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M
Rating: 1 out of 5
Did not arrive on time
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Customer reviews of Protennis
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 3 010 published reviews
Summary of reviews
The online store Protennis excels in providing fast delivery, with many customers noting that items arrive as described and within the promised timeframes, often exceeding expectations. The competitive pricing is frequently highlighted, making it an appealing choice for shoppers looking for value. Product quality also receives commendations, with customers expressing satisfaction with their purchases, particularly mentioning the shoes and rackets as meeting their specifications.
Reviews 1, 3 and 4 stars
Reset filtersC
Rating: 1 out of 5
This racket was a gift and is still delayed, it hasn't arrived yet
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S
Rating: 4 out of 5
The racket took a little longer than expected to arrive but in time for Christmas.
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Y
Rating: 1 out of 5
Package received
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R
Rating: 4 out of 5
All good
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S
Rating: 1 out of 5
Nothing against pro tennis but the GLS delivery person is completely lost and incompetent I'm still waiting for my package
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S
Rating: 4 out of 5
Fast reception even though no date / deadline is announced at the order. Package arrived damaged
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G
Rating: 4 out of 5
Everything perfect
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G
Rating: 1 out of 5
The side of the box is torn open, not really happy with this first experience, not sure about recommending
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K
Rating: 1 out of 5
My son used his squash racket at a training session and it broke on the first hit. Is it guaranteed?
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F
Rating: 3 out of 5
Not satisfied
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C
Rating: 4 out of 5
Very satisfied with my purchase - the ability to customize the stringing is a big plus - I take away 1 star because I requested 4 knots and received my racket with a 2 knot stringing - it's not super impactful but I would have liked to test the 4 knots.
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E
Rating: 4 out of 5
Easy online purchase at a very competitive price. Hard to understand whether to add a string or not at the time of purchase.
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N
Rating: 4 out of 5
Great
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G
Rating: 4 out of 5
Satisfied with the order but too bad some items are missing. Delivery OK
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I
Rating: 4 out of 5
Hello, I am satisfied with the quality of the product (Nike men's tennis jacket). However, I fear that the size may be too large; I indeed chose XL which is the usual size of the person to whom I am giving this gift, but it seems that it is really wide. Since this is a Christmas gift and considering the current unavailability of a size L, will it be possible to exchange the product beyond the indicated 14-day period on your site if the size does not fit? Thank you very much for your response. Best regards, Isabelle ALLOT
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V
Rating: 1 out of 5
Fatal, the shoes were too big for me and you offered no facility for their exchange or return, I had to pay 26€ at the post office to return them. I will not buy anything here again.
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R
Rating: 1 out of 5
I wanted to cancel part of the shipment and it was not possible
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J
Rating: 1 out of 5
Very expensive. High prices
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G
Rating: 4 out of 5
Very good
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O
Rating: 4 out of 5
Perfect
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P
Rating: 1 out of 5
The size 44 of this Babolat model is not the same as the size 44 Babolat purchased from you previously
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V
Rating: 1 out of 5
Possible return but at your expense We avoid recommending if the sizes do not fit
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J
Rating: 3 out of 5
I bought a product, they sent me another one, I have been waiting for a response since Wednesday the 26th.
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T
Rating: 1 out of 5
No order confirmation received for the order. Waited 10 days for the goods. Poor service
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P
Rating: 3 out of 5
Very long delivery (9 days) but in accordance with what was requested
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A
Rating: 3 out of 5
They refer to working with GLS, I provided a verified address and I had problems picking up the merchandise as they told me they do not work with GLS when it appears on the Protennis website. Little information from the moment the order is placed until I can pick it up. They do not provide good information about where the order is until you can almost pick it up. It takes several days to prepare the merchandise for shipping and they do not provide good information about where the order is with the tracking number.
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J
Rating: 1 out of 5
Return procedure is too cumbersome and too expensive. Ordering from a .be site and returning to France? Come on...
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L
Rating: 4 out of 5
No particular concern
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A
Rating: 1 out of 5
I have not received my order and no one has responded after sending several emails.
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R
Rating: 1 out of 5
Lack of seriousness and customer service. You clearly had a dissatisfied customer and you let the case deteriorate.
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P
Rating: 1 out of 5
I have not received the product I purchased and I have no solution regarding this.
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D
Rating: 4 out of 5
fast and efficient
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A
Rating: 3 out of 5
I am very happy with my purchase but I paid to have it delivered to my home, and obviously the courier did not bother to come, and left everything at a relay.
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C
Rating: 1 out of 5
On a Babolat shoe, the stickers on the sides came off after two uses. Not cool.
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D
Rating: 1 out of 5
Never again
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E
Rating: 1 out of 5
Short missing
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S
Rating: 3 out of 5
Nothing to say about the purchase, everything is okay, this is even my second order. However, the delivery is a hassle!!!!
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S
Rating: 4 out of 5
Ordered and received quickly
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G
Rating: 3 out of 5
The pair of shoes has already torn after a week of use.
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