Protennis consistently delivers fast shipping and reliable delivery times, with many reviews noting items arrive quickly and in good condition, often matching descriptions and sizes. The store also highlights strong customer service and support, described as responsive, business-oriented, and helpful in processing orders, returns, and inquiries. Customers frequently commend the purchasing experience itself, including smooth ordering, clear communication, safe packaging, and efficient refunds when needed. Overall, the store's practical efficiency, accurate product fulfillment, and supportive staff emerge as clear strengths.
attractive price and fast delivery, top of the range
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Marc M.
Rating: 1 out of 5
following a purchase from 19/11/2023
Still haven't received the parcel. Catastrophic experience
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Response from Protennis
Hello, we're very sorry to hear about the problem you've had with your parcel. We managed to send you your parcel the day after you placed your order, but unfortunately it was lost by the carrier. We sent it back to you once it had been returned to us. Once again, we would like to apologize for this problem, which was beyond our control, and we hope to see you again on our website. Sincerely yours, the ProTennis team
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Fabien F.
Rating: 5 out of 5
following a purchase from 21/11/2023
Excellent service speed and efficiency super fast shipping excellent telephone reception thank you I recommend
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Vincent C.
Rating: 5 out of 5
following a purchase from 20/11/2023
Perfect
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Cedric V.
Rating: 5 out of 5
following a purchase from 19/11/2023
Very satisfied
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Remi L.
Rating: 4 out of 5
following a purchase from 15/11/2023
Product conforms and arrived well but in 5 working days instead of the 2-3 announced.
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Richard P.
Rating: 5 out of 5
following a purchase from 20/11/2023
Fold received quickly and in good condition.
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Nawel T.
Rating: 5 out of 5
following a purchase from 15/11/2023
Very good, just the reception time was a bit long.
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Philippe J.
Rating: 5 out of 5
following a purchase from 15/11/2023
Good after-sales service
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Jérôme C.
Rating: 5 out of 5
following a purchase from 21/11/2023
Fast delivery, as requested. Perfect thanks
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Guillaume C.
Rating: 5 out of 5
following a purchase from 20/11/2023
super service, thank you
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Arayik V.
Rating: 5 out of 5
following a purchase from 16/11/2023
Very good, Excellent
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Manuel C.
Rating: 1 out of 5
following a purchase from 16/11/2023
no parcel received
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Response from Protennis
Hello Manuel, we are surprised by your review dated 01/12/2023 as your parcel was indicated as delivered on 30/11/2023 at a relay point. If you would like to discuss this, please do not hesitate to contact us by e-mail. Sincerely yours, the Protennis team.
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Pascale R.
Rating: 5 out of 5
following a purchase from 12/11/2023
Very good
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Mario K.
Rating: 5 out of 5
following a purchase from 16/11/2023
highly recommended
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Jean-Louis B.
Rating: 5 out of 5
following a purchase from 12/11/2023
Very satisfied with my purchase thank you
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Jean-Raymond R.
Rating: 5 out of 5
following a purchase from 17/11/2023
Very satisfied
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Werner S.
Rating: 5 out of 5
following a purchase from 20/11/2023
Hat doch alles prima geklappt. Demnächst also wieder.
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Franck L.
Rating: 5 out of 5
following a purchase from 20/11/2023
Nothing to add, it was perfect 👍delivery in 24 hours!!!!
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Thierry L.
Rating: 5 out of 5
following a purchase from 19/11/2023
Great service. I had to make an exchange and everything went very smoothly.
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Gaelle B.
Rating: 5 out of 5
following a purchase from 19/11/2023
Super
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Stephane V.
Rating: 5 out of 5
following a purchase from 18/11/2023
Order corresponds to my expectations
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Christophe S.
Rating: 5 out of 5
following a purchase from 19/11/2023
Extremely fast delivery and product conforms, thanks again.
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Marc K.
Rating: 5 out of 5
following a purchase from 18/11/2023
Super nothing to say
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Robert K.
Rating: 5 out of 5
following a purchase from 18/11/2023
Very pleased with my order, super fast delivery! 3 days to ship to Berlin!
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Jean-Francois L.
Rating: 5 out of 5
following a purchase from 17/11/2023
very good. fast delivery. i am completely satisfied with my tennis shoes and balls.
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Céline F.
Rating: 5 out of 5
following a purchase from 18/11/2023
I (quickly) found a complete outfit. The technical products are top-quality and delighted their recipient!
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Francois L.
Rating: 5 out of 5
following a purchase from 18/11/2023
Low price , Received very quickly
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Escudeiro A.
Rating: 5 out of 5
following a purchase from 17/11/2023
VERY GOOD BUY
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Ingrid R.
Rating: 5 out of 5
following a purchase from 15/11/2023
Fast!
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Laurent G.
Rating: 4 out of 5
following a purchase from 16/11/2023
Nickel
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Fabrice P.
Rating: 5 out of 5
following a purchase from 16/11/2023
Very good quality products and very fast order processing. Thank you
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Sylvie G.
Rating: 5 out of 5
following a purchase from 16/11/2023
Smooth, fast
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Bertrand B.
Rating: 5 out of 5
following a purchase from 16/11/2023
short
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Laurent G.
Rating: 5 out of 5
following a purchase from 16/11/2023
Product paid for at a very profitable price, correct delivery time, nothing to complain about, I wouldn't hesitate to come back to this Protennis.
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Alain G.
Rating: 5 out of 5
following a purchase from 16/11/2023
Speed of my order
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Romuald A.
Rating: 1 out of 5
following a purchase from 13/11/2023
Damaged parcel (broken box), I hope the rope will not be weakened. Not respectful at all. Disappointing.
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Response from Protennis
Hello Romuald, thank you for your feedback. We are sorry that your package arrived damaged, we do everything possible to ensure that our products are delivered in perfect condition but unfortunately sometimes with transport these can suffer shocks beyond our control. We hope that the rope is not damaged and apologize for the inconvenience. Sincerely, The Protennis team.
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