Customer reviews of Protennis

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 3 182 published reviews
5 2 724 86% 4 161 5% 3 68 2% 2 60 2% 1 169 5%

Summary of reviews

Protennis consistently delivers fast shipping and reliable delivery times, with many reviews noting items arrive quickly and in good condition, often matching descriptions and sizes. The store also highlights strong customer service and support, described as responsive, business-oriented, and helpful in processing orders, returns, and inquiries. Customers frequently commend the purchasing experience itself, including smooth ordering, clear communication, safe packaging, and efficient refunds when needed. Overall, the store's practical efficiency, accurate product fulfillment, and supportive staff emerge as clear strengths.

Reviews 3, 4 and 5 stars

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Abdelhak B.
Rating: 4 out of 5
following a purchase from 12/12/2024
Very good
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Sébastien N.
Rating: 5 out of 5
following a purchase from 14/12/2024
Perfect
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Francoise G.
Rating: 5 out of 5
following a purchase from 16/12/2024
Received the day after ordering!
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Nicolas B.
Rating: 4 out of 5
following a purchase from 16/12/2024
Very good price and quick stringing of the rackets despite the holiday season. I did, however, take off one star because I had asked for 2 different strings and the deposit went through the roof!!!! But Pro Tennis customer service was responsive and I recommend this site.
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Céline D.
Rating: 5 out of 5
following a purchase from 15/12/2024
super fast and unbeatable price
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Yariv C.
Rating: 5 out of 5
following a purchase from 16/12/2024
All went well
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Loïc P.
Rating: 5 out of 5
following a purchase from 16/12/2024
Great delivery time and the product was well protected so arrived in perfect condition.
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Marion A.
Rating: 5 out of 5
following a purchase from 16/12/2024
Very good
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Marco R.
Rating: 4 out of 5
following a purchase from 15/12/2024
Great product at a good price! Delivery as directed
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Jean Pierre C.
Rating: 3 out of 5
following a purchase from 15/12/2024
Order, delivery, in all respects compliant.
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Emilie L.
Rating: 5 out of 5
following a purchase from 13/12/2024
Great! Very happy with my purchase for this Christmas gift.
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Nadège R.
Rating: 5 out of 5
following a purchase from 15/12/2024
Perfect
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Yves T.
Rating: 5 out of 5
following a purchase from 14/12/2024
Very good.
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Franck S.
Rating: 5 out of 5
following a purchase from 15/12/2024
Perfect.
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Serge D.
Rating: 5 out of 5
following a purchase from 14/12/2024
Order conforms and deadlines assured
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Loredana F.
Rating: 3 out of 5
following a purchase from 12/12/2024
Poor return procedure
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Florence L.
Rating: 5 out of 5
following a purchase from 09/12/2024
The bag is beautiful and classy
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Mickael D.
Rating: 3 out of 5
following a purchase from 13/12/2024
The order went very well, processing and shipping were fast. However, the volume of the parcel is not taken into account when choosing a delivery point. As a result, I had to validate my order in an unsuitable locker, and the delivery company, without asking me beforehand, dropped my parcel off with a private individual working for them in another town. What's more, I received contradictory information concerning the whereabouts of my parcel. I therefore lost a lot of time (one day) to get the parcel. A mixed experience, then, and very little communication from the seller. I may repeat the experience, but I will refuse delivery by UPS!
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Elena S.
Rating: 5 out of 5
following a purchase from 13/12/2024
excellent product
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Lydia D.
Rating: 5 out of 5
following a purchase from 11/12/2024
I have always appreciated the answer to my question. I will recommend this site.
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Jean-Marc B.
Rating: 4 out of 5
following a purchase from 14/12/2024
Good products but not so good delivery by ups with multiple postponements and change of relay point.
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David M.
Rating: 4 out of 5
following a purchase from 06/12/2024
The delivery took too long compared to what is advertised.
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Michel G.
Rating: 4 out of 5
following a purchase from 09/12/2024
Purchase with no problem Top delivery I recommend
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Catherine H.
Rating: 5 out of 5
following a purchase from 13/12/2024
Efficient service and perfect product received.
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Ana T.
Rating: 5 out of 5
following a purchase from 14/12/2024
Perfect
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Florence L.
Rating: 5 out of 5
following a purchase from 12/12/2024
Fast delivery
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Marcello C.
Rating: 5 out of 5
following a purchase from 11/12/2024
reliable
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Grégory D.
Rating: 4 out of 5
following a purchase from 10/12/2024
The goods are in order. Delivery was a little late.
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Sophie L.
Rating: 5 out of 5
following a purchase from 11/12/2024
Fast service Efficient after-sales service
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Olivier G.
Rating: 5 out of 5
following a purchase from 02/12/2024
Yes really very good, a little difficult to reach when there is a problem.but on the other hand very responsive and listening to the customer to best solve the problem thank you again.tradesman in the rules of art
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Christophe G.
Rating: 5 out of 5
following a purchase from 11/12/2024
The order went well, arrived safely...maybe a little more attention to detail on the stringing, but nothing serious.
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Thibault V.
Rating: 5 out of 5
following a purchase from 04/12/2024
Fast and impeccable DELIVERY, top order communications! I recommend it!
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Veronique L.
Rating: 5 out of 5
following a purchase from 08/12/2024
Satisfied with my order and delivery
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Laura G.
Rating: 5 out of 5
following a purchase from 10/12/2024
Outstanding
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Simone D.
Rating: 4 out of 5
following a purchase from 04/12/2024
complicated parcel tracking!
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Dolorès B.
Rating: 5 out of 5
following a purchase from 05/12/2024
As ordered. Well packaged Fast delivery
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Philippe Z.
Rating: 5 out of 5
following a purchase from 10/12/2024
PRODUCT AND DELIVERY CONFORM TO ORDER I AM D0NC SATISFIED THANK YOU
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Patrick D.
Rating: 5 out of 5
following a purchase from 02/12/2024
Thank you protennis my 2nd order with them and I am again satisfied.
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Rémi Q.
Rating: 5 out of 5
following a purchase from 06/12/2024
Ok
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Thomas A.
Rating: 5 out of 5
following a purchase from 09/12/2024
Very good
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