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J
Rating: 5 out of 5
very satisfied
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Customer reviews of Protennis
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 3 182 published reviews
Summary of reviews
Protennis consistently delivers fast shipping and reliable delivery times, with many reviews noting items arrive quickly and in good condition, often matching descriptions and sizes. The store also highlights strong customer service and support, described as responsive, business-oriented, and helpful in processing orders, returns, and inquiries. Customers frequently commend the purchasing experience itself, including smooth ordering, clear communication, safe packaging, and efficient refunds when needed. Overall, the store's practical efficiency, accurate product fulfillment, and supportive staff emerge as clear strengths.
Reviews 1 and 5 stars
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Rating: 5 out of 5
Great
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O
Rating: 5 out of 5
Product on hold to what I was expecting
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P
Rating: 5 out of 5
Very professional, sharp price, delivered quickly.
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S
Rating: 5 out of 5
Impeccable dialogue for my order.
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J
Rating: 5 out of 5
Perfect
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S
Rating: 5 out of 5
everything perfect. nothing to add
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V
Rating: 5 out of 5
All good
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J
Rating: 5 out of 5
Everything perfect
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J
Rating: 5 out of 5
Nothing to complain about, everything went well
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C
Rating: 5 out of 5
Fast and efficient delivery
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L
Rating: 5 out of 5
Great service and great price
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C
Rating: 5 out of 5
Perfect
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F
Rating: 5 out of 5
Perfect and very fast delivery
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M
Rating: 5 out of 5
Very good
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I
Rating: 5 out of 5
Large selection of quality items at competitive prices
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M
Rating: 5 out of 5
Fisble
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G
Rating: 5 out of 5
very happy, good products good customer service
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T
Rating: 5 out of 5
Very good
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M
Rating: 5 out of 5
Great service
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S
Rating: 5 out of 5
Very fast delivery, convenient prices, everything is fine
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I
Rating: 5 out of 5
top of the top
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C
Rating: 5 out of 5
Perfect and a good deal!
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A
Rating: 1 out of 5
Order placed on 23/4, normally delivery within 48 hours. Today 4/6 still nothing received. Supposedly delivered in a package box but no delivery confirmation from the carrier and the status is still on pending delivery. They were going to issue a refund when the package was back with them but still nothing seen.
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V
Rating: 5 out of 5
the merchandise arrived quickly intact. the price was also very competitive.
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L
Rating: 5 out of 5
Great
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C
Rating: 5 out of 5
Fast shipping, careful and compliant. I recommend.
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D
Rating: 5 out of 5
Fast shipping and order as expected.
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D
Rating: 5 out of 5
Dear delay in reception but overall excellent service.
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F
Rating: 1 out of 5
I ordered a racket that seemed to be of good quality, but at the first hit I knew it wasn't for me and your site does not accept returns even though it still has everything except the plastic around the handle... I find that quite scandalous as everywhere else we can try and we have a right of withdrawal. I will not order from you again as it is not possible to try the equipment and return it even after two hits.
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B
Rating: 5 out of 5
Nothing to complain about the order and delivery. However, for two frames ordered at the same time, the difference in specifications is huge (6g in weight, 0.5cm in balance, and 15kg/cm2 in inertia). I know it's not your fault and it's due to production quality, but for a specialized store, you could at least try to find 2 frames that are closer before delivery. Best wishes.
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G
Rating: 5 out of 5
very good except for the carrier with whom protennis works, the company gls which is a real disaster
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Y
Rating: 5 out of 5
everything is fine
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T
Rating: 5 out of 5
in accordance with what I ordered. delivered within the indicated timeframe
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S
Rating: 5 out of 5
Product arrived with slight delay but excellent price and intact product
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F
Rating: 5 out of 5
Fast shipping, perfect shoes
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A
Rating: 1 out of 5
Unfortunately, the product was not clearly described. An important addition was missing in the description, which was crucial for the shoe. Nevertheless, Protennis insists that I have to bear the return shipping costs for this. Really a shame.
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L
Rating: 5 out of 5
All good, correct product, delivery time also correct, about 4 days
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R
Rating: 1 out of 5
I ordered a pair of black Wilson tennis shoes and received them in white. I returned them with the return slip. I am waiting for them to send me the correct ones. I find the site not great.
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J
Rating: 5 out of 5
Nothing to say
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