The store delivers quickly and reliably, with fast shipping and delivery that closely matches orders, enables starting treatment promptly, and includes well-packaged products. Customers consistently highlight smooth ordering, easy-to-use processes, and fast, efficient service from order to pickup or delivery. The experience is reinforced by clear communication, accurate product descriptions, and responsive support that leads to high satisfaction. Pricing is competitive with reliable, safe delivery and thorough packaging that preserves product integrity.
Several times I've ordered, it's great except for the rabbit pipettes which were empty but that can happen...
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Response from Produits-veto.com
Hello,
We sincerely thank you for your feedback and are pleased to learn that your orders generally go well. We take your comment regarding the rabbit pipettes into account and will work to improve this situation in order to provide you with an even more satisfying experience. Please do not hesitate to contact us by phone or email so that we can take the necessary steps regarding the defective product.
Best regards,
The team at Produits-veto.com
P
Patricia L.
Rating: 2 out of 5
following a purchase from 17/08/2026
The products are good but I do not agree to be enrolled in an insurance, I request a refund of the insurance
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Response from Produits-veto.com
Hello,
Thank you for taking the time to share your opinion. We are happy that you are satisfied with the quality of our products, but we do not understand your dissatisfaction regarding the insurance enrollment as we do not offer it. To better assist you, we invite you to contact us directly in private to discuss this.
We remain at your disposal.
Best regards,
The Produits-veto.com team
S
Sylvie G.
Rating: 3 out of 5
following a purchase from 05/08/2026
Still not received! Way too long
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Response from Produits-veto.com
Hello,
Thank you very much for your feedback. We understand your frustration regarding the delivery time and we are sincerely sorry for the wait. Please contact us so that we can provide you with information.
Best regards,
The Produits-veto.com team
H
Hervé H.
Rating: 3 out of 5
following a purchase from 05/08/2026
Partial delivery but still indicated as complete, once again the customer is obliged to send an email and then call because no news by email .....
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Response from Produits-veto.com
Hello,
Thank you for taking the time to share your experience with us. We take note of your comments regarding the delivery. Unfortunately, errors during preparation can occur. Your satisfaction is very important to us and we will continue to work to improve our service.
Best regards,
The store team
S
Sébastien O.
Rating: 2 out of 5
following a purchase from 28/07/2026
I paid for a Colissimo to be delivered faster, but it was delivered 8 days later. What a shame to have paid the high price.
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Response from Produits-veto.com
Hello Sébastien,
We are sincerely sorry to learn that your delivery experience did not meet your expectations. We understand your disappointment. Unfortunately, delays can sometimes be prolonged due to carrier setbacks on the road, especially during the summer period.
Thank you for your understanding.
The team at Produits-veto.com
M
Mick C.
Rating: 2 out of 5
following a purchase from 25/07/2026
I still have not received my package.
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Response from Produits-veto.com
Hello Mick,
Thank you for taking the time to share your experience. We understand your frustration regarding the delivery of your package and wish to help you as best as we can. Please feel free to contact us privately so that we can review your situation together.
Best regards,
The team at Produits-veto.com
M
Marko B.
Rating: 2 out of 5
following a purchase from 01/07/2026
Delivery took too long.
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Response from Produits-veto.com
Hello,
We are sorry to hear that the delivery took longer than expected. Your satisfaction is important to us and we would be happy to discuss this situation privately to find a solution.
Best regards,
The Produits-veto.com team
B
Bertrand D.
Rating: 2 out of 5
following a purchase from 07/07/2026
The product is what I expected and suits me well, but the delivery time was neither fast nor close access as announced. The desired relay point next to my home did not work - I learned since that this is the case in July and August for several years / no package reception during the summer period - why is this information not integrated into the online system when we are asked to choose a relay point?, and the new relay point chosen later by the carrier was significantly further away. Moreover, contradictory automatic messages about the location and delivery have succeeded each other in my email inbox from Produits-veto alternating with Colissimo. Confusing...
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Response from Produits-veto.com
Hello,
Thank you for your feedback and we are pleased to hear that the product suits you. We understand your frustration regarding the delivery time and the complications related to the relay point, and we take your comments into consideration. We will forward this issue to the carrier to improve their service.
Best regards,
The Produits-veto.com team
P
Pierre B.
Rating: 2 out of 5
following a purchase from 21/06/2026
You did not deliver the correct product reference
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Response from Produits-veto.com
Hello,
Thank you for taking the time to share your feedback. We are sorry to hear that you encountered a problem with your order and wish to help you resolve this situation. Please feel free to contact us directly so that we can find a solution together.
Sincerely,
The Produits-veto.com team
A
Aline B.
Rating: 3 out of 5
following a purchase from 16/06/2026
I request more description on the size of the medications
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Response from Produits-veto.com
Hello Aline,
Thank you for your feedback and we are delighted that you are satisfied with your experience. Your request for more detailed descriptions on the size of the medications is very relevant, and we will review it to improve our product sheets.
Best regards,
The Produits-veto.com team
F
Fabrice H.
Rating: 3 out of 5
following a purchase from 12/06/2026
Delivery problem.
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Response from Produits-veto.com
Hello,
Thank you for your feedback and we are happy to hear that you are satisfied with our products. We take note of your concern regarding the delivery and we always strive to improve our service.
Best regards,
The Produits-veto.com team
C
Cecilia S.
Rating: 2 out of 5
following a purchase from 09/06/2026
1st order perfect, second there is a delay, it can happen but unfortunately a shampoo leaked in the package... I sent 2 emails with no response, it will be more than a week, too bad
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Response from Produits-veto.com
Hello,
Thank you for taking the time to share your experience. We are sorry to hear that your second order did not go as planned. We responded to your email on Saturday, June 13, on Monday, June 15, asking you for photos of the package. We are waiting for your reply in order to resolve this issue as soon as possible.
Best regards,
The team at Produits-veto.com
R
Romaric L.
Rating: 2 out of 5
following a purchase from 09/06/2026
A product was removed from my order without explanation.
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Response from Produits-veto.com
Hello Romaric,
We understand your disappointment regarding the removal of a product from your order and we sincerely apologize for it. We were out of stock of this product and in order not to delay your shipment, we proceeded to refund it and to ship the rest of the order. We are sorry for this inconvenience.
Best regards,
The store team.
C
Claude B.
Rating: 3 out of 5
following a purchase from 04/06/2026
Lencloître is less than 100 km from my home but as luck would have it, the package traveled well, it left Lencloître to go to Niort, then up to Blois to land in Tours and finally Bourgueil. Hello carbon footprint. Otherwise, it wasn't the first time I ordered, so as usual. For 1 euro more I would take Colissimo
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Response from Produits-veto.com
Hello,
We warmly thank you for your feedback. We are delighted to hear that you appreciate our products and your loyalty particularly touches us. Your comment regarding transport is valuable, and we take note of your suggestions to improve our services.
Best regards,
The team at Produits-veto.com
F
Frederic D.
Rating: 3 out of 5
following a purchase from 03/06/2026
The order was processed very correctly. A problem with the short expiration date of a product (the others were fine); everything needs to be checked and warned either in the description or before sending
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Response from Produits-veto.com
Hello,
We sincerely thank you for your feedback and are pleased to hear that the order was processed correctly. We take your comment regarding the expiration of products into account and will do what is necessary to improve this point in the future. We hope to see you again soon in our online store.
Best regards,
The team at Produits-veto.com
C
Clarisse B.
Rating: 2 out of 5
following a purchase from 02/06/2026
Lost package, never received. However, thanks to customer service, they sent me a second one, I should receive it by Monday.
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Response from Produits-veto.com
Hello,
Thank you for your feedback and we are sorry to hear that your package was lost. We are glad that our after-sales service was able to help you by sending you a new item. Please do not hesitate to contact us directly if you need further assistance, we are here for you.
Best regards,
The team at produits-veto.com
H
Helmut P.
Rating: 3 out of 5
following a purchase from 01/06/2026
Delivery address error on your part. But quick refund.
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Response from Produits-veto.com
Hello,
Thank you for your feedback. We are pleased to hear that you appreciated the speed of the refund, even though the delivery error on the part of the carrier may have caused inconvenience. Your feedback is valuable and helps us improve.
Best regards,
The team at Produits-veto.com
M
Martine C.
Rating: 3 out of 5
following a purchase from 28/05/2026
Fast shipping but delivery fees are expensive
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Response from Produits-veto.com
Dear Martine,
Thank you for your feedback regarding your experience on our site Produits-veto.com. We are pleased to hear that you appreciated the speed of the shipment. Regarding the delivery fees, we understand your point of view and we are constantly working to optimize our costs in order to better serve our customers. Please feel free to share your suggestions with us.
Best regards,
The Produits-veto.com team
M
Martine H.
Rating: 2 out of 5
following a purchase from 21/05/2026
The Colissimo was announced for delivery on Friday, May 30, today June 2, 2026, still no delivery. (?) I am starting to worry.
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Response from Produits-veto.com
Hello,
Thank you for your feedback and we are sorry to hear about the delay in your delivery. We completely understand your concern and want to reassure you: we are in contact with the delivery service to resolve this issue as quickly as possible. Your satisfaction is our priority and we remain at your disposal for any further assistance.
Best regards,
The Produits-veto.com team
B
Bernadette B.
Rating: 3 out of 5
following a purchase from 13/05/2026
Order face, interesting price, but I am still waiting for the message informing me that the product has been delivered to the pharmacy. 1 week lost.
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Response from Produits-veto.com
Hello,
Thank you for taking the time to share your feedback on our site. We are sorry to hear that you did not receive a clear delivery confirmation message and that this caused a delay. Your satisfaction is important to us and we will look into this issue to improve our service.
Best regards,
The Produits-veto.com team
J
Jane M.
Rating: 2 out of 5
following a purchase from 07/05/2026
It has not arrived.
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Response from Produits-veto.com
Hello Jane,
Thank you for taking the time to share your feedback. We are sorry to hear that your order has not arrived. We have made a claim with the carrier to expedite the delivery process. Please do not hesitate to contact us directly so that we can resolve this issue as soon as possible.
Best regards,
The Produits-veto.com team
H
Hubert D.
Rating: 3 out of 5
following a purchase from 30/04/2026
I still haven't received my order after 10 days.
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Response from Produits-veto.com
Dear Hubert, we thank you for your feedback and we are sincerely sorry to hear that your order has been delayed. We understand your frustration and kindly ask you to accept our apologies for the delay caused by our delivery partner. We hope to improve your experience with us.
F
Frederic T.
Rating: 3 out of 5
following a purchase from 02/04/2026
Product compliant but long delivery time.
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Response from Produits-veto.com
Hello Frédéric,
Thank you for your feedback and we are happy to hear that you were satisfied with the product. We apologize for the delivery time, which does not meet our usual standards. Rest assured that we are working to improve this point in order to provide you with an optimal experience in the future. Do not hesitate to contact us for any questions or need for assistance.
Best regards,
The Produits-veto.com team
D
Denis P.
Rating: 3 out of 5
following a purchase from 28/04/2026
A bit disappointed, no product to put in the trap for use and moreover not proposed at the time of purchase. So you have to make a new order and pay the shipping costs again.
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Response from Produits-veto.com
Hello, thank you for your feedback and we are sorry to hear that your experience did not meet your expectations. Indeed, the attractive product is not included in the trap. Do not hesitate to contact us for any future assistance, we are at your disposal.
V
Valerie C.
Rating: 3 out of 5
following a purchase from 26/04/2026
Hello, be careful with the packaging, a bottle arrived with a broken cap and therefore leaking. The caps are fragile.
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Response from Produits-veto.com
Hello,
Thank you for taking the time to share your feedback. We are sorry to hear that the packaging of your order did not meet your expectations and that you encountered a problem with the bottle. Please know that we take your feedback very seriously and that we will improve our packaging processes to prevent this from happening again. Do not hesitate to contact us if you need further assistance.
Best regards,
The Produits-veto.com team
C
Caroline L.
Rating: 3 out of 5
following a purchase from 07/04/2026
Delivery times a bit long, but excellent product.
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Response from Produits-veto.com
Hello,
Thank you very much for your feedback. We are delighted that you are satisfied with the quality of our products. We take note of your comments regarding delivery times and are working to improve this aspect. Your opinion is valuable to us!
Best regards,
The Produits-veto.com team
D
D.maria R.
Rating: 2 out of 5
following a purchase from 21/04/2026
The delivery is still missing today, where is the goods?
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Response from Produits-veto.com
Hello,
Thank you for your feedback. We are sorry to hear that your order has not yet arrived. To resolve this issue as quickly as possible, our team is at your disposal to assist you.
Best regards,
The Produits-veto.com team
Y
Yannick S.
Rating: 2 out of 5
following a purchase from 09/04/2026
Due to stock issues, it took me 3 weeks to receive my order. I would have liked to know this beforehand...
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Response from Produits-veto.com
Hello,
Thank you for your feedback. We completely understand your frustration regarding the delivery time. We are constantly striving to improve our stock management and are working to provide clearer information in the future. Your experience is valuable to us, and we hope to have the opportunity to serve you better in the future.
Best regards,
The Produits-veto.com team
J
Jean Antoine R.
Rating: 3 out of 5
following a purchase from 14/04/2026
......................
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Cyrille P.
Rating: 2 out of 5
following a purchase from 06/04/2026
No hornet caught while in other traps, I catch plenty
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Response from Produits-veto.com
Hello Cyrille,
Thank you for your feedback. We are sorry to hear that your experience with our hornet trap did not meet your expectations. Each product can react differently depending on the conditions. Do not hesitate to contact us directly for personalized advice. Your satisfaction is our priority.
Best regards,
The team at Produits-veto.com
C
Celine P.
Rating: 3 out of 5
following a purchase from 10/04/2026
The variety of homeopathic products for animals is very interesting, the prices remain attractive. The only downside is the shipping and receipt times of orders. Apart from that, I am delighted to know this site.
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Response from Produits-veto.com
Hello Céline,
Thank you very much for your feedback and your comments about our site "Produits-veto.com". We are delighted that you appreciate the variety of our homeopathic products and our attractive prices. Regarding delivery times, we take note of your remark and we are constantly working to improve this service. Your satisfaction is our priority and we hope to see you again soon on our site.
Best regards,
The team at Produits-veto.com
D
Denis C.
Rating: 2 out of 5
following a purchase from 26/03/2026
delivery times are way too long, I don't think I will order from this site again.
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Henriette R.
Rating: 3 out of 5
following a purchase from 29/03/2026
Very satisfied with the product and the shipment
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Response from Produits-veto.com
Dear Henriette, we sincerely thank you for your positive feedback regarding our product and the speed of shipment. However, we are attentive to your rating and would like to know your suggestions to improve your experience. Your satisfaction is our priority, and we hope to fully satisfy you during your next visit to Produits-veto.com.
J
Jean-Marie D.
Rating: 3 out of 5
following a purchase from 26/02/2026
delivery time too long
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Response from Produits-veto.com
Hello Jean-Marie,
Thank you for your feedback regarding your order on Produits-veto.com. We are sorry to hear that the delivery time did not meet your expectations. Your feedback is valuable, and we are constantly working to improve our service. Please do not hesitate to contact us for any questions or assistance.
Best regards,
The Produits-veto.com team
E
Eric H.
Rating: 2 out of 5
following a purchase from 22/03/2026
On the product site available, but once you have placed the order it informs you that it is awaiting restocking ...
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Response from Produits-veto.com
Hello,
Thank you for your feedback and we are sorry to hear that your experience did not meet your expectations. We have experienced high demand for the product you ordered and we faced an exceptional out-of-stock situation, followed by a delay in delivery from the laboratory. We are once again sorry and are doing everything to improve the timelines every day. We hope to provide you with a better experience in the future. Please feel free to contact us for any questions or assistance needed.
Best regards,
The Produits-veto.com team
J
Jefferson C.
Rating: 2 out of 5
following a purchase from 23/03/2026
I am only unhappy with the delivery problem due to Mondial Relais which did not deliver the package to the correct address and also did not specify that it had been handed directly to the merchant instead of being placed in the locker.
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Response from Produits-veto.com
Hello,
Thank you for taking the time to share your feedback. We are sorry to hear that you encountered a delivery issue. We do our best to work with reliable partners and we will pass your feedback to Mondial Relais to improve their service.
We hope to provide you with a better experience in the future.
Best regards,
The Produits-veto.com team
A
Adrian A.
Rating: 2 out of 5
following a purchase from 21/03/2026
Great site but tax on top for Reunion Island… and delivery not to the right address with your logistics provider… so I prefer to pick up on site.
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Response from Produits-veto.com
Hello,
Thank you for your feedback. We are glad that you appreciate our site, but we are sorry to hear that you encountered difficulties with the delivery and additional fees. Your experience is important to us, and we are working tirelessly with our logistics provider to improve our services, including for Reunion Island. Please do not hesitate to contact us directly for any assistance or questions.
Best regards,
The Produits-veto.com team
D
Daniela S.
Rating: 3 out of 5
following a purchase from 21/03/2026
Unfortunately, the delivery to Germany did not go through. The package did not arrive. I was refunded and I reordered with another carrier. I hope this time it will arrive.
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Response from Produits-veto.com
Hello,
Thank you for taking the time to share your opinion. We are sorry to hear that your order was not delivered in Germany and that this caused inconvenience. Your satisfaction is important to us, and we will work to improve our delivery service. We hope that your next order will go smoothly.
Best regards,
The Produits-veto.com team
S
Sarah Laila M.
Rating: 3 out of 5
following a purchase from 10/03/2026
Happy but too often waiting. It delays the delivery
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Response from Produits-veto.com
Hello,
Thank you for taking the time to share your review. We are pleased to hear that you are satisfied with our products. However, we understand that delivery times can be frustrating. We are constantly working to improve our logistics to reduce these waiting times. Your feedback is valuable and helps us to perfect ourselves. Please do not hesitate to contact us when your order is urgent so that we can find a solution together.
Best regards,
The Produits-veto.com team
V
Virginie T.
Rating: 3 out of 5
following a purchase from 16/03/2026
Product normally appetizing, impossible to get my cat to take it, though not difficult.
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Response from Produits-veto.com
Hello,
Thank you for your review, and we are sorry to hear that your cat did not find the product to its liking. We appreciate your feedback, which helps us improve our selection, and we encourage you to try other products from our range that may better suit its preferences.
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