Customer reviews of Protennis

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 3 015 published reviews
5 2 581 86% 4 155 5% 3 68 2% 2 56 2% 1 155 5%

Summary of reviews

The online store Protennis excels in providing fast delivery, with many customers noting that items arrive as described and within the promised timeframes, often exceeding expectations. The competitive pricing is frequently highlighted, making it an appealing choice for shoppers looking for value. Product quality also receives commendations, with customers expressing satisfaction with their purchases, particularly mentioning the shoes and rackets as meeting their specifications.

Reviews 1, 2, 3 and 5 stars

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M
Maud T.
Rating: 1 out of 5
following a purchase from 15/05/2025
I was charged twice the amount of my order, no response to my email, impossible to reach them by phone.
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BRIGITTE A.
Rating: 5 out of 5
following a purchase from 23/05/2025
perfect !!!
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Yann L.
Rating: 5 out of 5
following a purchase from 16/05/2025
Top
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Emilie L.
Rating: 1 out of 5
following a purchase from 22/05/2025
The return procedure is complicated.
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Julien B.
Rating: 5 out of 5
following a purchase from 22/05/2025
Perfect, fast delivery, item as I wished
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Michele O.
Rating: 5 out of 5
following a purchase from 21/05/2025
Great seller and very fast shipping.
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B
Benjamin M.
Rating: 3 out of 5
following a purchase from 16/05/2025
Very happy. Tennis shoes are great.
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Sandrine S.
Rating: 5 out of 5
following a purchase from 18/05/2025
Perfect! Speed and transparency. Delighted with this shopping experience. Thank you to the team!
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Marco V.
Rating: 5 out of 5
following a purchase from 21/05/2025
great service and product where they could improve is in delivery times
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Mario Z.
Rating: 5 out of 5
following a purchase from 21/05/2025
Fast and reliable. Highly recommended
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Giulia M.
Rating: 2 out of 5
following a purchase from 20/05/2025
Fast delivery! Unfortunately, one of the straps of the bag came off after the first use!
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Vincenzo T.
Rating: 5 out of 5
following a purchase from 14/05/2025
order arrived on time, product conforms to the specifications. Reliable
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Vincent D.
Rating: 5 out of 5
following a purchase from 19/05/2025
Product and delivery are top-notch!
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emmanuelle B.
Rating: 5 out of 5
following a purchase from 18/05/2025
Ultra fast delivery (2 days) I am always satisfied with my orders. Just a note if you order Babolat tennis shoes, take a larger size for info I wear size 39/40 in Babolat I need size 42
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Nicolas L.
Rating: 5 out of 5
following a purchase from 16/05/2025
Perfect and fast
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Gerardo S.
Rating: 5 out of 5
following a purchase from 17/05/2025
New product delivered on the scheduled day. Convenient price
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Patrick L.
Rating: 5 out of 5
following a purchase from 12/05/2025
A product corresponding to my order and an additional request by phone. A quick and well-protected shipment. Do not hesitate to trust them.
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Pascal D.
Rating: 5 out of 5
following a purchase from 16/05/2025
Material conforms to the order, correct prices.
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Thierry L.
Rating: 1 out of 5
following a purchase from 07/05/2025
Hello my order was forgotten after a week I called back to get my racket
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Cedric B.
Rating: 5 out of 5
following a purchase from 14/05/2025
All good, package clean, compliant and delivered on time
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Liudmila Z.
Rating: 1 out of 5
following a purchase from 12/05/2025
Slow
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Karl M.
Rating: 5 out of 5
following a purchase from 08/05/2025
Cheap price
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frank B.
Rating: 5 out of 5
following a purchase from 11/05/2025
Very well
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ginestet F.
Rating: 5 out of 5
following a purchase from 07/05/2025
Very good
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C
Christophe L.
Rating: 3 out of 5
following a purchase from 12/05/2025
Delivery service not up to the site
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P
Phuong Q.
Rating: 5 out of 5
following a purchase from 07/05/2025
Everything is great 👌🏻
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M
Matteo M.
Rating: 5 out of 5
following a purchase from 11/05/2025
Very satisfied with the product and service.
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D
dimitri T.
Rating: 5 out of 5
following a purchase from 10/05/2025
Perfect
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K
Karine L.
Rating: 1 out of 5
following a purchase from 12/05/2025
I filed a complaint because the bag was scratched and it's a gift that I am going to give. As a response for the moment from the complaint service
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Response from Protennis
Hello,

We are sincerely sorry to hear the news that the bag you received has scratches.

We provided you with a response on 23/05 by email.

Awaiting your reply,

The ProTennis team
A
alain M.
Rating: 5 out of 5
following a purchase from 11/05/2025
very satisfied
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Matteo R.
Rating: 5 out of 5
following a purchase from 11/05/2025
Product conforms to the description and shipping on time. Everything ok.
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marie B.
Rating: 5 out of 5
following a purchase from 11/05/2025
Great, fast, top-notch
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Otto H.
Rating: 3 out of 5
following a purchase from 30/04/2025
Package received crushed but racket intact, as mentioned in my email, you should review your packaging to better protect the ordered products.
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Fabrizio V.
Rating: 5 out of 5
following a purchase from 06/05/2025
Excellent experience. Good products, reliable site and fast shipping
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B
Bruno F.
Rating: 2 out of 5
following a purchase from 04/05/2025
Website and prices are great but logistics are not terrible with delivery to a different pickup point than the one selected
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R
Reda L.
Rating: 1 out of 5
following a purchase from 06/05/2025
I am still waiting for the refund of the amount for the item you did not deliver to me. Please confirm as soon as possible.
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Barbara G.
Rating: 5 out of 5
following a purchase from 07/05/2025
Impeccable! Received quickly and in proper packaging.
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OLIVIER V.
Rating: 3 out of 5
following a purchase from 07/05/2025
Discount on racket OK, stringing not satisfactory
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Sébastien C.
Rating: 5 out of 5
following a purchase from 07/05/2025
Nothing to report
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MIGUEL ANGEL D.
Rating: 5 out of 5
following a purchase from 05/05/2025
Fast shipping and correctly informed about the order processing.
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