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P
Rating: 2 out of 5
Product and price okay but delivery very very long! About 15 days!
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Customer reviews of Protennis
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 3 010 published reviews
Summary of reviews
The online store Protennis excels in providing fast delivery, with many customers noting that items arrive as described and within the promised timeframes, often exceeding expectations. The competitive pricing is frequently highlighted, making it an appealing choice for shoppers looking for value. Product quality also receives commendations, with customers expressing satisfaction with their purchases, particularly mentioning the shoes and rackets as meeting their specifications.
Reviews 1, 2, 3 and 4 stars
Reset filtersT
Rating: 1 out of 5
Connection problem on the site to make the return
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F
Rating: 1 out of 5
Scandalous delays. Proactivity for information or solutions close to zero.
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C
Rating: 1 out of 5
The wait is way too long between what is announced on the site and what actually happens. The same opinion from a friend yesterday who placed an order with tennis equipment, she took two weeks to receive her package. It was my first purchase with you and I think it will be the last. Have a good day Coraline Laurent
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Y
Rating: 4 out of 5
Very good
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R
Rating: 1 out of 5
Delivery time of 10 days is way too long for competitive use
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L
Rating: 1 out of 5
The shorts received did not match the description, I returned them and I am waiting for the refund
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A
Rating: 3 out of 5
Overall satisfied even though the order was received after 10 days...
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C
Rating: 4 out of 5
At first, no communication about the delivery delay. But once contacted, the customer service was responsive, merchandise arrived quickly and in good condition. Second order without any real issues. Just need to improve customer communication, so that it is anticipated and not forced.
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F
Rating: 4 out of 5
Perfect, the site took my comments into account.
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C
Rating: 1 out of 5
Very bad service. They do not meet the delivery in 24/48 hours, it's false. Ten days waiting for delivery still.
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E
Rating: 1 out of 5
Delivery time too long
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L
Rating: 3 out of 5
Order placed on Thursday, December 18 at 8:30 AM. Order shipped on Tuesday, December 23. Package arrived on Tuesday, December 30. We are very far from the 24/48 hours displayed on the site.
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J
Rating: 1 out of 5
Order placed on December 16 and received after the Christmas holidays. I would have liked a commercial gesture or a discount for a future order.
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A
Rating: 1 out of 5
I ordered a pair of shorts and a t-shirt but I did not receive the shorts. I made a complaint about my order, I am waiting for a response.
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J
Rating: 4 out of 5
All ok
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M
Rating: 1 out of 5
Did not arrive on time
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C
Rating: 1 out of 5
This racket was a gift and is still delayed, it hasn't arrived yet
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S
Rating: 4 out of 5
The racket took a little longer than expected to arrive but in time for Christmas.
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Y
Rating: 1 out of 5
Package received
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R
Rating: 4 out of 5
All good
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S
Rating: 1 out of 5
Nothing against pro tennis but the GLS delivery person is completely lost and incompetent I'm still waiting for my package
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S
Rating: 4 out of 5
Fast reception even though no date / deadline is announced at the order. Package arrived damaged
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G
Rating: 4 out of 5
Everything perfect
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G
Rating: 1 out of 5
The side of the box is torn open, not really happy with this first experience, not sure about recommending
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K
Rating: 1 out of 5
My son used his squash racket at a training session and it broke on the first hit. Is it guaranteed?
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F
Rating: 3 out of 5
Not satisfied
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C
Rating: 4 out of 5
Very satisfied with my purchase - the ability to customize the stringing is a big plus - I take away 1 star because I requested 4 knots and received my racket with a 2 knot stringing - it's not super impactful but I would have liked to test the 4 knots.
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E
Rating: 4 out of 5
Easy online purchase at a very competitive price. Hard to understand whether to add a string or not at the time of purchase.
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M
Rating: 2 out of 5
We pay for delivery and the delivery person doesn't even come and leaves the package at the pickup depot!!!! It's always the same thing!
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N
Rating: 4 out of 5
Great
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G
Rating: 4 out of 5
Satisfied with the order but too bad some items are missing. Delivery OK
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A
Rating: 2 out of 5
Unfortunately, the bat already had 4-5 dents.
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L
Rating: 2 out of 5
I am disappointed with the finish, you can see the glue all around the shoe. But since it's for Christmas, I don't have time to return it
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I
Rating: 4 out of 5
Hello, I am satisfied with the quality of the product (Nike men's tennis jacket). However, I fear that the size may be too large; I indeed chose XL which is the usual size of the person to whom I am giving this gift, but it seems that it is really wide. Since this is a Christmas gift and considering the current unavailability of a size L, will it be possible to exchange the product beyond the indicated 14-day period on your site if the size does not fit? Thank you very much for your response. Best regards, Isabelle ALLOT
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V
Rating: 1 out of 5
Fatal, the shoes were too big for me and you offered no facility for their exchange or return, I had to pay 26€ at the post office to return them. I will not buy anything here again.
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R
Rating: 1 out of 5
I wanted to cancel part of the shipment and it was not possible
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J
Rating: 1 out of 5
Very expensive. High prices
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G
Rating: 4 out of 5
Very good
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O
Rating: 4 out of 5
Perfect
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