ProTubeVR consistently impresses with its exceptional product quality, with many highlighting the superb materials and innovative designs that enhance the VR experience, particularly for flying and shooting games. The Gen 3 ProVolver Pistol is frequently mentioned as a game changer due to its immersive haptic feedback and realistic balance, making it a must-have for enthusiasts. Customers also commend the fast and reliable shipping process, often receiving their orders quickly and without hassle, which adds to the overall positive shopping experience.
I have to say that the customer support it top notch. I had to replace a controller cup on my Magtube that had a crack in it and just after 20-30 minutes I received an E-Mail stating that my replacement was being prepared (and 2-3 days for shipping). So thank you for the incredible support.
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Fabrice D.
Rating: 5 out of 5
following a purchase from 02/05/2025
Perfect
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Response from ProTubeVR
Thank you very much for this excellent rating!
The ProTubeVR team
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Dominique B.
Rating: 5 out of 5
following a purchase from 14/05/2025
Très bien ! Les Protubes sont supers et d’excellente qualité. Le vendeur est en contact avec l’acheteur tout le long du processus. C’est très professionnel et vraiment fiable. À recommander sans hésiter.
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Valentin B.
Rating: 5 out of 5
following a purchase from 10/05/2025
Perfect, honestly a good product, the only downside for me is the fixings, maybe try a sliding system (for shotguns for example, it could be useful) But apart from that detail, the rest is top top :)
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Response from ProTubeVR
Thank you very much for this excellent rating!
I reiterate what I mentioned in the product review:
The most commonly used method (shared on our Discord) is to adjust the tightening of the front controller support to allow for smooth forward and backward movement on the tube, without lateral play when detaching the cup. This requires a small adjustment, but it is currently the most popular solution among users.
This applies to both the MagTube gunstock and the ForceTube haptic gunstock.
The ProTubeVR team
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Malyemezian G.
Rating: 5 out of 5
following a purchase from 06/05/2025
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Response from ProTubeVR
Thank you very much for this excellent rating!
The ProTubeVR team
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Shawn C.
Rating: 5 out of 5
following a purchase from 12/04/2025
I love the metal one I hated the plastic one I had
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Christian D.
Rating: 3 out of 5
following a purchase from 01/05/2025
I only received one right-hand product for the controllers, it was the top attachment. It would have been nice to have both right and left hands??
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Response from ProTubeVR
Hello Christian, thank you for your feedback.
I reiterate what I said about your review regarding the attachments as spare parts:
It is indeed on our side that it is lacking. The current lateral option allows you to choose between left hand or right hand, but not the complete pair. And the current visuals can indeed be misleading. We will correct this quickly by modifying the images and adding a "pair" option to avoid any misunderstanding.
Thank you again for your report, it helps us improve the experience.
The ProTubeVR team
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Chris W.
Rating: 5 out of 5
following a purchase from 28/04/2025
I'm in California and the parts for my ProTube came super fast, as if the company was instate instead of in Europe
Response from ProTubeVR
Thanks for the kind words, enjoy!
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Christophe T.
Rating: 5 out of 5
following a purchase from 25/04/2025
I recommend ProTube VR for the experience I had with this merchant.
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Response from ProTubeVR
Thank you for this recommendation!
Your trust makes us very happy.
The ProTubeVR team
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Gerben H.
Rating: 3 out of 5
following a purchase from 18/04/2025
The product works, and really is adding experience towards some games. Only downsides are the customer service is not responding to my messages. Also the app seems to be popping up in my screen when playing - which can be annoying. And also the provolver seems to switch off itself when the battery is around 20% It seems the product could be improved. Especially for almost 400 euros.
Response from ProTubeVR
When you reach out to support, make sure to check your spam folder for responses. We respond to support tickets typically within 1 working day. If you do not receive a response after 2 days, don't hesitate to reach out again, or ask in our discord server. Consider using the general form below instead, and using an alternative e-mail address. Very rarely, for whatever reason, our responses are denied and do not go through. We do everything we can to get in touch with customers when this happens, but there is a limit to what we can do with the information we are provided by the customer.
Regarding the app popping up on screen when playing, the customer is referring to our Steam Companion App, showing up in their SteamVR view when playing a game. To solve this you go into SteamVR settings and disable theater mode for non VR apps. As SteamVR updates over time, the location, and name, of this setting has changed and may change again. This is not an issue with our app specifically, but an option within SteamVR itself the user can enable or disable.
At low % battery the device will not function as intended. At 20% (I think starting at 25%?) the LED changes from green to red to rapidly blinking red. At this state, it is recommended to charge back up again before continued use to avoid encountering the issues described by customer.
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brody P.
Rating: 5 out of 5
following a purchase from 16/04/2025
very good aim improved tons
Response from ProTubeVR
Thanks for the kind words, enjoy!
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Julian G.
Rating: 5 out of 5
following a purchase from 18/04/2025
Great stock, got exactly what was promised
Response from ProTubeVR
Thanks for the kind words, enjoy!
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Dave N.
Rating: 5 out of 5
following a purchase from 01/04/2025
Fantastic product
Response from ProTubeVR
Thanks for the kind words, enjoy!
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Tobias G.
Rating: 5 out of 5
following a purchase from 14/03/2025
Great Team and product!
Response from ProTubeVR
Thanks for the kind words, enjoy!
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Jon C.
Rating: 5 out of 5
following a purchase from 22/03/2025
Takes some getting used to and it's a bit pricy for some 3D printed parts and carbon fiber rods, but I cant argue with the quality and durability. Once you get used to it, it can turn you into a BEAST in FPS VR games
Response from ProTubeVR
Thanks for the kind words, we hope you enjoy!
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Georges J.
Rating: 5 out of 5
following a purchase from 21/03/2025
Top product
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Thomas W.
Rating: 5 out of 5
following a purchase from 21/03/2025
top notch
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Chris S.
Rating: 5 out of 5
following a purchase from 18/03/2025
The company takes care of their customers
Response from ProTubeVR
Thanks for the kind words, enjoy!
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Justin F.
Rating: 5 out of 5
following a purchase from 18/03/2025
ProtubeVR is a great company. While their products are premium priced, they provide exceptional value. Not only are their products high quality, but their warranty ensures that you will get the full value for what you spend. I was very impressed with the quality of their customer service and the speed of delivery. I highly recommend this company.
Response from ProTubeVR
Thanks for the kind words, enjoy!
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Octavis H.
Rating: 5 out of 5
following a purchase from 11/03/2025
I wanted the pistol haptic. But the stock I got was also a great choice. Can’t go wrong with protubeVR!
Response from ProTubeVR
Thanks for the kind words, enjoy!
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Viktor A.
Rating: 5 out of 5
following a purchase from 05/03/2025
Its a great product.
Response from ProTubeVR
Thanks for the kind words, we hope you enjoy!
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Anthony M.
Rating: 5 out of 5
following a purchase from 03/03/2025
Perfect, order delivered in 24 hours. Customer service is excellent.
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eric N.
Rating: 5 out of 5
following a purchase from 27/02/2025
Very good
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Tom S.
Rating: 5 out of 5
following a purchase from 24/02/2025
Ordentliche Ware und sehr schneller Versand! Der Preis ist um einiges höher als bei billiger Chinaware aber dadurch bekommt man auch Top Qualität!
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Israel P.
Rating: 5 out of 5
following a purchase from 26/02/2025
It's the next step and necessary to play gun games!
Response from ProTubeVR
Thanks for the kind words, enjoy!
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Scott G.
Rating: 5 out of 5
following a purchase from 17/02/2025
ProTubeVR products, support and the team are amazing. ProTubeVR products for your VR devices is the best way to go.
Response from ProTubeVR
Thanks for the kind words, enjoy!
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Emmanuel V.
Rating: 5 out of 5
following a purchase from 19/02/2025
Plusieurs achat chez ProTubeVR, commande toujours traité et expédiée rapidement, et des produits de super qualité. Un partenaire de choix pour tout passionné de VR !
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Diego S.
Rating: 5 out of 5
following a purchase from 18/02/2025
A product that enhances my gaming experience to the highest levels, with an effective and unbeatable user service. A 10 out of 10, no doubt about it.
Response from ProTubeVR
Thanks for the kind words, enjoy!
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Michael J.
Rating: 5 out of 5
following a purchase from 16/02/2025
Good stuff as always :)
Response from ProTubeVR
Thanks for the kind words, we hope you enjoy!
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Simone S.
Rating: 5 out of 5
following a purchase from 16/02/2025
Easy to assemble, robust and precise, excellent product!
Response from ProTubeVR
Thanks for the kind words, enjoy!
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Lorenzo V.
Rating: 5 out of 5
following a purchase from 16/02/2025
Todo muy bien. Excelente articulo.
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Andy H.
Rating: 5 out of 5
following a purchase from 13/02/2025
Super fast delivery. This is second time ordering through these guys. No problems. Would recommend.
Response from ProTubeVR
Thanks for the kind words, enjoy!
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JASON N.
Rating: 5 out of 5
following a purchase from 11/02/2025
Excellent customer service and a great product
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Didier S.
Rating: 5 out of 5
following a purchase from 19/02/2024
Top, serious and responsive team, I recommend 👌
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JASON B.
Rating: 5 out of 5
following a purchase from 09/02/2025
Good, solid build I'd expect for the price.
Response from ProTubeVR
Thanks for the kind words, we hope you enjoy!
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Fernando G.
Rating: 5 out of 5
following a purchase from 07/01/2025
Great product
Response from ProTubeVR
Thanks for the kind words, enjoy!
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Robert W.
Rating: 5 out of 5
following a purchase from 01/10/2024
COMPLETELY changed vr shooters for me! I went from completely missing all my shots to hitting every single one! A magtube well complex change ur experience in vr shooters! I highly recommend this gunstock!
Response from ProTubeVR
Thanks for the kind words, enjoy!
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Chet M.
Rating: 5 out of 5
following a purchase from 04/02/2025
Excellent customer service
Response from ProTubeVR
Thanks for the kind words, we hope you enjoy!
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Garry F.
Rating: 5 out of 5
following a purchase from 02/01/2025
Good price, fast shipping. Very satisfied with fitment on the quest 3 controllers
Response from ProTubeVR
Thanks for the kind words, we hope you enjoy!
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sebastian D.
Rating: 5 out of 5
following a purchase from 30/01/2025
Best VR Gunstock you can wish for. And if anything is wrong with it after purchase ProtubeVR has an outstanding support and will help you fast.
Response from ProTubeVR
Thanks for the kind words we hope you enjoy!
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