Customer reviews of Protennis

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 3 015 published reviews
5 2 581 86% 4 155 5% 3 68 2% 2 56 2% 1 155 5%

Summary of reviews

The online store Protennis excels in providing fast delivery, with many customers noting that items arrive as described and within the promised timeframes, often exceeding expectations. The competitive pricing is frequently highlighted, making it an appealing choice for shoppers looking for value. Product quality also receives commendations, with customers expressing satisfaction with their purchases, particularly mentioning the shoes and rackets as meeting their specifications.

Reviews 1, 2, 3 and 5 stars

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J
Jean-Charles L.
Rating: 5 out of 5
following a purchase from 08/03/2025
Good online shopping experience, I recommend!
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Regina R.
Rating: 5 out of 5
following a purchase from 13/03/2025
I am very satisfied!!
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Mathieu V.
Rating: 5 out of 5
following a purchase from 08/03/2025
Item well received, super quality, I love it, thank you
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Montserrat M.
Rating: 5 out of 5
following a purchase from 12/03/2025
Fast and reliable
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Sabine L.
Rating: 5 out of 5
following a purchase from 11/03/2025
Fast, reliable, fair price
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Julien Z.
Rating: 5 out of 5
following a purchase from 08/03/2025
Perfectly meets my expectations, I recommend
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Anna P.
Rating: 5 out of 5
following a purchase from 09/03/2025
Perfect
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CHRISTOPHER L.
Rating: 5 out of 5
following a purchase from 10/03/2025
Perfect
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Valentin B.
Rating: 5 out of 5
following a purchase from 08/03/2025
Perfect, fast shipping
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augustin F.
Rating: 5 out of 5
following a purchase from 01/03/2025
Despite a delivery delay, I am very satisfied with the product
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jérôme T.
Rating: 5 out of 5
following a purchase from 08/03/2025
Simple, quick and easy to pick up
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Stephanie F.
Rating: 1 out of 5
following a purchase from 08/03/2025
I have not received my order
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Response from Protennis
Hello Stéphanie,

Thank you for taking the time to share your feedback.

However, we note that your package was indeed received on March 17.

If you have any issues, please do not hesitate to get back to us.

Best regards,
The Protennis Team
C
christophe D.
Rating: 5 out of 5
following a purchase from 05/03/2025
Fast and impeccable
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Victor C.
Rating: 5 out of 5
following a purchase from 06/03/2025
Very professional, I am satisfied
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Jean-marc B.
Rating: 3 out of 5
following a purchase from 05/03/2025
Good evening, products are priced in line with average sellers. However, they are unreachable by phone and there is no response to emails. Be careful if you use a gift card, only the amount you add with a credit card determines your minimum amount to qualify for free shipping. Additionally, you can only use one gift card at a time. I have received no response on this matter.
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Rossano G.
Rating: 5 out of 5
following a purchase from 04/03/2025
Great price and fast delivery!!!
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Pascale C.
Rating: 5 out of 5
following a purchase from 26/02/2025
In accordance with the description
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ANTONIO C.
Rating: 5 out of 5
following a purchase from 03/03/2025
Order in accordance with what was requested, delivery made with care and punctuality
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Manuel D.
Rating: 2 out of 5
following a purchase from 26/02/2025
I am not really satisfied. Not with your service but with your carrier who left my package in front of my home after the appointment time he had indicated to me.
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M
Marco M.
Rating: 5 out of 5
following a purchase from 22/02/2025
Perfect merchandise, great seller!
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Moreno S.
Rating: 1 out of 5
following a purchase from 17/02/2025
Package shipped after almost two weeks from the order
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F
frederic C.
Rating: 5 out of 5
following a purchase from 03/03/2025
Very good shoe
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C
Cedric V.
Rating: 1 out of 5
following a purchase from 20/02/2025
I still haven't received my package. I had entered the reception center but the owner was on vacation so the package was sent to another UPS center without notifying me. I had to do some research to find out where my package was and when I showed up at this new store, I was asked for a QR Code to retrieve the package, which I didn't have because I never received a QR Code. And now I learn that the package has gone back to the Pro Tennis warehouses. So I'm waiting for the next steps hoping to receive my pair of shoes one day.
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Response from Protennis
Hello Cedric,

Thank you for your feedback. We are sorry to hear about the difficulties encountered with the delivery of your package. If you experience any further issues in the future, please do not hesitate to reach out to us.

Best regards,
The Protennis Team
Y
Yves D.
Rating: 5 out of 5
following a purchase from 01/03/2025
Very good
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georges P.
Rating: 5 out of 5
following a purchase from 01/03/2025
Very good
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Alexandre M.
Rating: 5 out of 5
following a purchase from 13/02/2025
Very good, fast and good price
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Chantal C.
Rating: 1 out of 5
following a purchase from 01/03/2025
Perfect
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CLEMENT M.
Rating: 3 out of 5
following a purchase from 15/01/2025
Thank you for the delivery at the end of my order, but there was a delay of one month compared to the timeframe announced at the time of purchase (48 hours), and I only started to receive information (supplier issue) and ongoing communication after several follow-ups, hence my average rating. However, in the end, the product is in accordance with the order. Thank you.
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Carine R.
Rating: 5 out of 5
following a purchase from 27/02/2025
Nothing to report, satisfied
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Cyril B.
Rating: 5 out of 5
following a purchase from 26/02/2025
Fast postage and order arrived in perfect condition
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Hugues I.
Rating: 1 out of 5
following a purchase from 22/02/2025
Order placed more than 2 weeks ago, and still nothing received. UPS is not really the carrier to subcontract shipments.
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Response from Protennis
Hello Hugues,

Thank you for your feedback, and we are sorry to hear that you have not received your order. We understand your frustration and have done everything possible to find an appropriate solution. Your satisfaction is our priority, and we are doing everything we can to ensure this does not happen again.

Best regards,
The Protennis team
M
Michael B.
Rating: 5 out of 5
following a purchase from 26/02/2025
Top efficient
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marc C.
Rating: 5 out of 5
following a purchase from 25/02/2025
Perfect
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D
Dominique B.
Rating: 5 out of 5
following a purchase from 18/02/2025
I am very happy with my purchase, very comfortable, the perfect color, nothing to say.
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Nils P.
Rating: 3 out of 5
following a purchase from 20/02/2025
Return costs are too high, I will not order from you again, because if the product is not suitable, it is not worth sending it back at our expense since there is no possibility to use Mondial Relay or other options...
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gianfranco B.
Rating: 5 out of 5
following a purchase from 25/02/2025
excellent
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Henry M.
Rating: 5 out of 5
following a purchase from 24/02/2025
Excellent!
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Laurent M.
Rating: 5 out of 5
following a purchase from 24/02/2025
Nothing to report. Everything went well!
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Jeremy L.
Rating: 5 out of 5
following a purchase from 13/02/2025
Product conforms, attractive price and free shipping! What more could you ask for! Thank you.
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Gauthier D.
Rating: 3 out of 5
following a purchase from 15/02/2025
I had to follow up because the order had not been processed. The UPS carrier is a disaster (faulty delivery information and delivery to another pickup point without informing us).
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