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E
Rating: 5 out of 5
Great! Very happy with my purchase for this Christmas gift.
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Customer reviews of Protennis
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 3 182 published reviews
Summary of reviews
Protennis consistently delivers fast shipping and reliable delivery times, with many reviews noting items arrive quickly and in good condition, often matching descriptions and sizes. The store also highlights strong customer service and support, described as responsive, business-oriented, and helpful in processing orders, returns, and inquiries. Customers frequently commend the purchasing experience itself, including smooth ordering, clear communication, safe packaging, and efficient refunds when needed. Overall, the store's practical efficiency, accurate product fulfillment, and supportive staff emerge as clear strengths.
Reviews 1, 2, 3, 4 and 5 stars
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Rating: 5 out of 5
Perfect
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Y
Rating: 5 out of 5
Very good.
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L
Rating: 2 out of 5
Racket as described, but delivery to the UPS sorting center 40 klm round trip from my home whereas the point chosen was close to my home, why?
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F
Rating: 5 out of 5
Perfect.
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S
Rating: 5 out of 5
Order conforms and deadlines assured
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L
Rating: 3 out of 5
Poor return procedure
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F
Rating: 5 out of 5
The bag is beautiful and classy
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M
Rating: 3 out of 5
The order went very well, processing and shipping were fast. However, the volume of the parcel is not taken into account when choosing a delivery point. As a result, I had to validate my order in an unsuitable locker, and the delivery company, without asking me beforehand, dropped my parcel off with a private individual working for them in another town. What's more, I received contradictory information concerning the whereabouts of my parcel. I therefore lost a lot of time (one day) to get the parcel. A mixed experience, then, and very little communication from the seller. I may repeat the experience, but I will refuse delivery by UPS!
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E
Rating: 5 out of 5
excellent product
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L
Rating: 5 out of 5
I have always appreciated the answer to my question. I will recommend this site.
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J
Rating: 4 out of 5
Good products but not so good delivery by ups with multiple postponements and change of relay point.
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D
Rating: 4 out of 5
The delivery took too long compared to what is advertised.
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S
Rating: 1 out of 5
Negative the package was not delivered bad
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M
Rating: 4 out of 5
Purchase with no problem Top delivery I recommend
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C
Rating: 5 out of 5
Efficient service and perfect product received.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 1 out of 5
To flee! order supposed to be dispatched under 24h, was sent with + of one month of delay! the customer service does not even answer the messages!
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Response from Protennis
Hello Apolline,
Thank you for your feedback, and we are sincerely sorry to hear about your disappointing experience. The situation you describe does not meet our quality standards. We are doing our best to improve our service and we are committed to addressing any requests you may have.
Best regards,
The Protennis team
Thank you for your feedback, and we are sincerely sorry to hear about your disappointing experience. The situation you describe does not meet our quality standards. We are doing our best to improve our service and we are committed to addressing any requests you may have.
Best regards,
The Protennis team
F
Rating: 5 out of 5
Fast delivery
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M
Rating: 5 out of 5
reliable
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P
Rating: 1 out of 5
Racket was not strung as specified
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G
Rating: 4 out of 5
The goods are in order. Delivery was a little late.
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S
Rating: 5 out of 5
Fast service Efficient after-sales service
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O
Rating: 5 out of 5
Yes really very good, a little difficult to reach when there is a problem.but on the other hand very responsive and listening to the customer to best solve the problem thank you again.tradesman in the rules of art
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C
Rating: 5 out of 5
The order went well, arrived safely...maybe a little more attention to detail on the stringing, but nothing serious.
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T
Rating: 5 out of 5
Fast and impeccable DELIVERY, top order communications! I recommend it!
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V
Rating: 5 out of 5
Satisfied with my order and delivery
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L
Rating: 5 out of 5
Outstanding
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S
Rating: 4 out of 5
complicated parcel tracking!
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D
Rating: 5 out of 5
As ordered. Well packaged Fast delivery
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P
Rating: 5 out of 5
PRODUCT AND DELIVERY CONFORM TO ORDER I AM D0NC SATISFIED THANK YOU
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P
Rating: 5 out of 5
Thank you protennis my 2nd order with them and I am again satisfied.
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R
Rating: 5 out of 5
Ok
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T
Rating: 5 out of 5
Very good
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P
Rating: 5 out of 5
Ras
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A
Rating: 5 out of 5
Very good just a little late for delivery
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S
Rating: 5 out of 5
Good prices and fast delivery. I enjoy ordering from protennis
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B
Rating: 5 out of 5
Super
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I
Rating: 5 out of 5
I received my order, but it was difficult to collect it because the Ups partner store didn't have fixed delivery times. I had to make at least 6 return trips every day.
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V
Rating: 5 out of 5
Fast delivery and well packed parcel. I am very satisfied.
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