Customer reviews of Protennis

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 3 182 published reviews
5 2 724 86% 4 161 5% 3 68 2% 2 60 2% 1 169 5%

Summary of reviews

Protennis consistently delivers fast shipping and reliable delivery times, with many reviews noting items arrive quickly and in good condition, often matching descriptions and sizes. The store also highlights strong customer service and support, described as responsive, business-oriented, and helpful in processing orders, returns, and inquiries. Customers frequently commend the purchasing experience itself, including smooth ordering, clear communication, safe packaging, and efficient refunds when needed. Overall, the store's practical efficiency, accurate product fulfillment, and supportive staff emerge as clear strengths.

Reviews 3 and 5 stars

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J
Julien Z.
Rating: 5 out of 5
following a purchase from 08/03/2025
Perfectly meets my expectations, I recommend
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Anna P.
Rating: 5 out of 5
following a purchase from 09/03/2025
Perfect
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Christopher L.
Rating: 5 out of 5
following a purchase from 10/03/2025
Perfect
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Valentin B.
Rating: 5 out of 5
following a purchase from 08/03/2025
Perfect, fast shipping
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Augustin F.
Rating: 5 out of 5
following a purchase from 01/03/2025
Despite a delivery delay, I am very satisfied with the product
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Jérôme T.
Rating: 5 out of 5
following a purchase from 08/03/2025
Simple, quick and easy to pick up
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Christophe D.
Rating: 5 out of 5
following a purchase from 05/03/2025
Fast and impeccable
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Victor C.
Rating: 5 out of 5
following a purchase from 06/03/2025
Very professional, I am satisfied
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Jean-Marc B.
Rating: 3 out of 5
following a purchase from 05/03/2025
Good evening, products are priced in line with average sellers. However, they are unreachable by phone and there is no response to emails. Be careful if you use a gift card, only the amount you add with a credit card determines your minimum amount to qualify for free shipping. Additionally, you can only use one gift card at a time. I have received no response on this matter.
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Rossano G.
Rating: 5 out of 5
following a purchase from 04/03/2025
Great price and fast delivery!!!
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Pascale C.
Rating: 5 out of 5
following a purchase from 26/02/2025
In accordance with the description
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Antonio C.
Rating: 5 out of 5
following a purchase from 03/03/2025
Order in accordance with what was requested, delivery made with care and punctuality
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Marco M.
Rating: 5 out of 5
following a purchase from 22/02/2025
Perfect merchandise, great seller!
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Frederic C.
Rating: 5 out of 5
following a purchase from 03/03/2025
Very good shoe
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Yves D.
Rating: 5 out of 5
following a purchase from 01/03/2025
Very good
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Georges P.
Rating: 5 out of 5
following a purchase from 01/03/2025
Very good
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Alexandre M.
Rating: 5 out of 5
following a purchase from 13/02/2025
Very good, fast and good price
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Clement M.
Rating: 3 out of 5
following a purchase from 15/01/2025
Thank you for the delivery at the end of my order, but there was a delay of one month compared to the timeframe announced at the time of purchase (48 hours), and I only started to receive information (supplier issue) and ongoing communication after several follow-ups, hence my average rating. However, in the end, the product is in accordance with the order. Thank you.
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Carine R.
Rating: 5 out of 5
following a purchase from 27/02/2025
Nothing to report, satisfied
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Cyril B.
Rating: 5 out of 5
following a purchase from 26/02/2025
Fast postage and order arrived in perfect condition
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Michael B.
Rating: 5 out of 5
following a purchase from 26/02/2025
Top efficient
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Marc C.
Rating: 5 out of 5
following a purchase from 25/02/2025
Perfect
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Dominique B.
Rating: 5 out of 5
following a purchase from 18/02/2025
I am very happy with my purchase, very comfortable, the perfect color, nothing to say.
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Nils P.
Rating: 3 out of 5
following a purchase from 20/02/2025
Return costs are too high, I will not order from you again, because if the product is not suitable, it is not worth sending it back at our expense since there is no possibility to use Mondial Relay or other options...
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Gianfranco B.
Rating: 5 out of 5
following a purchase from 25/02/2025
excellent
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Henry M.
Rating: 5 out of 5
following a purchase from 24/02/2025
Excellent!
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Laurent M.
Rating: 5 out of 5
following a purchase from 24/02/2025
Nothing to report. Everything went well!
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Jeremy L.
Rating: 5 out of 5
following a purchase from 13/02/2025
Product conforms, attractive price and free shipping! What more could you ask for! Thank you.
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Gauthier D.
Rating: 3 out of 5
following a purchase from 15/02/2025
I had to follow up because the order had not been processed. The UPS carrier is a disaster (faulty delivery information and delivery to another pickup point without informing us).
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Florent P.
Rating: 5 out of 5
following a purchase from 22/02/2025
The order + delivery went well.
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Nicolas R.
Rating: 5 out of 5
following a purchase from 23/02/2025
Order conforms to the request. Nothing to say. Impeccable.
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Fabrizio C.
Rating: 5 out of 5
following a purchase from 18/02/2025
Fast and professional.
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Jean-Charles D.
Rating: 5 out of 5
following a purchase from 15/02/2025
Order as expected and some little surprises included! Thank you!
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Cedric M.
Rating: 5 out of 5
following a purchase from 19/02/2025
Racket delivered quickly and super well protected. At a great price...
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Leonardo P.
Rating: 5 out of 5
following a purchase from 21/02/2025
Package arrived early!
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Bruno G.
Rating: 5 out of 5
following a purchase from 21/02/2025
N/A
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Sébastien U.
Rating: 5 out of 5
following a purchase from 22/02/2025
Good reception of the product.
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Irene B.
Rating: 5 out of 5
following a purchase from 20/02/2025
Package arrived quickly and perfectly.
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Jean-Marie P.
Rating: 3 out of 5
following a purchase from 20/02/2025
Racket received in perfect condition and very well packaged. Fast delivery. Unfortunately, the order was not respected regarding the stringing. Stringing ordered in 4 knots with specific tensions and received in 2 knots. The stringing installation put stress on the frame (+7mm in length and -4mm in width. Comparison with the same new racket at the same tension). So regret about the installation, especially when choosing a quality multifilament.
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Nicolas L.
Rating: 5 out of 5
following a purchase from 20/02/2025
Perfect
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