Customer reviews of Protennis

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 3 010 published reviews
5 2 577 86% 4 155 5% 3 68 2% 2 56 2% 1 154 5%

Summary of reviews

The online store Protennis excels in providing fast delivery, with many customers noting that items arrive as described and within the promised timeframes, often exceeding expectations. The competitive pricing is frequently highlighted, making it an appealing choice for shoppers looking for value. Product quality also receives commendations, with customers expressing satisfaction with their purchases, particularly mentioning the shoes and rackets as meeting their specifications.

Reviews 3 and 4 stars

Reset filters
P
PATRICIA L.
Rating: 4 out of 5
following a purchase from 18/12/2023
Very good site
Translated reviews
C
Corinne B.
Rating: 4 out of 5
following a purchase from 10/12/2023
Guaranteed delivery tracking
Translated reviews
G
Gabriel T.
Rating: 4 out of 5
following a purchase from 24/11/2023
Delivery a little long, but good price
Translated reviews
A
Axel M.
Rating: 3 out of 5
following a purchase from 03/12/2023
El paquete venía poco protegido, afortunadamente la raqueta llegó en buenas condiciones pero hubiera sido muy fácil que la raqueta llegara con algunas marcas del transporte.
Translated reviews
Response from Protennis
Thank you for your comment, Axel. We are taking your comments into account and will improve our packaging system to ensure that your orders arrive in perfect condition. We are pleased that your snowshoe arrived in good condition. We hope to see you soon on our site. The ProTennis team
G
guillaume B.
Rating: 4 out of 5
following a purchase from 30/11/2023
Package received on time and in good condition
Translated reviews
H
Herve O.
Rating: 4 out of 5
following a purchase from 25/11/2023
Super
Translated reviews
A
Arlette M.
Rating: 4 out of 5
following a purchase from 26/11/2023
Well received (pick up only), surprised that the rope was not in its original closed pouch (seen on Site).
Translated reviews
J
JEAN LUC R.
Rating: 4 out of 5
following a purchase from 25/11/2023
I received the racket quickly and was pleased with my purchase right from the start.
Translated reviews
T
Tommaso Z.
Rating: 4 out of 5
following a purchase from 24/11/2023
Satisfied with my purchase!
Translated reviews
Y
Yann W.
Rating: 4 out of 5
following a purchase from 24/11/2023
Fast delivery Responsive, attentive customer service Please note that we are responsible for any returns (in this case, a problem with the size).
Translated reviews
J
JEAN FRANCOIS G.
Rating: 4 out of 5
following a purchase from 20/11/2023
good, RAS
Translated reviews
D
Damien V.
Rating: 4 out of 5
following a purchase from 17/11/2023
Delivery one week after order. A little longer than the 24/48h advertised. Otherwise nice promotional prices and clear ordering.
Translated reviews
Response from Protennis
Hello, thank you for your feedback, which will help us improve day by day. We are very sorry for the delay but it was due to the stringing of your racket. One of our stringers was ill and this unfortunately delayed the stringing of our snowshoes. We wish you a wonderful day and hope to see you again on our site. Sincerely yours, the ProTennis team
M
MAXIMILIAN C.
Rating: 3 out of 5
following a purchase from 22/11/2023
Return policy unfortunately very difficult.
Translated reviews
Response from Protennis
Hello, we are sorry that you find our return policy difficult. You can find all the information you need on our frequently asked questions page. We wish you an excellent day and hope to see you soon on our site. Best regards, the ProTennis team
J
JOEL E.
Rating: 4 out of 5
following a purchase from 21/11/2023
Delivery on time Attractive price
Translated reviews
R
Remi L.
Rating: 4 out of 5
following a purchase from 15/11/2023
Product conforms and arrived well but in 5 working days instead of the 2-3 announced.
Translated reviews
L
Laurent F.
Rating: 3 out of 5
following a purchase from 19/11/2023
Correct
Translated reviews
Response from Protennis
Thank you Laurent for your feedback. We are pleased that our Protennis site was able to meet your expectations in a satisfactory manner. Thank you again for your confidence, and see you soon on Protennis.
P
Patrick G.
Rating: 3 out of 5
following a purchase from 18/11/2023
Fast delivery Product conforms Payment easy to use
Translated reviews
Response from Protennis
Thank you for your feedback, Patrick. We are delighted that you appreciated the speed of delivery, the conformity of the product and the simplicity of payment on our Protennis site. We are constantly working to provide quality service to our customers. We wish you an excellent day! The ProTennis team
L
Laurent G.
Rating: 4 out of 5
following a purchase from 16/11/2023
Nickel
Translated reviews
O
OLIVIER B.
Rating: 3 out of 5
following a purchase from 11/11/2023
Delay of more than one week not announced on the site at the time of purchase.
Translated reviews
Response from Protennis
Hello OLIVIER, thank you for your review of our Protennis website. We apologize for the longer-than-expected delivery time. We will do our best to improve our communication on this subject in the future. Your feedback is invaluable to us as it helps us to continually improve. Thank you again and have a nice day! The ProTennis team
P
pierre D.
Rating: 4 out of 5
following a purchase from 02/11/2023
Delivery delayed by supply problems at your supplier. Glad to have received what was ordered. And responsive service my email question was answered quickly.
Translated reviews
P
philippe M.
Rating: 4 out of 5
following a purchase from 31/10/2023
Very responsive in terms of order preparation and delivery.
Translated reviews
J
Joel P.
Rating: 4 out of 5
following a purchase from 13/10/2023
A little long, but problem satisfactorily solved
Translated reviews
J
JEROME N.
Rating: 4 out of 5
following a purchase from 26/10/2023
Shoes arrived ahead of schedule, well packaged, conform to a6the order.
Translated reviews
We use cookies for audience measurement and improving user experience.