Customer reviews of Protennis

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 3 182 published reviews
5 2 724 86% 4 161 5% 3 68 2% 2 60 2% 1 169 5%

Summary of reviews

Protennis consistently delivers fast shipping and reliable delivery times, with many reviews noting items arrive quickly and in good condition, often matching descriptions and sizes. The store also highlights strong customer service and support, described as responsive, business-oriented, and helpful in processing orders, returns, and inquiries. Customers frequently commend the purchasing experience itself, including smooth ordering, clear communication, safe packaging, and efficient refunds when needed. Overall, the store's practical efficiency, accurate product fulfillment, and supportive staff emerge as clear strengths.

Reviews 1, 4 and 5 stars

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R
Romain R.
Rating: 1 out of 5
following a purchase from 30/12/2025
Delivery time of 10 days is way too long for competitive use
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B
Bruno G.
Rating: 5 out of 5
following a purchase from 29/12/2025
Product as described and well packaged. Shipped on Tuesday 30/12 in the morning and received on Monday 05/12 at the relay point, 4 days excluding the 01 of the year, I thought it would be faster.
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Catherine C.
Rating: 5 out of 5
following a purchase from 30/12/2025
Online gift card, simple and personalized
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Paul K.
Rating: 5 out of 5
following a purchase from 30/12/2025
Perfect
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Laurent P.
Rating: 1 out of 5
following a purchase from 29/12/2025
The shorts received did not match the description, I returned them and I am waiting for the refund
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Pierre-André L.
Rating: 5 out of 5
following a purchase from 28/12/2025
Perfect...
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C
Caroline P.
Rating: 5 out of 5
following a purchase from 27/12/2025
Fast, very good value for money
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C
Christian T.
Rating: 5 out of 5
following a purchase from 28/12/2025
Very good
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Gaylord B.
Rating: 5 out of 5
following a purchase from 27/12/2025
Very nice promotion that I was able to take advantage of and express delivery. Nothing to complain about, I will not hesitate to renew the experience if a good promotion interests me.
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F
Francois H.
Rating: 5 out of 5
following a purchase from 26/12/2025
Perfect and fast delivery as usual.
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M
Marc L.
Rating: 5 out of 5
following a purchase from 27/12/2025
Order delivered within the announced deadlines. Nothing to report.
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F
Fabio S.
Rating: 5 out of 5
following a purchase from 25/12/2025
Great and fast. I recommend it.
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C
Chris B.
Rating: 4 out of 5
following a purchase from 06/12/2025
At first, no communication about the delivery delay. But once contacted, the customer service was responsive, merchandise arrived quickly and in good condition. Second order without any real issues. Just need to improve customer communication, so that it is anticipated and not forced.
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Philippe S.
Rating: 5 out of 5
following a purchase from 26/12/2025
Very satisfactory
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F
Francis M.
Rating: 4 out of 5
following a purchase from 26/12/2025
Perfect, the site took my comments into account.
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Quentin S.
Rating: 5 out of 5
following a purchase from 25/12/2025
no problem fast delivery
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Anouar S.
Rating: 5 out of 5
following a purchase from 25/12/2025
As per purchase, quick reception
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C
Christophe S.
Rating: 5 out of 5
following a purchase from 25/12/2025
Fast and competitive prices
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Stanley V.
Rating: 5 out of 5
following a purchase from 24/12/2025
Fast and efficient!
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Maurizio O.
Rating: 5 out of 5
following a purchase from 24/12/2025
Excellent experience. Delivery times slightly longer than expected but I had ordered during the Christmas holidays so I would say it's quite normal. Definitely competitive prices. I will continue to shop on this site.
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E
Edouard G.
Rating: 5 out of 5
following a purchase from 24/12/2025
Professional and responsive
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Laurent F.
Rating: 5 out of 5
following a purchase from 24/12/2025
Great team! Always available, quick, efficient, friendly!
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Herve M.
Rating: 5 out of 5
following a purchase from 24/12/2025
Delivery in line with expectations
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C
Carmen María M.
Rating: 1 out of 5
following a purchase from 23/12/2025
Very bad service. They do not meet the delivery in 24/48 hours, it's false. Ten days waiting for delivery still.
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D
Didier P.
Rating: 5 out of 5
following a purchase from 23/12/2025
Order respected within a short time, 2 days, and delivery to the house perfect, nothing to say about the seriousness of the Protennis company...
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C
Cyril L.
Rating: 5 out of 5
following a purchase from 23/12/2025
Perfect
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E
Enzo L.
Rating: 1 out of 5
following a purchase from 18/12/2025
Delivery time too long
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Nicolas M.
Rating: 5 out of 5
following a purchase from 21/12/2025
Fast shipping and very good price, thank you
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Jennifer P.
Rating: 1 out of 5
following a purchase from 16/12/2025
Order placed on December 16 and received after the Christmas holidays. I would have liked a commercial gesture or a discount for a future order.
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P
Pablo M.
Rating: 5 out of 5
following a purchase from 23/12/2025
Speed in delivery
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S
Steffen S.
Rating: 5 out of 5
following a purchase from 18/12/2025
Everything perfect
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F
Frederic M.
Rating: 5 out of 5
following a purchase from 15/12/2025
Good
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Jean-Francois K.
Rating: 5 out of 5
following a purchase from 21/12/2025
great site
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M
Manuel D.
Rating: 5 out of 5
following a purchase from 22/12/2025
Everything is correct, easy and fast.
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Anne-Paule B.
Rating: 5 out of 5
following a purchase from 20/12/2025
Very fast shipping
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A
Anais L.
Rating: 1 out of 5
following a purchase from 21/12/2025
I ordered a pair of shorts and a t-shirt but I did not receive the shorts. I made a complaint about my order, I am waiting for a response.
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J
Jean D.
Rating: 4 out of 5
following a purchase from 21/12/2025
All ok
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F
Fabien L.
Rating: 5 out of 5
following a purchase from 20/12/2025
Everything went perfectly from the order to its reception
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V
Valérie J.
Rating: 5 out of 5
following a purchase from 20/12/2025
Very good
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T
Thomas K.
Rating: 5 out of 5
following a purchase from 18/12/2025
Very fast delivery, good price. Anytime again
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