Customer reviews of Protennis

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 3 175 published reviews
5 2 720 86% 4 159 5% 3 68 2% 2 59 2% 1 169 5%

Summary of reviews

Protennis consistently delivers fast shipping and reliable delivery times, with many reviews noting items arrive quickly and in good condition, often matching descriptions and sizes. The store also highlights strong customer service and support, described as responsive, business-oriented, and helpful in processing orders, returns, and inquiries. Customers frequently commend the purchasing experience itself, including smooth ordering, clear communication, safe packaging, and efficient refunds when needed. Overall, the store's practical efficiency, accurate product fulfillment, and supportive staff emerge as clear strengths.

Reviews 3 and 5 stars

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D
Didier G.
Rating: 5 out of 5
following a purchase from 28/03/2026
very responsive customer service
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S
Sasa L.
Rating: 5 out of 5
following a purchase from 07/04/2026
*****
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Jose Manuel V.
Rating: 5 out of 5
following a purchase from 06/04/2026
All correct and beautiful
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F
Franck F.
Rating: 5 out of 5
following a purchase from 02/04/2026
The requirement in the different stages is respected and the products are always of quality..
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F
Franck P.
Rating: 5 out of 5
following a purchase from 04/04/2026
racket and delivery conforming to the order
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Ninon P.
Rating: 5 out of 5
following a purchase from 04/04/2026
Fast shipping, product as described
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O
Olivier V.
Rating: 5 out of 5
following a purchase from 04/04/2026
Perfect
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Nathan L.
Rating: 5 out of 5
following a purchase from 05/04/2026
Perfect
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L
Luis Ángel H.
Rating: 3 out of 5
following a purchase from 03/04/2026
They do not have a return service, which is at the customer's expense. Therefore, returning an item costs more than double the shipping fees compared to its value.
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M
Marco G.
Rating: 5 out of 5
following a purchase from 04/04/2026
Precise and punctual
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R
Reimund K.
Rating: 5 out of 5
following a purchase from 04/04/2026
Everything is great, would love to do it again
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M
Marco D.
Rating: 5 out of 5
following a purchase from 30/03/2026
Professional and fast, perfect packaging. Great stringing service. If I could give a suggestion, I would add the option of another courier for deliveries, like FedEx or DHL (for an extra charge). I am very happy with my purchase and the service.
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A
Adrien M.
Rating: 5 out of 5
following a purchase from 03/04/2026
Delivery time and products matching what was promised.
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G
Guillaume B.
Rating: 5 out of 5
following a purchase from 31/03/2026
Fast shipping and product as described
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D
Didier P.
Rating: 5 out of 5
following a purchase from 03/04/2026
Product as described and delivery within 3 working days
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S
Sandrine M.
Rating: 5 out of 5
following a purchase from 29/03/2026
the product matches the purchase made, the delivery time is very fast.
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P
Philippe P.
Rating: 5 out of 5
following a purchase from 01/04/2026
Quick and respected deadline.
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M
Michael G.
Rating: 5 out of 5
following a purchase from 01/04/2026
Everything was perfect
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Renate S.
Rating: 5 out of 5
following a purchase from 01/04/2026
Everything worked perfectly
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Yannick R.
Rating: 5 out of 5
following a purchase from 31/03/2026
Very satisfied with my order thank you. Best regards
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Fabio Oreste R.
Rating: 5 out of 5
following a purchase from 31/03/2026
Excellent product
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Jean François H.
Rating: 5 out of 5
following a purchase from 27/03/2026
I recently ordered two Wilson Blade rackets and was pleasantly surprised by the delay...24 hours later, the delivery to the pickup point was made. However, I haven't tested them yet, as they are not strung yet.
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Gustavo Adrian A.
Rating: 5 out of 5
following a purchase from 30/03/2026
Very good service
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M
Mohamed J.
Rating: 5 out of 5
following a purchase from 29/03/2026
Perfect
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C
Christian G.
Rating: 5 out of 5
following a purchase from 28/03/2026
Everything perfect, thank you
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Juan Antonio R.
Rating: 5 out of 5
following a purchase from 27/03/2026
Best price, good service
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A
Andrea M.
Rating: 5 out of 5
following a purchase from 26/03/2026
reliable and punctual seller
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J
Jörg H.
Rating: 5 out of 5
following a purchase from 25/03/2026
Everything went very well, bats were super packed.
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R
Rafael R.
Rating: 5 out of 5
following a purchase from 26/03/2026
Satisfied
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B
Bernard T.
Rating: 5 out of 5
following a purchase from 25/03/2026
Everything is fine
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Stephane P.
Rating: 5 out of 5
following a purchase from 21/03/2026
Perfect!
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J
Jean D.
Rating: 5 out of 5
following a purchase from 21/03/2026
Excellent!
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M
Marc L.
Rating: 5 out of 5
following a purchase from 23/03/2026
Fast
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Andreas G.
Rating: 5 out of 5
following a purchase from 23/03/2026
Top run, fast and good
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C
Christian G.
Rating: 3 out of 5
following a purchase from 23/03/2026
DELIVERY PROBLEM
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T
Thierry N.
Rating: 5 out of 5
following a purchase from 21/03/2026
Perfect material received, fast delivery.
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C
Christine C.
Rating: 5 out of 5
following a purchase from 21/03/2026
Very good
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Jose F.
Rating: 5 out of 5
following a purchase from 16/03/2026
Everything perfect and very fast
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C
Christine M.
Rating: 5 out of 5
following a purchase from 20/03/2026
Fast service
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F
Frederic M.
Rating: 5 out of 5
following a purchase from 21/03/2026
Purchase in line with my expectations
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