Customer reviews of Produits-veto.com

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 6 830 published reviews
5 6 125 90% 4 349 5% 3 90 1% 2 57 1% 1 209 3%

Summary of reviews

The store delivers quickly and reliably, with fast shipping and delivery that closely matches orders, enables starting treatment promptly, and includes well-packaged products. Customers consistently highlight smooth ordering, easy-to-use processes, and fast, efficient service from order to pickup or delivery. The experience is reinforced by clear communication, accurate product descriptions, and responsive support that leads to high satisfaction. Pricing is competitive with reliable, safe delivery and thorough packaging that preserves product integrity.

Reviews 3 and 4 stars

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M
Marie P.
Rating: 4 out of 5
following a purchase from 14/06/2025
Very good except that for the delivery, the location (the pickup point) changed and was more than 4 km from my home
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Isabelle D.
Rating: 3 out of 5
following a purchase from 13/06/2025
I had ordered the powder version of dentalplak and received the liquid version. Not a big deal because I am discovering it...
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Response from Produits-veto.com
Hello Isabelle,

Thank you for your feedback and your comments on your experience with our site. We apologize for this small confusion regarding your Dentalplak order. We hope that the liquid version will satisfy you and allow you to discover new benefits. Please do not hesitate to contact us for any questions or assistance.

Best regards,
The Produits-veto.com team.
J
Jacqueline C.
Rating: 3 out of 5
following a purchase from 13/06/2025
The Vetoquinol Care product: hairballs, is not suitable for my cat, I have administered it 4 times and 4 times he vomits within 2 minutes. However, the priduits-veto site is very professional
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Response from Produits-veto.com
Dear Jacqueline,

Thank you for your feedback regarding the Vetoquinol Care product. We are sorry to hear that this product was not suitable for your cat. We are glad that you found our site professional and remain at your disposal for any assistance or advice.

Best regards,
The Produits-veto.com team.
S
Serge B.
Rating: 4 out of 5
following a purchase from 09/06/2025
With a delay in delivery
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Michel V.
Rating: 4 out of 5
following a purchase from 11/06/2025
Good price, fast shipping, perfect
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Didier B.
Rating: 4 out of 5
following a purchase from 10/06/2025
Excellent site, very serious.
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Cécile D.
Rating: 4 out of 5
following a purchase from 05/06/2025
I had no problem. Thank you for your attention.
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Patrick N.
Rating: 4 out of 5
following a purchase from 04/06/2025
Fast delivery to the desired location. Thank you.
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Delphine F.
Rating: 3 out of 5
following a purchase from 03/06/2025
I am happy with the products but not with the shipping, it was very long and no information on the delivery tracking
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Response from Produits-veto.com
Hello Delphine,

Thank you for your feedback and we are glad to know that you are satisfied with the products. We sincerely apologize for the delivery delay and the lack of information on tracking. Your experience is important to us, and we will work to improve our shipping service. Please do not hesitate to contact us if you have any questions or concerns.

Best regards,
The Produits-veto.com team
J
Jean F.
Rating: 4 out of 5
following a purchase from 26/05/2025
Delivery on time, product as expected. Very good
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Monique S.
Rating: 3 out of 5
following a purchase from 20/05/2025
The product is okay, delivery however, even with Colissimo: no tracking information, and, not being notified, I had to pick up the package with difficulty
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Response from Produits-veto.com
Hello Monique,

Thank you for taking the time to share your opinion and we are glad that you were satisfied with the product. We are sorry to hear that you encountered difficulties with the communication regarding the delivery. Colissimo is supposed to take over to notify you of the delivery. We are sincerely sorry. Please do not hesitate to contact us directly so that we can assist you further.

Best regards

The Produits-veto.com team
M
Morena B.
Rating: 4 out of 5
following a purchase from 22/05/2025
Perfect
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Agnès L.
Rating: 4 out of 5
following a purchase from 17/05/2025
Great choice of products and good information. Prices remain high compared to those currently practiced by large pharmacies and a downside, the delivery costs when the order is not significant enough. So everything needs to be calculated and compared according to needs.
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Leslie R.
Rating: 4 out of 5
following a purchase from 02/05/2025
Top thank you
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Christine P.
Rating: 4 out of 5
following a purchase from 09/05/2025
Order processed correctly. Deadlines respected.
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Laurence R.
Rating: 3 out of 5
following a purchase from 07/05/2025
Speed reliability ok
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Response from Produits-veto.com
Hello Laurence, thank you for your feedback and we are glad that you appreciated the speed and reliability of our service. We are always listening to our customers and strive to continuously improve your experience on Produits-veto.com. Please feel free to share your suggestions for an even higher rating!
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Thierry G.
Rating: 3 out of 5
following a purchase from 27/04/2025
Delivery time too long, more than a week after product compliant
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Response from Produits-veto.com
Dear Thierry,

Thank you for taking the time to share your feedback on our site Produits-veto.com. We are pleased to hear that the product meets your expectations, but we are sorry to learn that the delivery time did not meet your expectations. We had an unexpected product shortage from the laboratory. We hope to see you again soon and provide you with a more satisfactory experience.

Best regards,
The team at Produits-veto.com
P
Patrick P.
Rating: 3 out of 5
following a purchase from 03/05/2025
Delivery delayed by several days and package crushed
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Response from Produits-veto.com
Hello Patrick,

Thank you for taking the time to share your feedback. We are sorry to hear that the delivery was delayed and that your package arrived damaged. We take your comments very seriously and will report this issue to the carrier. Please feel free to contact our customer service for any assistance.

Best regards,
The team at Produits-veto.com
V
Vincent M.
Rating: 4 out of 5
following a purchase from 04/05/2025
nothing to report
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Francine J.
Rating: 4 out of 5
following a purchase from 23/04/2025
Fast delivery for the products I haven't tested yet except for nervosyl the dropper stops at 0 drops for a six-kilo cat I dosed approximately
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Stephanie P.
Rating: 4 out of 5
following a purchase from 18/04/2025
Easy order, products as described, fair price but long delivery time certainly due to the public holidays in May
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Josette H.
Rating: 4 out of 5
following a purchase from 23/04/2025
Perfect but delivery times a bit long.
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Thierry V.
Rating: 4 out of 5
following a purchase from 22/04/2025
Product as described, reasonable delay.
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Thierry , Sylvie E.
Rating: 4 out of 5
following a purchase from 13/04/2025
Satisfied; Despite a small delivery error (quantity not delivered).... quickly resolved. Claim and additional delivery immediately taken into account... Thank you for the kindness and responsiveness of Mrs. my contact person. Remaining delivery received very quickly. Thank you again. I gladly recommend this Site/Service - Veterinary Products: Seriousness and efficiency at the appointment.
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Josette P.
Rating: 4 out of 5
following a purchase from 15/04/2025
Satisfied
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Claudine C.
Rating: 4 out of 5
following a purchase from 10/04/2025
The product I ordered arrived 7 days after my order, I was a bit rushed because my little cat has transit issues. Now it's resolved without using this probiotic. Otherwise, I know it's a good product unfortunately not appealing for the cat, I have to mix it with store-bought shredded juice (she only takes the juice but not the meat).
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Françoise P.
Rating: 4 out of 5
following a purchase from 10/04/2025
Positive experience
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Marie Laurence D.
Rating: 4 out of 5
following a purchase from 13/04/2025
Good product, fast delivery but it's a shame the box is huge for a small item
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Daniele S.
Rating: 4 out of 5
following a purchase from 07/04/2025
satisfied with my purchase
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Jackie M.
Rating: 3 out of 5
following a purchase from 07/04/2025
I appreciated it except for the delay of several days before handing it over to the carrier!
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Response from Produits-veto.com
Hello Jackie, thank you for your feedback and we are glad that you appreciated your experience on our site. We take your comment regarding the processing time into account and will strive to improve this point in the future. Your satisfaction is our priority.
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Luís V.
Rating: 4 out of 5
following a purchase from 01/04/2025
Well-made site. Lots of choices. Fast shipping.
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Andre M.
Rating: 3 out of 5
following a purchase from 02/04/2025
Hello André, thank you for taking the time to share your feedback. We are pleased that your order arrived without any problems, but we are sorry to learn that you encountered difficulties with the transport. We take your feedback very seriously and will work with our delivery service to improve this experience in the future.
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Response from Produits-veto.com
Satisfied
I
Isabelle H.
Rating: 4 out of 5
following a purchase from 04/03/2025
Fast delivery
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Christine N.
Rating: 4 out of 5
following a purchase from 29/03/2025
Very satisfied
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Armelle M.
Rating: 4 out of 5
following a purchase from 27/03/2025
Fast and efficient, nothing to complain about. Too bad the delivery times were long, otherwise everything would have been perfect
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Jacques B.
Rating: 4 out of 5
following a purchase from 26/03/2025
Very satisfied.
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Dominique P.
Rating: 4 out of 5
following a purchase from 18/03/2025
Good
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Nadine J.
Rating: 4 out of 5
following a purchase from 14/01/2025
I didn't know about the Fiprotec pipette products for cats and the Verkill dewormer, very good for cats that are not easy because she chewed it without any problem. I will continue to buy these products.
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Patrick B.
Rating: 4 out of 5
following a purchase from 21/03/2025
Interesting prices, but box damaged. 6 damaged boxes out of 10.
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Hervé M.
Rating: 3 out of 5
following a purchase from 15/01/2025
Hello, lack of poultry products.
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Response from Produits-veto.com
Hello Hervé, thank you for your feedback regarding the lack of poultry products on our site. Please be assured that we take your comments into account to improve our offer. We hope to satisfy you more during your next visit. We are working on finding new products to add to the catalog throughout the year.

Best regards, The team at Produits-veto.com
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