Customer reviews of Protennis

9,3 /10

Based on 3 182 published reviews

5 2 724 86% 4 161 5% 3 68 2% 2 60 2% 1 169 5%

Summary of reviews

Protennis consistently delivers fast shipping and reliable delivery times, with many reviews noting items arrive quickly and in good condition, often matching descriptions and sizes. The store also highlights strong customer service and support, described as responsive, business-oriented, and helpful in processing orders, returns, and inquiries. Customers frequently commend the purchasing experience itself, including smooth ordering, clear communication, safe packaging, and efficient refunds when needed. Overall, the store's practical efficiency, accurate product fulfillment, and supportive staff emerge as clear strengths.

Reviews 1, 2, 3, 4 and 5 stars

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Vang-Tchong L.

Published on 06/12/2023 à 06h40 following a purchase from 25/11/2023

The prices are correct when they are on special offer, but when it comes to returns, which are at the customer's expense, this needs to be reviewed!

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Response from Protennis Published on 20/02/2024

Hello Vang-tchong, thank you for your review of Protennis.
We are aware that return shipping costs can be an inconvenience for our customers. However, this is clearly specified in our T&Cs. We sincerely appreciate your feedback and hope you will continue to take advantage of our promotional offers. Thank you for your confidence and see you soon on Protennis.

Xavier L.

Published on 06/12/2023 à 05h36 following a purchase from 24/11/2023

Satisfied

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Anthony K.

Published on 05/12/2023 à 20h41 following a purchase from 25/11/2023

Fast and competitive

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Hugues L.

Published on 05/12/2023 à 18h09 following a purchase from 24/11/2023

Perfect

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Cecile L.

Published on 05/12/2023 à 17h42 following a purchase from 04/11/2023

Very good.

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Tommaso Z.

Published on 05/12/2023 à 16h33 following a purchase from 24/11/2023

Satisfied with my purchase!

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Yann W.

Published on 05/12/2023 à 16h14 following a purchase from 24/11/2023

Fast delivery Responsive, attentive customer service Please note that we are responsible for any returns (in this case, a problem with the size).

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Jean Francois G.

Published on 05/12/2023 à 09h33 following a purchase from 20/11/2023

good, RAS

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Alexandre M.

Published on 05/12/2023 à 08h33 following a purchase from 19/11/2023

Delivery in more than a week and no information before contacting the seller.

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Response from Protennis Published on 09/03/2024

Hello Alexandre, thank you for sharing your feedback with us. We are sorry for the longer than expected delivery time and for the lack of information provided. We take your feedback into account and are working hard to improve our delivery service to provide you with a better shopping experience in the future. We look forward to serving you again in the future. Thank you for your understanding. The ProTennis team

Dorothée G.

Published on 04/12/2023 à 20h55 following a purchase from 19/11/2023

cool

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Francois H.

Published on 04/12/2023 à 20h35 following a purchase from 23/11/2023

Compliant products. Smooth delivery.

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Damien V.

Published on 04/12/2023 à 20h13 following a purchase from 17/11/2023

Delivery one week after order. A little longer than the 24/48h advertised. Otherwise nice promotional prices and clear ordering.

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Response from Protennis Published on 02/03/2024

Hello, thank you for your feedback, which will help us improve day by day. We are very sorry for the delay but it was due to the stringing of your racket. One of our stringers was ill and this unfortunately delayed the stringing of our snowshoes. We wish you a wonderful day and hope to see you again on our site. Sincerely yours, the ProTennis team

Karl B.

Published on 04/12/2023 à 20h09 following a purchase from 23/11/2023

Very good site. Fast delivery. Would recommend.

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Anastasia K.

Published on 04/12/2023 à 18h10 following a purchase from 18/11/2023

Top!

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Patrick R.

Published on 04/12/2023 à 18h00 following a purchase from 21/11/2023

very good advice, very fast delivery and top price I would recommend this site without any problem Pat

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Alain S.

Published on 04/12/2023 à 17h31 following a purchase from 23/11/2023

Price and delivery on time. No unpleasant surprises! Thank you

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Eve A.

Published on 04/12/2023 à 17h24 following a purchase from 20/11/2023

Thank you for your prompt delivery

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Macario S.

Published on 04/12/2023 à 17h17 following a purchase from 24/11/2023

super

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Lorenzo A.

Published on 04/12/2023 à 17h03 following a purchase from 22/11/2023

Top!

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Alain A.

Published on 04/12/2023 à 16h43 following a purchase from 21/11/2023

no problem

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Daniel C.

Published on 04/12/2023 à 16h42 following a purchase from 20/11/2023

Very serious

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Agnès Et Mathieu F.

Published on 04/12/2023 à 15h29 following a purchase from 23/11/2023

Speed

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Sébastien M.

Published on 04/12/2023 à 14h10 following a purchase from 24/11/2023

Compliant product delivered in record time 👍 I recommend this site.

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Gérard B.

Published on 04/12/2023 à 13h56 following a purchase from 22/11/2023

Satisfied with delivery time.

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Pascal F.

Published on 04/12/2023 à 13h39 following a purchase from 23/11/2023

Compliant

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Xavier F.

Published on 04/12/2023 à 13h24 following a purchase from 23/11/2023

Everything was ok

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Maximilian C.

Published on 04/12/2023 à 08h48 following a purchase from 22/11/2023

Return policy unfortunately very difficult.

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Response from Protennis Published on 02/03/2024

Hello, we are sorry that you find our return policy difficult. You can find all the information you need on our frequently asked questions page. We wish you an excellent day and hope to see you soon on our site. Best regards, the ProTennis team

Philippe G.

Published on 04/12/2023 à 08h39 following a purchase from 22/11/2023

compliant, fast delivery

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Filippo B.

Published on 04/12/2023 à 07h44 following a purchase from 19/11/2023

Thank you

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Hervé G.

Published on 04/12/2023 à 06h04 following a purchase from 23/11/2023

Article conforms, well packed and received the day expected

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Jerome B.

Published on 03/12/2023 à 21h20 following a purchase from 22/11/2023

Product arrived on time, top price, perfect packaging.

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Claude L.

Published on 03/12/2023 à 21h13 following a purchase from 19/11/2023

Order received compliant

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Joel E.

Published on 03/12/2023 à 19h47 following a purchase from 21/11/2023

Delivery on time Attractive price

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Juan Maria R.

Published on 03/12/2023 à 17h32 following a purchase from 22/11/2023

Muy bien precio, calidad de producto y envio

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Guillaume R.

Published on 03/12/2023 à 17h20 following a purchase from 22/11/2023

Very good

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Andrea C.

Published on 03/12/2023 à 14h09 following a purchase from 22/11/2023

All fragrances

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Marjorie F.

Published on 03/12/2023 à 13h54 following a purchase from 18/11/2023

Top. Quality items. Good prices. Fast delivery.

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Maryvonne H.

Published on 03/12/2023 à 13h21 following a purchase from 22/11/2023

Super

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Patrice G.

Published on 03/12/2023 à 13h19 following a purchase from 22/11/2023

Product conforms. Fast and trouble-free delivery.

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Sylvie B.

Published on 03/12/2023 à 13h16 following a purchase from 18/11/2023

Item conforms. Delivery a little long. Satisfied

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