Customer reviews of Protennis

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 3 015 published reviews
5 2 581 86% 4 155 5% 3 68 2% 2 56 2% 1 155 5%

Summary of reviews

The online store Protennis excels in providing fast delivery, with many customers noting that items arrive as described and within the promised timeframes, often exceeding expectations. The competitive pricing is frequently highlighted, making it an appealing choice for shoppers looking for value. Product quality also receives commendations, with customers expressing satisfaction with their purchases, particularly mentioning the shoes and rackets as meeting their specifications.

Reviews 1 and 5 stars

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F
Francoise G.
Rating: 5 out of 5
following a purchase from 16/12/2024
Received the day after ordering!
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C
Céline D.
Rating: 5 out of 5
following a purchase from 15/12/2024
super fast and unbeatable price
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Yariv C.
Rating: 5 out of 5
following a purchase from 16/12/2024
All went well
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L
Loïc P.
Rating: 5 out of 5
following a purchase from 16/12/2024
Great delivery time and the product was well protected so arrived in perfect condition.
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M
Marion A.
Rating: 5 out of 5
following a purchase from 16/12/2024
Very good
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C
Cécile V.
Rating: 1 out of 5
following a purchase from 14/12/2024
Package promised for Christmas, it's December 26, I have no news despite 3 broken delivery promises from UPS.
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Response from Protennis
Hello Cécile,

Thank you for taking the time to share your experience. We are sincerely sorry to hear that your package did not arrive as expected. We understand your frustrations regarding the delivery delays and assure you that we are doing everything we can to ensure that everything goes smoothly in the future.

Best regards,
The Protennis team
E
Emilie L.
Rating: 5 out of 5
following a purchase from 13/12/2024
Great! Very happy with my purchase for this Christmas gift.
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Nadège R.
Rating: 5 out of 5
following a purchase from 15/12/2024
Perfect
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Y
YVES T.
Rating: 5 out of 5
following a purchase from 14/12/2024
Very good.
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F
FRANCK S.
Rating: 5 out of 5
following a purchase from 15/12/2024
Perfect.
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S
serge D.
Rating: 5 out of 5
following a purchase from 14/12/2024
Order conforms and deadlines assured
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F
Florence L.
Rating: 5 out of 5
following a purchase from 09/12/2024
The bag is beautiful and classy
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E
Elena S.
Rating: 5 out of 5
following a purchase from 13/12/2024
excellent product
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L
lydia D.
Rating: 5 out of 5
following a purchase from 11/12/2024
I have always appreciated the answer to my question. I will recommend this site.
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S
Simone M.
Rating: 1 out of 5
following a purchase from 11/12/2024
Negative the package was not delivered bad
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C
Catherine H.
Rating: 5 out of 5
following a purchase from 13/12/2024
Efficient service and perfect product received.
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A
ANA T.
Rating: 5 out of 5
following a purchase from 14/12/2024
Perfect
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A
Apolline S.
Rating: 1 out of 5
following a purchase from 05/11/2024
To flee! order supposed to be dispatched under 24h, was sent with + of one month of delay! the customer service does not even answer the messages!
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Response from Protennis
Hello Apolline,

Thank you for your feedback, and we are sincerely sorry to hear about your disappointing experience. The situation you describe does not meet our quality standards. We are doing our best to improve our service and we are committed to addressing any requests you may have.

Best regards,
The Protennis team
F
Florence L.
Rating: 5 out of 5
following a purchase from 12/12/2024
Fast delivery
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M
Marcello C.
Rating: 5 out of 5
following a purchase from 11/12/2024
reliable
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P
Patrick D.
Rating: 1 out of 5
following a purchase from 05/12/2024
Racket was not strung as specified
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S
Sophie L.
Rating: 5 out of 5
following a purchase from 11/12/2024
Fast service Efficient after-sales service
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O
Olivier G.
Rating: 5 out of 5
following a purchase from 02/12/2024
Yes really very good, a little difficult to reach when there is a problem.but on the other hand very responsive and listening to the customer to best solve the problem thank you again.tradesman in the rules of art
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C
Christophe G.
Rating: 5 out of 5
following a purchase from 11/12/2024
The order went well, arrived safely...maybe a little more attention to detail on the stringing, but nothing serious.
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T
thibault V.
Rating: 5 out of 5
following a purchase from 04/12/2024
Fast and impeccable DELIVERY, top order communications! I recommend it!
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V
Veronique L.
Rating: 5 out of 5
following a purchase from 08/12/2024
Satisfied with my order and delivery
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L
Laura G.
Rating: 5 out of 5
following a purchase from 10/12/2024
Outstanding
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D
Dolorès B.
Rating: 5 out of 5
following a purchase from 05/12/2024
As ordered. Well packaged Fast delivery
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PHILIPPE Z.
Rating: 5 out of 5
following a purchase from 10/12/2024
PRODUCT AND DELIVERY CONFORM TO ORDER I AM D0NC SATISFIED THANK YOU
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P
Patrick D.
Rating: 5 out of 5
following a purchase from 02/12/2024
Thank you protennis my 2nd order with them and I am again satisfied.
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R
Rémi Q.
Rating: 5 out of 5
following a purchase from 06/12/2024
Ok
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T
Thomas A.
Rating: 5 out of 5
following a purchase from 09/12/2024
Very good
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P
Philippe G.
Rating: 5 out of 5
following a purchase from 08/12/2024
Ras
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A
Ammar B.
Rating: 5 out of 5
following a purchase from 03/12/2024
Very good just a little late for delivery
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S
Serge I.
Rating: 5 out of 5
following a purchase from 06/12/2024
Good prices and fast delivery. I enjoy ordering from protennis
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B
BOUBKER L.
Rating: 5 out of 5
following a purchase from 06/12/2024
Super
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I
Irène B.
Rating: 5 out of 5
following a purchase from 08/12/2024
I received my order, but it was difficult to collect it because the Ups partner store didn't have fixed delivery times. I had to make at least 6 return trips every day.
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V
Victoria A.
Rating: 5 out of 5
following a purchase from 04/12/2024
Fast delivery and well packed parcel. I am very satisfied.
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G
Gabriele B.
Rating: 5 out of 5
following a purchase from 06/12/2024
Everything went well, I am very satisfied
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H
HERVE H.
Rating: 5 out of 5
following a purchase from 08/12/2024
fast, accurate delivery
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