
following a purchase from 21/01/2026
The size of the needles is really ideal for insulin injection for my dog. The 28g gauge is perfect for painless injections, even on the flanks. I had tried the 30g gauge but it might be too flexible or easily blunt and I hurt my little one. Apparently more appropriate for cats and small dogs. The only downside is the high blind spot and thus a significant loss of product.
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Frederique D.
Rating: 1 out of 5
following a purchase from 16/01/2026
Hello, Still not received! The locker is broken. I've been waiting for it to be repaired for a week... Best regards
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Response from Produits-veto.com
Hello Frédérique,

Thank you for your feedback and we completely understand your frustration. We hope that this situation will not last. Unfortunately, we do not have control over this aspect.

Best regards,
The team at Produits-veto.com
P
Pascale P.
Rating: 1 out of 5
following a purchase from 16/01/2026
Delivery much too long
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Response from Produits-veto.com
Hello Pascale,

Thank you for your feedback. We understand the importance of fast delivery and we are constantly working to improve this service. However, we are constrained to work with external providers and cannot guarantee a 100% smooth delivery.

Best regards,
The team at Produits-veto.com
B
Bruno C.
Rating: 4 out of 5
following a purchase from 13/01/2026
satisfied with this order
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Didier M.
Rating: 1 out of 5
following a purchase from 12/01/2026
Huge delivery problems with Mondial Relay.....the package has been going back and forth from the center of Terrasson, Toulouse, Terrasson...etc. Delivery took more than a week. Incomprehensible!
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Response from Produits-veto.com
Hello Didier,

Thank you for taking the time to share your experience. We are sorry to hear that you encountered delivery issues with Mondial Relay. Your satisfaction is important to us, and we hope for a better shopping experience in the future. Please do not hesitate to contact us for any other questions.

Best regards,
The Produits-veto.com team
L
Laurence A.
Rating: 4 out of 5
following a purchase from 09/01/2026
Perfect experience, I have been a customer for several months and have never been disappointed. Excellent customer service and perfect order tracking and delivery. I recommend it 1000.
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Pascale M.
Rating: 1 out of 5
following a purchase from 05/01/2026
Significant difficulties in retrieving my order. I've been misled for 10 days!
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Response from Produits-veto.com
Hello Pascale,

We are sincerely sorry to hear that you have encountered difficulties with your order. Your experience is important to us and we are here to help you. Could you please contact us directly so that we can resolve this issue as soon as possible?

Thank you for your understanding.
D
Dominique D.
Rating: 1 out of 5
following a purchase from 07/01/2026
I still haven't received my order. I would like to know when it will arrive???
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Response from Produits-veto.com
Hello Dominique,

Thank you for taking the time to leave a review. We are sorry to hear that you have not yet received your order. To provide you with accurate information about its status, we invite you to contact our customer service. We will do our best to resolve this situation as soon as possible.

Best regards,
The team at Produits-veto.com
C
Corinne B.
Rating: 4 out of 5
following a purchase from 06/01/2026
Delivery time getting longer by Mondial Relay. Ordered on the 6th, delivered on the 16th.
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Roland N.
Rating: 4 out of 5
following a purchase from 06/01/2026
Thank you for the speed
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Chloé W.
Rating: 1 out of 5
following a purchase from 20/12/2025
Announced delivery time not respected.
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Response from Produits-veto.com
Hello Chloé,

Thank you for taking the time to share your feedback. We are sorry to learn that the delivery time was not respected. We work with delivery providers who sometimes encounter unforeseen circumstances during delivery. We are sincerely sorry.

Best regards,
The Produits-veto.com team
P
Pascal R.
Rating: 4 out of 5
following a purchase from 30/12/2025
Good
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Abel J.
Rating: 4 out of 5
following a purchase from 26/12/2025
excellent
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Michel M.
Rating: 4 out of 5
following a purchase from 18/12/2025
good, fast
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Antonio D.
Rating: 1 out of 5
following a purchase from 22/12/2025
Delivery address not respected. Had to go 10km further for pickup.
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Response from Produits-veto.com
Hello Antonio,

Thank you for taking the time to share your experience. We are sorry to hear that the delivery did not meet your expectations and that it caused some inconveniences. Our delivery partners sometimes take a few liberties, especially during holidays when the pickup points are full. We hope to have the opportunity to fully satisfy you with your next order.

Best regards,
The team at Produits-veto.com
A
Agnieszka S.
Rating: 1 out of 5
following a purchase from 21/12/2025
I still haven't received my order
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Response from Produits-veto.com
Hello Agnieszka,

Thank you for taking the time to share your opinion. We are sorry to hear that you did not receive your order. Your satisfaction is our priority, and we would like to resolve this issue as quickly as possible. Please do not hesitate to contact us directly so that we can assist you effectively.

Best regards,
The Produits-veto.com team
S
Sabrina Capini C.
Rating: 1 out of 5
following a purchase from 14/12/2025
Still waiting for my order
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Response from Produits-veto.com
Hello Sabrina Capini,

Thank you for your feedback. We are sorry to hear that you have not yet received your order. To resolve this situation as quickly as possible, could you please contact us directly by message or by phone? We are here to help you.

Best regards,
The Produits-veto.com team
D
Daniel B.
Rating: 1 out of 5
following a purchase from 12/12/2025
I never received my order because the delivery person left my package at the wrong pickup point. I contacted them and they told me they would take care of it, but they did nothing. Now I'm waiting for a refund, thank you.
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Response from Produits-veto.com
Hello Daniel,

Thank you for taking the time to share your experience. We are sorry to hear that your order did not arrive as expected. Unfortunately, delivery remains a task that we delegate, with its uncertainties. We have opened a dispute but without results. We invite you to contact us by email to resolve this dispute as soon as possible if it has not already been done.

Best regards,
The team at Produits-veto.com
J
Joel B.
Rating: 4 out of 5
following a purchase from 14/12/2025
Very well
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Stephane P.
Rating: 1 out of 5
following a purchase from 30/11/2025
Product supposedly in stock. They led me on for a week, only to finally tell me that the product will not arrive on time. Product in stock means that it is physically in stock and not that it has to be ordered.
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Response from Produits-veto.com
Hello Stéphane,

Thank you for your feedback and we sincerely apologize for this disappointing experience. Your satisfaction is our priority and we understand the importance of transparency regarding product availability. We will strengthen our communication to avoid this type of inconvenience in the future. Please do not hesitate to contact us directly for any questions or needs, we are here to help you.

Best regards,
The team at Produits-veto.com
P
Patrick H.
Rating: 4 out of 5
following a purchase from 10/12/2025
Well, order delivered on time.
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Andreea K.
Rating: 1 out of 5
following a purchase from 02/12/2025
I’m not satisfied because I haven’t received my order that I placed over 2 weeks ago. I don’t have any updates if or when it will be delivered and I would very much like to have an update.
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Response from Produits-veto.com
Dear Andreea,

Thank you for your feedback. We are sorry to hear that you have not received your order. We understand your frustration. Please contact us by email so that we can resolve this issue quickly. Thank you for your patience.

Kind regards,
The Produits-veto.com team
R
Rolland D.
Rating: 4 out of 5
following a purchase from 01/12/2025
trial products, my animal has difficult atopic skin to calm down.
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Tiina V.
Rating: 4 out of 5
following a purchase from 28/11/2025
Everything was very good, but one item was missing from the order. However, the refund went smoothly without any problems.
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Laurent B.
Rating: 4 out of 5
following a purchase from 01/12/2025
To be picky, a slightly faster delivery ... !! otherwise nothing to say! impeccable!
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Guillermo L.
Rating: 4 out of 5
following a purchase from 28/11/2025
Good service and the possibility to order in Spain.
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Bo O.
Rating: 1 out of 5
following a purchase from 28/11/2025
It's difficult to give feedback as I haven't received my order yet. It got lost in shipping.
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Response from Produits-veto.com
Hello,

Thank you for taking the time to share your opinion. We are sincerely sorry to hear that your order has not yet arrived. We understand how frustrating this can be. Please do not hesitate to contact us directly so that we can assist you in resolving this issue.

Kind regards,
The Produits-veto.com team
C
Corinne V.
Rating: 4 out of 5
following a purchase from 26/11/2025
For the moment, the product is being tested on our dog. In the hope that it gives us complete satisfaction for her breath!
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Olivier D.
Rating: 1 out of 5
following a purchase from 24/11/2025
I have not received my package to this day......
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Response from Produits-veto.com
Hello Olivier,

We are sorry to hear that you have not yet received your package. We want to assure you that we will do everything possible to resolve this situation as quickly as possible. Could you please contact our customer service directly so that we can track your order together?

Thank you for your understanding.

Best regards,
The team at Produits-veto.com
L
Laurent S.
Rating: 1 out of 5
following a purchase from 23/11/2025
Did not receive the order at the relay point, it was misaddressed
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Response from Produits-veto.com
Hello Laurent,

Thank you for taking the time to share your feedback. We are sorry to hear about this inconvenience regarding the delivery by our partner. In order to resolve this issue as quickly as possible, could you please contact us directly? We will do everything we can to rectify the situation.

Best regards,
The Produits-veto.com team
S
Shirley B.
Rating: 1 out of 5
following a purchase from 14/11/2025
Hello, I didn't have time to pick up my package at the relay point before it was returned. I haven't received any information to inform me of the delay I had or even if it was returned. As of today, I am still not delivered. I am very disappointed.
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Response from Produits-veto.com
Hello Shirley,

Thank you for taking the time to share your experience, even though we are sincerely sorry to hear about your disappointment. Your satisfaction is our priority, and we apologize for the lack of information regarding the delivery of your package. The delivery partner takes over the communication of the timelines.

Please do not hesitate to contact us directly so that we can resolve this issue as quickly as possible.

Thank you for your understanding,

The Produits-veto.com team
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