Customer reviews of Protennis

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 3 182 published reviews
5 2 724 86% 4 161 5% 3 68 2% 2 60 2% 1 169 5%

Summary of reviews

Protennis consistently delivers fast shipping and reliable delivery times, with many reviews noting items arrive quickly and in good condition, often matching descriptions and sizes. The store also highlights strong customer service and support, described as responsive, business-oriented, and helpful in processing orders, returns, and inquiries. Customers frequently commend the purchasing experience itself, including smooth ordering, clear communication, safe packaging, and efficient refunds when needed. Overall, the store's practical efficiency, accurate product fulfillment, and supportive staff emerge as clear strengths.

Reviews 2, 3 and 5 stars

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D
Didier V.
Rating: 5 out of 5
following a purchase from 07/10/2024
Perfect! Delivery, packaging...
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E
Edouard C.
Rating: 5 out of 5
following a purchase from 06/10/2024
Impeccable, fast service, as always. As a loyal customer, I've already had to call on the after-sales service: everything is perfect. I'm very satisfied.
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D
Damien B.
Rating: 5 out of 5
following a purchase from 06/10/2024
Perfect
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Gustavo C.
Rating: 5 out of 5
following a purchase from 30/09/2024
Great products, quality and at the best prices.
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M
Michel R.
Rating: 5 out of 5
following a purchase from 06/10/2024
Perfect: delivery on the agreed day and time.
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B
Benoit D.
Rating: 5 out of 5
following a purchase from 25/09/2024
perfect!
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T
Toni G.
Rating: 5 out of 5
following a purchase from 04/10/2024
I have always been satisfied with my purchases from you at Protennis, and with my saleswoman on the phone to be able to make the payment and transport, see you soon, Mr GUASTO Toni
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P
Pierre M.
Rating: 5 out of 5
following a purchase from 02/10/2024
Very good
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Salvatore A.
Rating: 5 out of 5
following a purchase from 04/10/2024
Arrived on time, clear price and clear product information
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Freddy R.
Rating: 5 out of 5
following a purchase from 01/10/2024
Very good, just a pity that you have to pay shipping on a large purchase.
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Jacqueline L.
Rating: 5 out of 5
following a purchase from 03/10/2024
CLEAR
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María José G.
Rating: 5 out of 5
following a purchase from 03/10/2024
The order arrived correctly and on time. Thank you
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Daniel B.
Rating: 5 out of 5
following a purchase from 03/10/2024
Fast delivery
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Philippe R.
Rating: 5 out of 5
following a purchase from 30/09/2024
Perfect order management, information, tracking and product correspondence. I'll order again :).
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Olivier F.
Rating: 5 out of 5
following a purchase from 27/09/2024
Great service and great price!
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M
Mehdi D.
Rating: 5 out of 5
following a purchase from 25/09/2024
Always top service!
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Laurent C.
Rating: 5 out of 5
following a purchase from 01/10/2024
User-friendly, reliable site
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C
Christophe L.
Rating: 5 out of 5
following a purchase from 01/10/2024
Quick and easy
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G
Guy B.
Rating: 5 out of 5
following a purchase from 28/09/2024
Nothing in particular to report, delivery respected.
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J
Jean T.
Rating: 5 out of 5
following a purchase from 30/09/2024
Super
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M
Matthieu C.
Rating: 5 out of 5
following a purchase from 30/09/2024
Very good, fast delivery and quality product
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Jean Claude B.
Rating: 5 out of 5
following a purchase from 01/10/2024
Very surprised by the speed of delivery of my order. Bravo
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Claude R.
Rating: 5 out of 5
following a purchase from 29/09/2024
Delivery via UPS correct.
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D
Domingo G.
Rating: 5 out of 5
following a purchase from 28/09/2024
It was my first order and I am very happy with the speed of delivery, I will buy here again.
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D
Donatienne M.
Rating: 5 out of 5
following a purchase from 27/09/2024
.
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Anthony N.
Rating: 5 out of 5
following a purchase from 29/09/2024
Great! Fast shipment and compliant item
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M
Mathieu C.
Rating: 5 out of 5
following a purchase from 27/09/2024
Very professional fast and trouble-free delivery
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G
Gérard D.
Rating: 5 out of 5
following a purchase from 28/09/2024
👍
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M
Mauro G.
Rating: 5 out of 5
following a purchase from 29/09/2024
Fast and reliable.Products conform to descriptions
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A
Alberto R.
Rating: 5 out of 5
following a purchase from 19/09/2024
ALL GOOD
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M
Miguel V.
Rating: 5 out of 5
following a purchase from 19/09/2024
Corresponds perfectly to my needs!
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R
Romuald G.
Rating: 5 out of 5
following a purchase from 27/09/2024
Deadlines, prices and availability always adapted to protennis
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Nathan C.
Rating: 5 out of 5
following a purchase from 24/09/2024
neat package, received on time. second time I've ordered my racket here. Never disappointed.
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B
Bernard Q.
Rating: 5 out of 5
following a purchase from 26/09/2024
No complaints
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Jose Antonio P.
Rating: 3 out of 5
following a purchase from 24/09/2024
The purchase, the shipping, the time, ... good. It does not seem normal to me that a racquet of these characteristics arrives without a cover, but it happens with other web then it will have to be like that. But I complain that the information should be improved because the racquet arrived without strings when it was not indicated.
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Response from Protennis
Hello, Thank you for taking the time to leave us a review that will help us to improve day by day. Nowadays, brands no longer manufacture protective covers, all racquets arrive in bubble wrap and unstrung or originally strung with factory strings. That is why we offer a selection of multi-brand strings. We hope to see you soon on our website. We wish you a very good day, Sincerely, The ProTennis Team
S
Silvia V.
Rating: 5 out of 5
following a purchase from 18/09/2024
Order arrived quickly and beautiful
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Laurent R.
Rating: 5 out of 5
following a purchase from 25/09/2024
Nickel. Top product. Quick turnaround.
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Adam N.
Rating: 5 out of 5
following a purchase from 25/09/2024
IMPECCABLE CONDITION
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Mathieu V.
Rating: 5 out of 5
following a purchase from 25/09/2024
Perfect
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C
Christophe F.
Rating: 5 out of 5
following a purchase from 16/09/2024
Competitive price. Quality product. Delivery a little late.
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