The online store Protennis excels in providing fast delivery, with many customers noting that items arrive as described and within the promised timeframes, often exceeding expectations. The competitive pricing is frequently highlighted, making it an appealing choice for shoppers looking for value. Product quality also receives commendations, with customers expressing satisfaction with their purchases, particularly mentioning the shoes and rackets as meeting their specifications.
Well received, package ok, everything went well until the moment when the shoes were not the right size and there was no return service. I incurred 10 euros in fees. While many stores offer free or low-cost returns. I cannot financially recommend you and risk returns. Really a shame because otherwise a great store, attentive.
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Émilie D.
Rating: 3 out of 5
following a purchase from 02/08/2025
Delivery deadline not respected without notifying the customer, it's a shame.
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Dietmar E.
Rating: 3 out of 5
following a purchase from 28/07/2025
Processing and delivery were good. However, the customer must bear the return shipping costs.
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Nancy T.
Rating: 3 out of 5
following a purchase from 26/07/2025
Hello, bag too small for 2 rackets: a bit disappointed!!!
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Isacco L.
Rating: 4 out of 5
following a purchase from 23/07/2025
All good
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Stéphane F.
Rating: 4 out of 5
following a purchase from 12/07/2025
Too bad I didn't receive the first email to notify me of the arrival of the package
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Eric M.
Rating: 4 out of 5
following a purchase from 11/07/2025
Very good price. Too bad the delivery is disappointing since I was delivered to a locker other than the one I had chosen.
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Bertrand P.
Rating: 3 out of 5
following a purchase from 09/07/2025
Out of stock, I am still waiting for the refund
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Laurent B.
Rating: 4 out of 5
following a purchase from 27/06/2025
Everything is ok but confusion with the carrier GLS
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Fabio S.
Rating: 4 out of 5
following a purchase from 27/06/2025
If it could improve the information on the status of the shipment and the delivery time
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Cedric B.
Rating: 4 out of 5
following a purchase from 25/06/2025
Perfect
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Daniel S.
Rating: 4 out of 5
following a purchase from 13/06/2025
Ease of online ordering, user-friendly site; small downside, upon receiving the order, the box was not well sealed! But fortunately, all the ordered items were inside.
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Pierre Olivier D.
Rating: 3 out of 5
following a purchase from 05/06/2025
Currently, I still do not have my package in hand. Blocked in a locker, due to a mishandling by the delivery person, GLS.
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BRUNO G.
Rating: 4 out of 5
following a purchase from 29/05/2025
A small delay regarding the shipment was all good
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PAOLO T.
Rating: 4 out of 5
following a purchase from 30/05/2025
Product compliant
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Christelle G.
Rating: 4 out of 5
following a purchase from 25/05/2025
Very good shoes
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Iván V.
Rating: 4 out of 5
following a purchase from 21/05/2025
He arrived 2 days late
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Benjamin M.
Rating: 3 out of 5
following a purchase from 16/05/2025
Very happy. Tennis shoes are great.
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Christophe L.
Rating: 3 out of 5
following a purchase from 12/05/2025
Delivery service not up to the site
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Francesco R.
Rating: 4 out of 5
following a purchase from 12/05/2025
Very good, product matched the description, very good packaging, very fast processing, fast shipping, can recommend
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simona B.
Rating: 4 out of 5
following a purchase from 13/05/2025
.
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Jean E.
Rating: 4 out of 5
following a purchase from 10/05/2025
Everything went perfectly
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Otto H.
Rating: 3 out of 5
following a purchase from 30/04/2025
Package received crushed but racket intact, as mentioned in my email, you should review your packaging to better protect the ordered products.
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Frederic F.
Rating: 4 out of 5
following a purchase from 03/05/2025
Good
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OLIVIER V.
Rating: 3 out of 5
following a purchase from 07/05/2025
Discount on racket OK, stringing not satisfactory
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Pierre-Adrien R.
Rating: 4 out of 5
following a purchase from 06/05/2025
Very good, fast delivery in good condition
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Boris C.
Rating: 4 out of 5
following a purchase from 04/05/2025
Good products, fast delivery
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Damien M.
Rating: 3 out of 5
following a purchase from 19/04/2025
Item as described, it was a pair of Nike shoes but disappointed because I think someone has already worn them at least once... they are not damaged but the soles underneath were dirty as if they had been worn outside...
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Romuald G.
Rating: 4 out of 5
following a purchase from 08/03/2025
A problem with my order because sneakers were unavailable... but after very good advice, here I am with a new pair that is great... I don't regret listening to their advice... The score of 4 comes from the time it took to get my new shoes (3 weeks), it's a shame but I will continue with them because their prices are highly competitive and especially they are very good advisors and very pleasant on the phone
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Philippe R.
Rating: 3 out of 5
following a purchase from 06/04/2025
UPS of total nonsense!! Delivery to a different pickup point than the one mentioned! With a 1-day delay and all communication in English!
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David D.
Rating: 4 out of 5
following a purchase from 27/03/2025
Great
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Yan D.
Rating: 4 out of 5
following a purchase from 06/03/2025
I take away 1 star because 1 item was missing from my order (I was refunded) Otherwise satisfied.
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Jean-marc B.
Rating: 3 out of 5
following a purchase from 05/03/2025
Good evening, products are priced in line with average sellers. However, they are unreachable by phone and there is no response to emails. Be careful if you use a gift card, only the amount you add with a credit card determines your minimum amount to qualify for free shipping. Additionally, you can only use one gift card at a time. I have received no response on this matter.
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CLEMENT M.
Rating: 3 out of 5
following a purchase from 15/01/2025
Thank you for the delivery at the end of my order, but there was a delay of one month compared to the timeframe announced at the time of purchase (48 hours), and I only started to receive information (supplier issue) and ongoing communication after several follow-ups, hence my average rating. However, in the end, the product is in accordance with the order. Thank you.
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Nils P.
Rating: 3 out of 5
following a purchase from 20/02/2025
Return costs are too high, I will not order from you again, because if the product is not suitable, it is not worth sending it back at our expense since there is no possibility to use Mondial Relay or other options...
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Gauthier D.
Rating: 3 out of 5
following a purchase from 15/02/2025
I had to follow up because the order had not been processed. The UPS carrier is a disaster (faulty delivery information and delivery to another pickup point without informing us).
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Jean-Marie P.
Rating: 3 out of 5
following a purchase from 20/02/2025
Racket received in perfect condition and very well packaged. Fast delivery. Unfortunately, the order was not respected regarding the stringing. Stringing ordered in 4 knots with specific tensions and received in 2 knots. The stringing installation put stress on the frame (+7mm in length and -4mm in width. Comparison with the same new racket at the same tension). So regret about the installation, especially when choosing a quality multifilament.
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Patrice B.
Rating: 4 out of 5
following a purchase from 08/02/2025
The item matches the description, except for the color (red) which is much less vibrant than in the photo. And instead of 48/72 hours for delivery, it took 10 days (issues with the supplier, yes maybe, but not cool.
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Yann L.
Rating: 4 out of 5
following a purchase from 17/02/2025
Perfect
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georges H.
Rating: 3 out of 5
following a purchase from 03/02/2025
The delay was longer than expected, but the order arrived, which is the main thing.
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