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A
Rating: 5 out of 5
Perfect!
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Customer reviews of Protennis
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 3 182 published reviews
Summary of reviews
Protennis consistently delivers fast shipping and reliable delivery times, with many reviews noting items arrive quickly and in good condition, often matching descriptions and sizes. The store also highlights strong customer service and support, described as responsive, business-oriented, and helpful in processing orders, returns, and inquiries. Customers frequently commend the purchasing experience itself, including smooth ordering, clear communication, safe packaging, and efficient refunds when needed. Overall, the store's practical efficiency, accurate product fulfillment, and supportive staff emerge as clear strengths.
Reviews 1, 4 and 5 stars
Reset filtersL
Rating: 5 out of 5
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F
Rating: 5 out of 5
In line with my expectations Best regards
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C
Rating: 1 out of 5
I do not understand how one can confuse the product. Size, color is possible, but the product mentioned on the invoice provided, I do not believe it. I think they wanted to pass off a product of much lower quality hoping it would go unnoticed.
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S
Rating: 5 out of 5
Fast delivery, package in good condition, product as described
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L
Rating: 5 out of 5
Everything is great!!
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A
Rating: 5 out of 5
Meets expectations
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T
Rating: 5 out of 5
But it's a shame that the shipping is in eco mode. At 40€... I still haven't received my package!
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U
Rating: 5 out of 5
Everything is great!
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J
Rating: 1 out of 5
Unfortunately no free return
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M
Rating: 5 out of 5
Great!
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F
Rating: 5 out of 5
Very good and fast Perfect
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C
Rating: 5 out of 5
Everything perfect
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C
Rating: 5 out of 5
Perfect
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M
Rating: 5 out of 5
Top notch
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G
Rating: 5 out of 5
very good value for money as usual.
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N
Rating: 5 out of 5
Good product and super fast at home.
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S
Rating: 5 out of 5
Great
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P
Rating: 5 out of 5
Hello, I am always satisfied with my orders on the Protennis site. Moreover, the Protennis team is very responsive in sending the ordered items. Well done
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J
Rating: 5 out of 5
Yes, despite the delivery address error, customer service responded efficiently to locate my package.
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A
Rating: 5 out of 5
Order conforming and shipped quickly. Tennis shoes matching the description and no surprises regarding size!
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L
Rating: 5 out of 5
Everything went very well. Perfect
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C
Rating: 5 out of 5
Very good products. To recommend.
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K
Rating: 5 out of 5
Everything is top!
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A
Rating: 5 out of 5
perfect
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C
Rating: 5 out of 5
Perfect, thank you very much.
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A
Rating: 5 out of 5
Very fast delivery, great service!!
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P
Rating: 5 out of 5
Perfect and with offer!
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M
Rating: 5 out of 5
Perfect store
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L
Rating: 5 out of 5
everything great
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A
Rating: 5 out of 5
Received conforming and very short delay
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J
Rating: 5 out of 5
Delivery conforms and very fast
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P
Rating: 5 out of 5
Received quickly, conforms to my order and satisfied with the items
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C
Rating: 1 out of 5
My package was dropped off by DPD in a different location than the one I had chosen. Then it was taken over by Chronopost who did not re-deliver it since they do not know where it is. I went to the sorting center to pick it up. I called and sent many messages, including to Protennis. All the responses are the same: it's not our fault. When will I be refunded?
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A
Rating: 5 out of 5
Product conforms to the description and very fast delivery
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B
Rating: 5 out of 5
Thank you
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C
Rating: 1 out of 5
As of today, I still have not received my order! While you mention that delivery is made within 24 to 48 hours! It has been more than 15 days that I have been waiting for it!
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C
Rating: 4 out of 5
the sneakers arrived very quickly but the problem is the return (shoes too tight) there is no return label even if we have to pay for the return participation it would be simpler. the refund processed quickly
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A
Rating: 5 out of 5
Impeccable!
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C
Rating: 5 out of 5
Great
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