Customer reviews of Protennis

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 3 182 published reviews
5 2 724 86% 4 161 5% 3 68 2% 2 60 2% 1 169 5%

Summary of reviews

Protennis consistently delivers fast shipping and reliable delivery times, with many reviews noting items arrive quickly and in good condition, often matching descriptions and sizes. The store also highlights strong customer service and support, described as responsive, business-oriented, and helpful in processing orders, returns, and inquiries. Customers frequently commend the purchasing experience itself, including smooth ordering, clear communication, safe packaging, and efficient refunds when needed. Overall, the store's practical efficiency, accurate product fulfillment, and supportive staff emerge as clear strengths.

Reviews 1, 2, 3 and 5 stars

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A
Apolline S.
Rating: 1 out of 5
following a purchase from 05/11/2024
To flee! order supposed to be dispatched under 24h, was sent with + of one month of delay! the customer service does not even answer the messages!
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Response from Protennis
Hello Apolline,

Thank you for your feedback, and we are sincerely sorry to hear about your disappointing experience. The situation you describe does not meet our quality standards. We are doing our best to improve our service and we are committed to addressing any requests you may have.

Best regards,
The Protennis team
F
Florence L.
Rating: 5 out of 5
following a purchase from 12/12/2024
Fast delivery
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Marcello C.
Rating: 5 out of 5
following a purchase from 11/12/2024
reliable
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Patrick D.
Rating: 1 out of 5
following a purchase from 05/12/2024
Racket was not strung as specified
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Sophie L.
Rating: 5 out of 5
following a purchase from 11/12/2024
Fast service Efficient after-sales service
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Olivier G.
Rating: 5 out of 5
following a purchase from 02/12/2024
Yes really very good, a little difficult to reach when there is a problem.but on the other hand very responsive and listening to the customer to best solve the problem thank you again.tradesman in the rules of art
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Christophe G.
Rating: 5 out of 5
following a purchase from 11/12/2024
The order went well, arrived safely...maybe a little more attention to detail on the stringing, but nothing serious.
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Thibault V.
Rating: 5 out of 5
following a purchase from 04/12/2024
Fast and impeccable DELIVERY, top order communications! I recommend it!
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Veronique L.
Rating: 5 out of 5
following a purchase from 08/12/2024
Satisfied with my order and delivery
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Laura G.
Rating: 5 out of 5
following a purchase from 10/12/2024
Outstanding
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Dolorès B.
Rating: 5 out of 5
following a purchase from 05/12/2024
As ordered. Well packaged Fast delivery
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Philippe Z.
Rating: 5 out of 5
following a purchase from 10/12/2024
PRODUCT AND DELIVERY CONFORM TO ORDER I AM D0NC SATISFIED THANK YOU
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Patrick D.
Rating: 5 out of 5
following a purchase from 02/12/2024
Thank you protennis my 2nd order with them and I am again satisfied.
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Rémi Q.
Rating: 5 out of 5
following a purchase from 06/12/2024
Ok
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Thomas A.
Rating: 5 out of 5
following a purchase from 09/12/2024
Very good
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Philippe G.
Rating: 5 out of 5
following a purchase from 08/12/2024
Ras
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Ammar B.
Rating: 5 out of 5
following a purchase from 03/12/2024
Very good just a little late for delivery
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Serge I.
Rating: 5 out of 5
following a purchase from 06/12/2024
Good prices and fast delivery. I enjoy ordering from protennis
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Boubker L.
Rating: 5 out of 5
following a purchase from 06/12/2024
Super
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Irène B.
Rating: 5 out of 5
following a purchase from 08/12/2024
I received my order, but it was difficult to collect it because the Ups partner store didn't have fixed delivery times. I had to make at least 6 return trips every day.
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Victoria A.
Rating: 5 out of 5
following a purchase from 04/12/2024
Fast delivery and well packed parcel. I am very satisfied.
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Gabriele B.
Rating: 5 out of 5
following a purchase from 06/12/2024
Everything went well, I am very satisfied
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Herve H.
Rating: 5 out of 5
following a purchase from 08/12/2024
fast, accurate delivery
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Mickael B.
Rating: 5 out of 5
following a purchase from 08/12/2024
Nothing negative to report, my order arrived quickly and correctly.
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Nathalie B.
Rating: 5 out of 5
following a purchase from 08/12/2024
Very satisfied, very good product. I recommend
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Gian Carlo R.
Rating: 5 out of 5
following a purchase from 08/12/2024
good buying experience problems with shipping but not dependent on the seller who supported me
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Luca Z.
Rating: 5 out of 5
following a purchase from 29/11/2024
Delivery and product as expected
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Odile M.
Rating: 5 out of 5
following a purchase from 08/12/2024
Efficient!
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Olivier M.
Rating: 5 out of 5
following a purchase from 08/12/2024
RAS
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Julien M.
Rating: 5 out of 5
following a purchase from 07/12/2024
Fast and efficient
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Gwénaëlle K.
Rating: 5 out of 5
following a purchase from 04/12/2024
Fast, accurate delivery
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Carole R.
Rating: 5 out of 5
following a purchase from 07/12/2024
Nickel👍🏻 from order to delivery I recommend
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Caroline M.
Rating: 5 out of 5
following a purchase from 06/12/2024
perfect 👍👍👍
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Charlotte R.
Rating: 5 out of 5
following a purchase from 30/11/2024
product meets my expectations
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Jean-Louis R.
Rating: 5 out of 5
following a purchase from 05/12/2024
Order conformed, with faster delivery than originally planned. Don't change a thing, everything is perfect.
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Francesca P.
Rating: 5 out of 5
following a purchase from 06/12/2024
Very fast. Product matched the description. Very good experience.
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Carmen F.
Rating: 5 out of 5
following a purchase from 06/12/2024
Great experience with ProTennis !!!!
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H
Hugues L.
Rating: 5 out of 5
following a purchase from 06/12/2024
attractive price, received on time
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Anne-Marie L.
Rating: 5 out of 5
following a purchase from 06/12/2024
Received on time. Superb tennis shoes
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Christian C.
Rating: 5 out of 5
following a purchase from 06/12/2024
Wide selection and fast delivery
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