The online store Protennis excels in providing fast delivery, with many customers noting that items arrive as described and within the promised timeframes, often exceeding expectations. The competitive pricing is frequently highlighted, making it an appealing choice for shoppers looking for value. Product quality also receives commendations, with customers expressing satisfaction with their purchases, particularly mentioning the shoes and rackets as meeting their specifications.
Fast, professional, it would definitely deserve 5 stars, but I take away just one star because the support phone number never answers, it's a shame, it gives, wrongly, a bad image of the site.
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Óscar S.
Rating: 2 out of 5
following a purchase from 22/02/2026
everything correct
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Serge V.
Rating: 1 out of 5
following a purchase from 15/02/2026
very difficult communication and significantly exceeded delivery time.
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Valérie L.
Rating: 2 out of 5
following a purchase from 21/02/2026
Sneaker head in size 43 that fits smaller than usual!
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SACHA C.
Rating: 1 out of 5
following a purchase from 03/11/2025
Disaster! Catastrophic return process unsuitable for people selling clothing and shoes with variable sizes. First and last experience
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Sergio G.
Rating: 4 out of 5
following a purchase from 19/02/2026
Very fast shipping.
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Sigismond C.
Rating: 3 out of 5
following a purchase from 15/02/2026
Disappointed by the return policy
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Fabrice T.
Rating: 4 out of 5
following a purchase from 11/02/2026
Padel shoes as described! Perfect delivery but a bit slow
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Pablo S.
Rating: 3 out of 5
following a purchase from 09/02/2026
I was disappointed because despite the fact that on the site I was able to order and pay for a model, customer service contacted me to inform me that the desired product was not available, services then reactive
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Paul D.
Rating: 2 out of 5
following a purchase from 07/02/2026
The product received is not the product ordered.
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Holger K.
Rating: 1 out of 5
following a purchase from 07/02/2026
Absolute cheek the return fees Not recommended
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Isabelle R.
Rating: 4 out of 5
following a purchase from 28/01/2026
Satisfied
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Liselot R.
Rating: 4 out of 5
following a purchase from 08/02/2026
Great! Delivery 1 day later,
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michel S.
Rating: 1 out of 5
following a purchase from 03/02/2026
First and last time I buy on this site which does not offer a proper return or exchange method in 2026.
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Jennifer B.
Rating: 1 out of 5
following a purchase from 04/02/2026
Return of package at the customer's expense
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Rachid M.
Rating: 2 out of 5
following a purchase from 31/01/2026
Order placed without difficulty, products at a reasonable price, but one product seems disappointing, the Adidas Match 25 pickleball paddle which already shows visible impacts after 3 hours of play. I do not recommend this product even for beginner players. Thank you
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Romain D.
Rating: 1 out of 5
following a purchase from 03/02/2026
The received items were not in their original boxes. Doubt about the origin!!!
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Baptiste R.
Rating: 3 out of 5
following a purchase from 28/01/2026
Hello, I had to return my package due to a size error, I wear size 43 but this time the size was too small. (I didn't know the brand) The return is at my expense and adds 13 euros to the purchase. It's a shame there are no return labels from your side. Otherwise, quality site, beautiful product. Have a nice day.
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Gabriele V.
Rating: 1 out of 5
following a purchase from 29/01/2026
Returns must be shipped to France at the buyer's expense and without any agreement with couriers, resulting in me having to spend 30 euros to return a pair of incorrectly sized shoes. It is intolerable that this company does e-commerce throughout Europe without providing free returns or at least an agreement with an economical courier.
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Montserrat M.
Rating: 3 out of 5
following a purchase from 31/01/2026
I bought a pair of sports shoes. To order the size of the shoes, I followed the size guide that was on the product, but when it arrived at my house, the size was too small. I had to return the product paying the shipping costs (€16). I understand that I have to pay the costs, as it is specified on the website, but I based my size choice on a document from your website, I don't think it's my fault that I chose the wrong size. I am not happy about that. Thank you.
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MONIA T.
Rating: 4 out of 5
following a purchase from 29/01/2026
Satisfied
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Kai A.
Rating: 2 out of 5
following a purchase from 08/01/2026
Delivery too long, poor communication.
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Katsiaryna E.
Rating: 4 out of 5
following a purchase from 22/01/2026
A delivery is only about 6 days
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Javier C.
Rating: 1 out of 5
following a purchase from 24/01/2026
They haven't sent me anything
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Andrea C.
Rating: 2 out of 5
following a purchase from 11/01/2026
I am not satisfied with the return policy that costs me 30 euros for shipping from where I live... for a pair of shoes purchased for 90, it's not worth it, and I kept the shoes slightly big.
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Christophe E.
Rating: 2 out of 5
following a purchase from 22/01/2026
Damaged product!!!
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Pilar G.
Rating: 2 out of 5
following a purchase from 14/01/2026
I had to claim my order after at least eight days, so it didn't arrive on time for the person I was going to gift it to
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Romain V.
Rating: 1 out of 5
following a purchase from 18/01/2026
It is not normal to pay shipping fees for returns.
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Francis Z.
Rating: 1 out of 5
following a purchase from 13/01/2026
Tennis strings cut roughly is not very professional
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Gerard L.
Rating: 4 out of 5
following a purchase from 08/01/2026
Tennis bag matching the requested specifications; a bit of delay in delivery and change of delivery location to a pickup point; overall satisfactory.
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Remco D.
Rating: 4 out of 5
following a purchase from 11/01/2026
The communication went well. However, the order (24-48h) was delayed and it was not clear what exactly was happening with the order. Once with the delivery person (GLS), it went 'too' well: too much communication :-)
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Enzo H.
Rating: 2 out of 5
following a purchase from 04/01/2026
package shipped and arrived late
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Jean Jacques S.
Rating: 1 out of 5
following a purchase from 10/01/2026
To this day I still have not received my package from the company dpd despite several calls each time I am stuck at home even today I am promised a delivery to a relay point at the little shoemaker I no longer really believe it Order number GIJQJMOBO Package number 10304000910887 My phone 0645621635 Mr Sauvaigo J Jacques 160 Ave de la lanterne entrance b 06200 Thank you if you can help me Best regards
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Rainer E.
Rating: 3 out of 5
following a purchase from 24/12/2025
Delayed delivery without any information on when it can be delivered.
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AHMED D.
Rating: 4 out of 5
following a purchase from 02/01/2026
Perfect article, well packaged, but no possibility to track the delivery
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gael L.
Rating: 4 out of 5
following a purchase from 03/01/2026
I would have given 5 stars if there hadn't been delivery delays, this is the second time I order a Tecnifibre product and each time there is a delay even though the items are in stock
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Antony D.
Rating: 1 out of 5
following a purchase from 06/01/2026
The ordered item does not do the job, does not maintain the pressure of 28psi for 3 Padel balls and after an hour it drops to 0psi, very disappointed...
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Emilie H.
Rating: 2 out of 5
following a purchase from 29/12/2025
A lot of waiting for the shipment. I had already ordered, and I had the same issue
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Jean Pierre G.
Rating: 4 out of 5
following a purchase from 07/01/2026
Very good responsiveness
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Adrian K.
Rating: 3 out of 5
following a purchase from 06/01/2026
Products at a great price. However, shipping is a disaster! I ordered and paid on January 6th and received it 10 days later, on January 16th. It took too long. The important thing is that I received it, but the competition delivers much faster. Definitely faster.
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