ProTubeVR consistently impresses with its exceptional product quality, with many highlighting the superb materials and innovative designs that enhance the VR experience, particularly for flying and shooting games. The Gen 3 ProVolver Pistol is frequently mentioned as a game changer due to its immersive haptic feedback and realistic balance, making it a must-have for enthusiasts. Customers also commend the fast and reliable shipping process, often receiving their orders quickly and without hassle, which adds to the overall positive shopping experience.
Website was having email server issues and this was the reason for for the perceived lack of communication. But ended up getting in touch with support after a mistake on my part. Tao explained everything to me and where I made my mistake. Helped me correct it at protubes expense. Good customer service. Glad I came here for parts to change my current setup instead of buying another stock elsewhere
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Jérémy T.
Rating: 4 out of 5
following a purchase from 26/08/2025
Regarding the product (quality/practicality) and delivery (speed), I have no complaints. As for the website, I find it regrettable that prices are displayed excluding tax and especially without clearly stating it (a little surprise at the finalization of the order). And concerning the MagTube for Quest 3, I would have appreciated being informed that it was necessary to disable hand tracking for it to work properly (the controller loses the pedals for a few seconds every time it is magnetized), which would have saved me hours of searching online for the source of the problem.
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Ben P.
Rating: 4 out of 5
following a purchase from 23/08/2025
I upgraded my gunstock to fit my new headset and ordered all the parts in gray, as there was a sale going on at the moment and I've been waiting for the compatible parts for a while. When they were finally released I was happy to be able to finally order them. Anyways, the controller "sockets" and the "sholder mount" part fit perfectly with my gray headset color-wise. Unfortunately they feel a bit cheap, as they seem were rough on the surface so they feel a little strange on the cheek / in the hands. It's nothing you can't get used to after a bit, but I guess sanding them a little more would have gone a long way. So that's why I've deducted one star, but otherwise the ProTube Gunstocks I had so far were still amazing to play with and way better than without a gunstock.
Response from ProTubeVR
If you encounter an issue with your product or when it arrives feel the quality is less than satisfactory do not hesitate to reach out through support on the website and we will do our best to resolve the issue.
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MIKAEL RENE N.
Rating: 4 out of 5
following a purchase from 04/08/2025
Surprised that the pivotpoint was a flexibel rubber unit instrad of a mecanical structure. This make the end af travel flexibel. Not sure if that is a good or bad design only further use will show if good or bad design.
Response from ProTubeVR
We do our best to provide accurate and informative product pages showing what the product is, how it functions, and what is in the box. I will pass your feedback along. Like all of our products, your purchase came with a full 2 year warranty in case of any breaks or issues. The flexible joint is very sturdy and should last a long time.
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Wayne R.
Rating: 2 out of 5
following a purchase from 28/07/2025
Quest three protest joysticks The joysticks were great, but on both my left and right joysticks after only a month the flexible rubber shaft failed and tore in half I tried to get support online, but the website would not take my order number and let me complete the documents I had to order and pay for replacement parts
Response from ProTubeVR
Sorry to hear that. On the Support page, further down there is a general questions form you can use if you are having issues with the first form. Additionally, you can reach support mail directly through [email protected]. Make sure to check spam folder when waiting for a response, sometimes support email go there.
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Eric J.
Rating: 2 out of 5
following a purchase from 22/04/2025
The Provolver is kind of an expensive toy, it feels good in hand, but the reason to buy this is to feel immersed because of the recoil it simulates. Its just a weak rattling, comparable to the vibration of your phone. Not worth the money to spend.
Response from ProTubeVR
While the amount of kick and rumble a person will want is subjective, it will never be able to simulate 1:1 the kick strength of a real handgun like an M9 or an SMG like an MP5 or P90. Setting aside how to design such a thing, the amount of power required, power draw required, etc., there is a limit to what a VR controller can handle and still maintain satisfactory tracking for proper gameplay. Additionally, not all different VR HMD brand controllers are made equally. Your mileage will vary controller to controller regarding sensitivity to kick and rumble, and how strong it can be without disrupting gameplay. Even the amount of this disruption is subjective user to user.
On SteamVR we have a Steam Companion App where users can adjust the strength of kick and rumble to their preference to mitigate this disruption.
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Sébastien C.
Rating: 4 out of 5
following a purchase from 19/04/2025
Quality material, price a bit high, even with the sensations it provides, it remains a budget
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Response from ProTubeVR
Thank you very much for your positive feedback! We are delighted that the quality of the material and the sensations met your expectations.
We understand that the price can represent an investment. It also reflects our choices: demanding sourcing, manufacturing in workshops in France, and the desire to remain independent from low-cost industrial models. This approach allows us to guarantee a product that is both high-performing, responsible, and designed to last.
Thank you again for your trust,
The ProTubeVR team
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jason S.
Rating: 2 out of 5
following a purchase from 04/04/2025
Expensive and poor quality
Response from ProTubeVR
Poor quality does not sound normal. This sort of thing is likely covered by our extensive warranty. (refer to here: https://www.protubevr.com/en/content/34-warranty) As always, should you encounter any issues, be dissatisfied, or have any questions, don't hesitate to reach out to support. If you are not happy with your product, you have 30 days after receiving it to initiate a return. https://www.protubevr.com/en/content/91-refund-policy
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Bradley T.
Rating: 4 out of 5
following a purchase from 18/03/2025
Altogether a great product. The clips that attach to the controllers could be cleaned and refined a little. But all in all a nice product for fps vr games
Response from ProTubeVR
Thanks for the kind words, enjoy! What you describe is likely imperfections left by the printing process. If it gives you trouble don't hesitate to reach out through support and we can sort it out ASAP: https://www.protubevr.com/en/customer-support
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Anthony G.
Rating: 2 out of 5
following a purchase from 21/12/2024
Decent items. Got hit by a massive import duty tax so ended up paying far more than i wished i had. The downside from ordering outside of the Uk. Shame, but has completely put me off buying anything else
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Christian H.
Rating: 4 out of 5
following a purchase from 01/12/2024
Good products and good service. The Gunstock is a must have for shooters. However, I cannot recommend the Provolver if you have a Valve Index. There are still some tracking problems here.
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Will G.
Rating: 4 out of 5
following a purchase from 24/10/2024
I've tried a few (4) different gunstock solutions over the last 6 months. This is the stock I'm going to settle with. It's not perfect, and I'll get the cons out of the way first - the controller mount prints are quite rough and aren't in any way padded (unlike other cheaper stocks). I have concerns that this could scratch the controllers, as you have to have the mounts fitted quite tightly. Though no scratching has happened yet. I have raised the issue with Protube and they're working on achieving better prints - it seems like a technology limitation. They've advised sanding and I'm exploring some sort of tape for padding, but it can't be too thick as the mounts are very snug. The stock is large and it does often get in the way during single player games when my hands are empty and the stock is slung. Support in single player games for stocks is lacking, so you often have to settle for somewhat funky configurations to get an immersive feeling - in Into The Radius my hands cross over slightly to align the stock. This is still better than Metro, where I have the stock on my shoulder to get the in-game the stock more central to my chest (which is where I want it for instinctive shooting) The Protube is true to its name and is highly customisable. So much so that I had to watch instructionals on rifle shooting to understand how to configure the stock properly to work with my anatomy. It took me about a week to find a setup that works for me (more customisation means more things to get wrong when you're making adjustments), but this does mean you're more likely to find a setup that works for the game you're playing. Overall very happy with the Protube, though in some games (like Metro) I find myself wondering if it's more trouble than it's worth - it gets in the way when my hands are empty, hits the floor when I crouch and it's slung, and it more than doubles the time it takes for me to change from pistol shooting to rifle shooting. Nonetheless, this is the best stock at the moment IMHO.
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John B.
Rating: 4 out of 5
following a purchase from 19/08/2024
Love the provolver..feels great but wish there were more quest compatible games for ease of use..just found that ZAP is compatible..its not on the compatibility list ..are there more games I don't know of🤷♂️
Response from ProTubeVR
Thanks for letting us know about ZAP! We were not informed when exactly support was added, and was not aware it had been. We can only go off of what we are told. We have since added it to the native list on our website, reddit, and discord. On Quest, compatible games rely on the game developer to add support using our plugin. It also relies on the game developer to maintain support (which is why some Quest compatible games don't work currently).
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shilo M.
Rating: 4 out of 5
following a purchase from 29/08/2024
Good quality, priced fairly, quick shipping.
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Johnathan M.
Rating: 2 out of 5
following a purchase from 01/12/2024
Not the best in my opinion
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