Customer reviews of Protennis

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 3 010 published reviews
5 2 577 86% 4 155 5% 3 68 2% 2 56 2% 1 154 5%

Summary of reviews

The online store Protennis excels in providing fast delivery, with many customers noting that items arrive as described and within the promised timeframes, often exceeding expectations. The competitive pricing is frequently highlighted, making it an appealing choice for shoppers looking for value. Product quality also receives commendations, with customers expressing satisfaction with their purchases, particularly mentioning the shoes and rackets as meeting their specifications.

Reviews 1, 2 and 4 stars

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Y
Yhonna S.
Rating: 1 out of 5
following a purchase from 18/12/2025
Package received
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Roberto P.
Rating: 4 out of 5
following a purchase from 13/12/2025
All good
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Stephane M.
Rating: 1 out of 5
following a purchase from 12/12/2025
Nothing against pro tennis but the GLS delivery person is completely lost and incompetent I'm still waiting for my package
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sandrine O.
Rating: 4 out of 5
following a purchase from 11/12/2025
Fast reception even though no date / deadline is announced at the order. Package arrived damaged
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Gwenael B.
Rating: 4 out of 5
following a purchase from 06/12/2025
Everything perfect
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Gary C.
Rating: 1 out of 5
following a purchase from 09/12/2025
The side of the box is torn open, not really happy with this first experience, not sure about recommending
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Karine P.
Rating: 1 out of 5
following a purchase from 28/11/2025
My son used his squash racket at a training session and it broke on the first hit. Is it guaranteed?
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Cédric L.
Rating: 4 out of 5
following a purchase from 30/11/2025
Very satisfied with my purchase - the ability to customize the stringing is a big plus - I take away 1 star because I requested 4 knots and received my racket with a 2 knot stringing - it's not super impactful but I would have liked to test the 4 knots.
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Emmanuel C.
Rating: 4 out of 5
following a purchase from 07/12/2025
Easy online purchase at a very competitive price. Hard to understand whether to add a string or not at the time of purchase.
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Mamadou S.
Rating: 2 out of 5
following a purchase from 03/12/2025
We pay for delivery and the delivery person doesn't even come and leaves the package at the pickup depot!!!! It's always the same thing!
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Nicole M.
Rating: 4 out of 5
following a purchase from 03/12/2025
Great
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Guy De Lange R.
Rating: 4 out of 5
following a purchase from 29/11/2025
Satisfied with the order but too bad some items are missing. Delivery OK
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Alexander P.
Rating: 2 out of 5
following a purchase from 03/12/2025
Unfortunately, the bat already had 4-5 dents.
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Laëtitia D.
Rating: 2 out of 5
following a purchase from 01/12/2025
I am disappointed with the finish, you can see the glue all around the shoe. But since it's for Christmas, I don't have time to return it
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Isabelle A.
Rating: 4 out of 5
following a purchase from 30/11/2025
Hello, I am satisfied with the quality of the product (Nike men's tennis jacket). However, I fear that the size may be too large; I indeed chose XL which is the usual size of the person to whom I am giving this gift, but it seems that it is really wide. Since this is a Christmas gift and considering the current unavailability of a size L, will it be possible to exchange the product beyond the indicated 14-day period on your site if the size does not fit? Thank you very much for your response. Best regards, Isabelle ALLOT
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Vanessa M.
Rating: 1 out of 5
following a purchase from 30/11/2025
Fatal, the shoes were too big for me and you offered no facility for their exchange or return, I had to pay 26€ at the post office to return them. I will not buy anything here again.
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Rodrigo D.
Rating: 1 out of 5
following a purchase from 27/11/2025
I wanted to cancel part of the shipment and it was not possible
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José Antonio F.
Rating: 1 out of 5
following a purchase from 27/11/2025
Very expensive. High prices
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Guilhem R.
Rating: 4 out of 5
following a purchase from 26/11/2025
Very good
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Olivier B.
Rating: 4 out of 5
following a purchase from 23/11/2025
Perfect
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Pascal A.
Rating: 1 out of 5
following a purchase from 22/11/2025
The size 44 of this Babolat model is not the same as the size 44 Babolat purchased from you previously
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Vasseur G.
Rating: 1 out of 5
following a purchase from 21/11/2025
Possible return but at your expense We avoid recommending if the sizes do not fit
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Thorsten H.
Rating: 1 out of 5
following a purchase from 10/11/2025
No order confirmation received for the order. Waited 10 days for the goods. Poor service
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Jan B.
Rating: 1 out of 5
following a purchase from 11/11/2025
Return procedure is too cumbersome and too expensive. Ordering from a .be site and returning to France? Come on...
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Lizie L.
Rating: 4 out of 5
following a purchase from 12/11/2025
No particular concern
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Aaron B.
Rating: 1 out of 5
following a purchase from 08/11/2025
I have not received my order and no one has responded after sending several emails.
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Rafi T.
Rating: 1 out of 5
following a purchase from 08/11/2025
Lack of seriousness and customer service. You clearly had a dissatisfied customer and you let the case deteriorate.
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PILAR V.
Rating: 1 out of 5
following a purchase from 06/11/2025
I have not received the product I purchased and I have no solution regarding this.
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Didier O.
Rating: 4 out of 5
following a purchase from 05/11/2025
fast and efficient
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christelle A.
Rating: 1 out of 5
following a purchase from 22/10/2025
On a Babolat shoe, the stickers on the sides came off after two uses. Not cool.
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JEAN PIERRE B.
Rating: 2 out of 5
following a purchase from 17/10/2025
1 month delay between order and delivery is too long
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Davide S.
Rating: 1 out of 5
following a purchase from 18/10/2025
Never again
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Emmanuel B.
Rating: 1 out of 5
following a purchase from 08/10/2025
Short missing
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Steven D.
Rating: 4 out of 5
following a purchase from 11/10/2025
Ordered and received quickly
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Laurent L.
Rating: 4 out of 5
following a purchase from 08/10/2025
Very good, conforms to the description
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Dominique B.
Rating: 4 out of 5
following a purchase from 02/10/2025
Product conforms to the order, delivery time a bit long.
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serge V.
Rating: 4 out of 5
following a purchase from 04/10/2025
Good size for the shoes, pants in M too big!
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lorenzo M.
Rating: 1 out of 5
following a purchase from 05/10/2025
Hello, I am not satisfied. Indeed, the shoes I received do not match the size of my foot. Normally, I wear size 42, but the shoes I received are too small even though they are size 42, and they hurt my feet. I cannot use them because they are small. Best regards. Mr. Mangili
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Denis L.
Rating: 4 out of 5
following a purchase from 02/10/2025
happy with my package and sent on time and in good condition
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D
Duy T.
Rating: 4 out of 5
following a purchase from 29/09/2025
Package well received with good products. Processing time for the order a bit long
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