The online store Protennis excels in providing fast delivery, with many customers noting that items arrive as described and within the promised timeframes, often exceeding expectations. The competitive pricing is frequently highlighted, making it an appealing choice for shoppers looking for value. Product quality also receives commendations, with customers expressing satisfaction with their purchases, particularly mentioning the shoes and rackets as meeting their specifications.
An item is out of stock even though I was able to order it, and I did not receive any message informing me. I only found out when I opened a dispute indicating that I was missing an item and had to send proof!!! When you could have known from the start!
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Patrizia C.
Rating: 4 out of 5
following a purchase from 08/02/2025
Bag arrived as expected
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Guilhem R.
Rating: 4 out of 5
following a purchase from 04/02/2025
CLEAR
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Abel Mario R.
Rating: 4 out of 5
following a purchase from 18/01/2025
Good, but slow in shipping
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philippe B.
Rating: 4 out of 5
following a purchase from 28/01/2025
well my order was delivered quickly
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Peter C.
Rating: 4 out of 5
following a purchase from 22/01/2025
Thank you Protennis, very satisfied with the order. On the other hand, the carrier should be changed, DHL is a pain, the second time they screw me up with the delivery to the relay point, the second time I'm obliged to pick it up 10 km from my home.
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Stephane D.
Rating: 4 out of 5
following a purchase from 22/01/2025
Fast delivery but a small problem with DHL, the delivery address had to be changed and delivery delayed.
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Christophe N.
Rating: 4 out of 5
following a purchase from 22/01/2025
Satisfied
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FRANCESCO C.
Rating: 3 out of 5
following a purchase from 19/01/2025
Negative UPS delivery times and modes.
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Gerard S.
Rating: 4 out of 5
following a purchase from 14/01/2025
Package shipped quickly, but delivery complicated and delayed by UPS. Goods conformed
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Sofia S.
Rating: 4 out of 5
following a purchase from 30/12/2024
We waited a little long for an intermediate status, but when the shipping started, we were also informed via UPS and were then reassured. The delivery was flawless.
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CHRISTIANE C.
Rating: 4 out of 5
following a purchase from 28/12/2024
Goods conformed and received promptly!
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Gianluca G.
Rating: 3 out of 5
following a purchase from 26/12/2024
Very serious company,super fast shipping products as described
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SELMA E.
Rating: 3 out of 5
following a purchase from 20/12/2024
Delivery took too long and was delayed several times.
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MARI B.
Rating: 3 out of 5
following a purchase from 08/12/2024
the delivery took a week and the driver did not deliver to your home but to a relay point
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Christophe R.
Rating: 3 out of 5
following a purchase from 07/12/2024
Satisfied for the price but very disappointed that the stock shown was not real.
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JÉRôME B.
Rating: 4 out of 5
following a purchase from 11/12/2024
Everything went well for the second product. The customer should be informed of the unavailability of the product before payment and not 24 hours after. Thank you very much.
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Arnaud H.
Rating: 4 out of 5
following a purchase from 09/12/2024
CLEAR
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Abdelhak B.
Rating: 4 out of 5
following a purchase from 12/12/2024
Very good
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Nicolas B.
Rating: 4 out of 5
following a purchase from 16/12/2024
Very good price and quick stringing of the rackets despite the holiday season. I did, however, take off one star because I had asked for 2 different strings and the deposit went through the roof!!!! But Pro Tennis customer service was responsive and I recommend this site.
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Marco R.
Rating: 4 out of 5
following a purchase from 15/12/2024
Great product at a good price! Delivery as directed
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Jean Pierre C.
Rating: 3 out of 5
following a purchase from 15/12/2024
Order, delivery, in all respects compliant.
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Loredana F.
Rating: 3 out of 5
following a purchase from 12/12/2024
Poor return procedure
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MICKAEL D.
Rating: 3 out of 5
following a purchase from 13/12/2024
The order went very well, processing and shipping were fast. However, the volume of the parcel is not taken into account when choosing a delivery point. As a result, I had to validate my order in an unsuitable locker, and the delivery company, without asking me beforehand, dropped my parcel off with a private individual working for them in another town. What's more, I received contradictory information concerning the whereabouts of my parcel. I therefore lost a lot of time (one day) to get the parcel. A mixed experience, then, and very little communication from the seller. I may repeat the experience, but I will refuse delivery by UPS!
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Jean-marc B.
Rating: 4 out of 5
following a purchase from 14/12/2024
Good products but not so good delivery by ups with multiple postponements and change of relay point.
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David M.
Rating: 4 out of 5
following a purchase from 06/12/2024
The delivery took too long compared to what is advertised.
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Michel G.
Rating: 4 out of 5
following a purchase from 09/12/2024
Purchase with no problem Top delivery I recommend
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Grégory D.
Rating: 4 out of 5
following a purchase from 10/12/2024
The goods are in order. Delivery was a little late.
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simone D.
Rating: 4 out of 5
following a purchase from 04/12/2024
complicated parcel tracking!
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Christiane D.
Rating: 4 out of 5
following a purchase from 07/12/2024
fast delivery -
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Alain L.
Rating: 4 out of 5
following a purchase from 28/11/2024
A little long at first, but overall good.
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Patrick C.
Rating: 4 out of 5
following a purchase from 05/12/2024
Very satisfied
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Olivier D.
Rating: 4 out of 5
following a purchase from 05/12/2024
good service
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MICHEL C.
Rating: 4 out of 5
following a purchase from 04/12/2024
All right!
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Deborah H.
Rating: 4 out of 5
following a purchase from 28/11/2024
Racket well received despite the delay due to Black Friday. They are contactable if needed, which is reassuring. I take one star off for the choice of delivery person for which it is obligatory ups and if no one was in front of the store it would have left like that even though a sign said to knock for parcels.
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Christophe D.
Rating: 4 out of 5
following a purchase from 02/12/2024
Racket well received, but I tried to contact the store to ask for more information, but I couldn't get it.
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matthieu B.
Rating: 4 out of 5
following a purchase from 13/11/2024
I bought a pair of protennis shoes and the transaction went off without a hitch. A size error on my part was quickly corrected before shipping, and the response to my request was fast and efficient. The only downside was that the item was advertised as available and deliverable in 48 hours, but a supplier problem at the outset delayed shipment by 7 days. I will certainly recommend the site again!
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Helene N.
Rating: 4 out of 5
following a purchase from 20/11/2024
the parcel was not delivered to the chosen relay point ! Otherwise everything is perfect
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DENIS M.
Rating: 4 out of 5
following a purchase from 18/11/2024
Fast delivery, but the package could not be dropped off at the first UPS point. Had to change one.
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ERIC C.
Rating: 4 out of 5
following a purchase from 17/11/2024
CLEAR
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