Customer reviews of Protennis

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 3 182 published reviews
5 2 724 86% 4 161 5% 3 68 2% 2 60 2% 1 169 5%

Summary of reviews

Protennis consistently delivers fast shipping and reliable delivery times, with many reviews noting items arrive quickly and in good condition, often matching descriptions and sizes. The store also highlights strong customer service and support, described as responsive, business-oriented, and helpful in processing orders, returns, and inquiries. Customers frequently commend the purchasing experience itself, including smooth ordering, clear communication, safe packaging, and efficient refunds when needed. Overall, the store's practical efficiency, accurate product fulfillment, and supportive staff emerge as clear strengths.

Reviews 1, 2, 3 and 5 stars

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Stefan C.
Rating: 5 out of 5
following a purchase from 07/06/2025
very good and smooth
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Alejandro Mateo L.
Rating: 5 out of 5
following a purchase from 08/06/2025
Everything great
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Marc J.
Rating: 1 out of 5
following a purchase from 09/06/2025
Paid return
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Pierre Olivier D.
Rating: 3 out of 5
following a purchase from 05/06/2025
Currently, I still do not have my package in hand. Blocked in a locker, due to a mishandling by the delivery person, GLS.
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Mirko C.
Rating: 5 out of 5
following a purchase from 04/06/2025
Great, I bought a gift for a friend, I also bought some grips for myself, unfortunately one was "damaged"/worn out, but the support proved to be able to solve the problem in the best way. Recommended!
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Stefanie B.
Rating: 1 out of 5
following a purchase from 03/06/2025
No return shipping!!!! It goes to France. Once and not again!
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Pierre Andre D.
Rating: 5 out of 5
following a purchase from 03/06/2025
Top service !!
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Palau O.
Rating: 5 out of 5
following a purchase from 04/06/2025
very satisfied, fast and precise, GLS delivery on time
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Luigi C.
Rating: 2 out of 5
following a purchase from 06/06/2025
The gift worth €30 announced for the order is a real joke. The water bottle went straight to the trash because with a hole for air it is dangerous, water can go into the lungs. The cap is worth a maximum of €5, the sweatband is OK. All the gift products are Technifibre, no relation to the brand I chose for the shoes. A simple vibration dampener and 3 Yonex overgrips would have done the trick even for a value of only €10.
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Jerome G.
Rating: 5 out of 5
following a purchase from 04/06/2025
Great
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Bárbara I.
Rating: 1 out of 5
following a purchase from 02/06/2025
I placed the order with a guest account, I want to change the size and I can't get anyone to tell me how I can do it.
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Clemence W.
Rating: 1 out of 5
following a purchase from 02/06/2025
No returns no refunds because the racket was unboxed. We realized that the racket was junior when unboxing it. But no possibility of returns. Thank you...
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Christophe O.
Rating: 5 out of 5
following a purchase from 04/06/2025
Fast and efficient
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Dorian C.
Rating: 5 out of 5
following a purchase from 04/06/2025
Tip top
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Judy Clay S.
Rating: 5 out of 5
following a purchase from 02/06/2025
Faithful to the description
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Jérome D.
Rating: 5 out of 5
following a purchase from 02/06/2025
Super product, super price and fast delivery
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Valerie B.
Rating: 1 out of 5
following a purchase from 28/05/2025
the tennis bag is really very small. It was not indicated like this on the website. It was shown with a racket inserted and here there isn't even room for a children's racket. Now I can return it and bear the cost of the return myself.
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Marco C.
Rating: 5 out of 5
following a purchase from 01/06/2025
Fast and precise
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Narcís M.
Rating: 5 out of 5
following a purchase from 29/05/2025
Speed and good service
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Myrna G.
Rating: 5 out of 5
following a purchase from 31/05/2025
Very good purchasing, pricing and delivery of my pair of asics. Thank you
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Fabrice B.
Rating: 1 out of 5
following a purchase from 31/05/2025
Size e does not correspond to the one ordered. Return of the product
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Alessia T.
Rating: 2 out of 5
following a purchase from 31/05/2025
Unfortunately, the order arrived well beyond the scheduled timing when the item was no longer needed
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Marc L.
Rating: 5 out of 5
following a purchase from 30/05/2025
Package well received, top packaging, deadline respected, very satisfied!! I recommend without worries!!
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Eric V.
Rating: 5 out of 5
following a purchase from 31/05/2025
Product as described and fast delivery. Highly recommend
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Têtê B.
Rating: 5 out of 5
following a purchase from 31/05/2025
I am very satisfied
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Allan V.
Rating: 5 out of 5
following a purchase from 27/05/2025
Quality products, top delivery! Bravo Protennis!
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Stephane V.
Rating: 5 out of 5
following a purchase from 26/05/2025
Shoes that meet my expectations and arrived quickly
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José Alfredo G.
Rating: 5 out of 5
following a purchase from 28/05/2025
everything correct, on time and in form.
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Ameline D.
Rating: 5 out of 5
following a purchase from 30/05/2025
Top
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Matthieu D.
Rating: 5 out of 5
following a purchase from 27/05/2025
Great service!
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Stéphane G.
Rating: 5 out of 5
following a purchase from 24/05/2025
Satisfied with the delivery to the relay point and the products.
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Vicente S.
Rating: 5 out of 5
following a purchase from 30/05/2025
Top quality, super fast shipping and very good communication
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Wei F.
Rating: 5 out of 5
following a purchase from 28/05/2025
Very effective.
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Bruno T.
Rating: 5 out of 5
following a purchase from 28/05/2025
No hitch in the service...performed with responsiveness
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Regis M.
Rating: 5 out of 5
following a purchase from 27/05/2025
Fast and efficient. Product as described.
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Sarah C.
Rating: 5 out of 5
following a purchase from 25/05/2025
Products as described and delivered quickly. I recommend this site.
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Carmen F.
Rating: 5 out of 5
following a purchase from 24/05/2025
Awesome!!!
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Charles S.
Rating: 5 out of 5
following a purchase from 23/05/2025
Everything is exactly as ordered, great item, timely delivery to the pickup point. Perfect, thank you.
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Stéphane M.
Rating: 5 out of 5
following a purchase from 25/05/2025
Very good store and perfect online sale.
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Laura P.
Rating: 5 out of 5
following a purchase from 23/05/2025
Great!
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