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D
Rating: 5 out of 5
very responsive customer service
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Customer reviews of Protennis
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 3 182 published reviews
Summary of reviews
Protennis consistently delivers fast shipping and reliable delivery times, with many reviews noting items arrive quickly and in good condition, often matching descriptions and sizes. The store also highlights strong customer service and support, described as responsive, business-oriented, and helpful in processing orders, returns, and inquiries. Customers frequently commend the purchasing experience itself, including smooth ordering, clear communication, safe packaging, and efficient refunds when needed. Overall, the store's practical efficiency, accurate product fulfillment, and supportive staff emerge as clear strengths.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersS
Rating: 5 out of 5
*****
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J
Rating: 5 out of 5
All correct and beautiful
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G
Rating: 1 out of 5
Slow delivery The same repeated reminder email No one on the phone
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F
Rating: 5 out of 5
The requirement in the different stages is respected and the products are always of quality..
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F
Rating: 5 out of 5
racket and delivery conforming to the order
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N
Rating: 5 out of 5
Fast shipping, product as described
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O
Rating: 5 out of 5
Perfect
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N
Rating: 5 out of 5
Perfect
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L
Rating: 3 out of 5
They do not have a return service, which is at the customer's expense. Therefore, returning an item costs more than double the shipping fees compared to its value.
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D
Rating: 1 out of 5
I give my main address for delivery and it ends up in Nîmes
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M
Rating: 5 out of 5
Precise and punctual
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R
Rating: 5 out of 5
Everything is great, would love to do it again
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M
Rating: 5 out of 5
Professional and fast, perfect packaging. Great stringing service. If I could give a suggestion, I would add the option of another courier for deliveries, like FedEx or DHL (for an extra charge). I am very happy with my purchase and the service.
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A
Rating: 5 out of 5
Delivery time and products matching what was promised.
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G
Rating: 5 out of 5
Fast shipping and product as described
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D
Rating: 5 out of 5
Product as described and delivery within 3 working days
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S
Rating: 5 out of 5
the product matches the purchase made, the delivery time is very fast.
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P
Rating: 5 out of 5
Quick and respected deadline.
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M
Rating: 5 out of 5
Everything was perfect
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R
Rating: 5 out of 5
Everything worked perfectly
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Y
Rating: 5 out of 5
Very satisfied with my order thank you. Best regards
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M
Rating: 1 out of 5
Very little flexibility for returns
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F
Rating: 5 out of 5
Excellent product
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E
Rating: 4 out of 5
Everything went well. Thank you.
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J
Rating: 5 out of 5
I recently ordered two Wilson Blade rackets and was pleasantly surprised by the delay...24 hours later, the delivery to the pickup point was made. However, I haven't tested them yet, as they are not strung yet.
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G
Rating: 5 out of 5
Very good service
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F
Rating: 4 out of 5
It's a shame that DPD delivers the chosen relay at 7:32 AM while it opens at... 11 AM; that DPD then chooses another relay without consulting the recipient and thus delays the delivery by two days...
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M
Rating: 5 out of 5
Perfect
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G
Rating: 1 out of 5
I made this order to get the balls but in the end they were canceled for me while I have friends who received them. I am very disappointed.
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C
Rating: 5 out of 5
Everything perfect, thank you
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J
Rating: 5 out of 5
Best price, good service
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A
Rating: 5 out of 5
reliable and punctual seller
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J
Rating: 5 out of 5
Everything went very well, bats were super packed.
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R
Rating: 5 out of 5
Satisfied
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B
Rating: 5 out of 5
Everything is fine
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S
Rating: 5 out of 5
Perfect!
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J
Rating: 5 out of 5
Excellent!
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M
Rating: 5 out of 5
Fast
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A
Rating: 5 out of 5
Top run, fast and good
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