Customer reviews of Protennis

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 3 182 published reviews

Summary of reviews

Protennis consistently delivers fast shipping and reliable delivery times, with many reviews noting items arrive quickly and in good condition, often matching descriptions and sizes. The store also highlights strong customer service and support, described as responsive, business-oriented, and helpful in processing orders, returns, and inquiries. Customers frequently commend the purchasing experience itself, including smooth ordering, clear communication, safe packaging, and efficient refunds when needed. Overall, the store's practical efficiency, accurate product fulfillment, and supportive staff emerge as clear strengths.

Reviews 1, 2 and 5 stars

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L
Laurent G.
Rating: 5 out of 5
following a purchase from 23/11/2024
Low prices and fast shipping
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E
Eric V.
Rating: 5 out of 5
following a purchase from 24/11/2024
Product conforms to specifications and delivery is ultra-fast. Would recommend
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Pascal L.
Rating: 5 out of 5
following a purchase from 23/11/2024
Fast delivery
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F
Fanny L.
Rating: 5 out of 5
following a purchase from 24/11/2024
*****
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G
Gianluigi S.
Rating: 5 out of 5
following a purchase from 06/11/2024
I am already using these head shoes and am doing very well.
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E
Emmanuel I.
Rating: 5 out of 5
following a purchase from 23/11/2024
Order conforms Delivery very fast
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C
Christophe Z.
Rating: 5 out of 5
following a purchase from 23/11/2024
Excellent value for money
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L
Lallouna M.
Rating: 5 out of 5
following a purchase from 19/11/2024
EVERYTHING was perfect
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P
Philippe G.
Rating: 5 out of 5
following a purchase from 23/11/2024
Very satisfied. Fast delivery, well packaged product and a nice discount on a very recent product.
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D
Deberdt C.
Rating: 5 out of 5
following a purchase from 22/11/2024
perfect
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P
Pichon F.
Rating: 5 out of 5
following a purchase from 18/04/2024
They were very responsive, especially for the stringing where deadlines were tight. I would recommend
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Antonius V.
Rating: 5 out of 5
following a purchase from 20/11/2024
The order went smoothly and everything was great right up to dispatch. UPS as the shipping service provider then caused some problems, but Protennis can't help that. Therefore 5 stars from me for the pure experience with the seller.
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F
Fabio C.
Rating: 5 out of 5
following a purchase from 14/11/2024
All ok
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Philippe B.
Rating: 5 out of 5
following a purchase from 21/11/2024
Very happy with my purchase. Fast delivery.
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Antonio José L.
Rating: 5 out of 5
following a purchase from 06/11/2024
Excellent
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Jean Pierre G.
Rating: 5 out of 5
following a purchase from 21/11/2024
CLEAR
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J
Juan Carlos R.
Rating: 2 out of 5
following a purchase from 04/11/2024
Very good value for money, but they took much longer than expected and did not warn us, when we decided to get our money back, two days later they said that the merchandise had already left.
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Response from Protennis
Hello,

Thank you for your comments, which help us to improve our services.

We apologize that we did not receive your email in time.

We hope that your order will bring you all the satisfaction you expected.

Best regards,

The ProTennis Team
M
Maria Marcella M.
Rating: 5 out of 5
following a purchase from 21/11/2024
Excellent service
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S
Salvador B.
Rating: 5 out of 5
following a purchase from 18/11/2024
ALL OK
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F
Francisco Javier M.
Rating: 5 out of 5
following a purchase from 19/11/2024
The shipment took many days longer to arrive than advertised.
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Sylvie C.
Rating: 5 out of 5
following a purchase from 16/11/2024
Fast ordering and delivery
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M
Mario D.
Rating: 5 out of 5
following a purchase from 20/11/2024
Very good price and shipping.
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Stephane D.
Rating: 5 out of 5
following a purchase from 18/11/2024
top
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Nicole D.
Rating: 5 out of 5
following a purchase from 19/11/2024
Ras
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Yann H.
Rating: 5 out of 5
following a purchase from 19/11/2024
PArfait
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Benjamin D.
Rating: 5 out of 5
following a purchase from 29/10/2024
My order to Germany was delivered quickly with full satisfaction.
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E
Eric P.
Rating: 5 out of 5
following a purchase from 18/11/2024
Top service and quality product at a great price
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E
Emilia F.
Rating: 5 out of 5
following a purchase from 18/11/2024
Fast delivery,very good price,defect free product
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M
Marie-Hel»Ne A.
Rating: 5 out of 5
following a purchase from 18/11/2024
Very good
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Stephane L.
Rating: 5 out of 5
following a purchase from 18/11/2024
Top
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R
Robin C.
Rating: 5 out of 5
following a purchase from 15/11/2024
Quick and easy
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G
Guy C.
Rating: 5 out of 5
following a purchase from 17/11/2024
Very professional and fast delivery
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C
Cathy S.
Rating: 5 out of 5
following a purchase from 17/11/2024
Perfect. Perfect product
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Juan Manuel J.
Rating: 5 out of 5
following a purchase from 14/11/2024
Everything perfect, fast shipping and good price.
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Patrick C.
Rating: 5 out of 5
following a purchase from 17/11/2024
I appreciated the accuracy of the delivery.
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P
Peppino G.
Rating: 5 out of 5
following a purchase from 17/11/2024
Satisfied
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C
Chao W.
Rating: 5 out of 5
following a purchase from 13/11/2024
Great racket! really like it
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A
Alex G.
Rating: 1 out of 5
following a purchase from 17/11/2024
Return shipping at our expense
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Response from Protennis
Hello Alex,
Y
Youssef K.
Rating: 1 out of 5
following a purchase from 15/11/2024
I ordered a product that was not available, I really wanted it! They sent me an email to apologize and to see if I would like to change it, I preferred to call directly on your number but for 48 hours no one picked up, several attempts to change the product and finally I receive another email from the provider who sends the packages to tell me that the package has already been sent, without any confirmation that this has been done. In short, I received my products but the whole experience was not satisfactory.
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Response from Protennis
Hello Youssef,
J
Javier M.
Rating: 5 out of 5
following a purchase from 15/11/2024
All very good, I will buy again.
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