9/10
★★★★★
based on 176 reviews published

Latest customer reviews

5 /5
★★★★★

Perfect

User icon
Fabrice D.
purchased on 02/05/2025
Translated review
Answer from ProTubeVR
Thank you very much for this excellent rating!
The ProTubeVR team
5 /5
★★★★★

Très bien ! Les Protubes sont supers et d’excellente qualité. Le vendeur est en contact avec l’acheteur tout le long du processus. C’est très professionnel et vraiment fiable. À recommander sans hésiter.

User icon
Dominique B.
purchased on 14/05/2025
5 /5
★★★★★

Perfect, honestly a good product, the only downside for me is the fixings, maybe try a sliding system (for shotguns for example, it could be useful) But apart from that detail, the rest is top top 🙂

User icon
Valentin B.
purchased on 10/05/2025
Translated review
Answer from ProTubeVR
Thank you very much for this excellent rating!

I reiterate what I mentioned in the product review:
The most commonly used method (shared on our Discord) is to adjust the tightening of the front controller support to allow for smooth forward and backward movement on the tube, without lateral play when detaching the cup. This requires a small adjustment, but it is currently the most popular solution among users.
This applies to both the MagTube gunstock and the ForceTube haptic gunstock.

The ProTubeVR team
5 /5
★★★★★

-

User icon
Malyemezian G.
purchased on 06/05/2025
Translated review
Answer from ProTubeVR
Thank you very much for this excellent rating!
The ProTubeVR team
5 /5
★★★★★

I love the metal one I hated the plastic one I had

User icon
Shawn C.
purchased on 12/04/2025
3 /5
★★★☆☆

I only received one right-hand product for the controllers, it was the top attachment. It would have been nice to have both right and left hands??

User icon
Christian D.
purchased on 01/05/2025
Translated review
Answer from ProTubeVR
Hello Christian, thank you for your feedback.

I reiterate what I said about your review regarding the attachments as spare parts:
It is indeed on our side that it is lacking. The current lateral option allows you to choose between left hand or right hand, but not the complete pair. And the current visuals can indeed be misleading. We will correct this quickly by modifying the images and adding a "pair" option to avoid any misunderstanding.

Thank you again for your report, it helps us improve the experience.
The ProTubeVR team
5 /5
★★★★★

I'm in California and the parts for my ProTube came super fast, as if the company was instate instead of in Europe

User icon
Chris W.
purchased on 28/04/2025
Answer from ProTubeVR
Thanks for the kind words, enjoy!
5 /5
★★★★★

I recommend ProTube VR for the experience I had with this merchant.

User icon
Christophe T.
purchased on 25/04/2025
Translated review
Answer from ProTubeVR
Thank you for this recommendation!
Your trust makes us very happy.
The ProTubeVR team
2 /5
★★☆☆☆

The Provolver is kind of an expensive toy, it feels good in hand, but the reason to buy this is to feel immersed because of the recoil it simulates. Its just a weak rattling, comparable to the vibration of your phone. Not worth the money to spend.

User icon
Eric J.
purchased on 22/04/2025
Answer from ProTubeVR
While the amount of kick and rumble a person will want is subjective, it will never be able to simulate 1:1 the kick strength of a real handgun like an M9 or an SMG like an MP5 or P90. Setting aside how to design such a thing, the amount of power required, power draw required, etc., there is a limit to what a VR controller can handle and still maintain satisfactory tracking for proper gameplay. Additionally, not all different VR HMD brand controllers are made equally. Your mileage will vary controller to controller regarding sensitivity to kick and rumble, and how strong it can be without disrupting gameplay. Even the amount of this disruption is subjective user to user.

On SteamVR we have a Steam Companion App where users can adjust the strength of kick and rumble to their preference to mitigate this disruption.
3 /5
★★★☆☆

The product works, and really is adding experience towards some games. Only downsides are the customer service is not responding to my messages. Also the app seems to be popping up in my screen when playing - which can be annoying. And also the provolver seems to switch off itself when the battery is around 20% It seems the product could be improved. Especially for almost 400 euros.

User icon
Gerben H.
purchased on 18/04/2025
Answer from ProTubeVR
When you reach out to support, make sure to check your spam folder for responses. We respond to support tickets typically within 1 working day. If you do not receive a response after 2 days, don't hesitate to reach out again, or ask in our discord server. Consider using the general form below instead, and using an alternative e-mail address. Very rarely, for whatever reason, our responses are denied and do not go through. We do everything we can to get in touch with customers when this happens, but there is a limit to what we can do with the information we are provided by the customer.

Regarding the app popping up on screen when playing, the customer is referring to our Steam Companion App, showing up in their SteamVR view when playing a game. To solve this you go into SteamVR settings and disable theater mode for non VR apps. As SteamVR updates over time, the location, and name, of this setting has changed and may change again. This is not an issue with our app specifically, but an option within SteamVR itself the user can enable or disable.

At low % battery the device will not function as intended. At 20% (I think starting at 25%?) the LED changes from green to red to rapidly blinking red. At this state, it is recommended to charge back up again before continued use to avoid encountering the issues described by customer.
4 /5
★★★★☆

Quality material, price a bit high, even with the sensations it provides, it remains a budget

User icon
Sébastien C.
purchased on 19/04/2025
Translated review
Answer from ProTubeVR
Thank you very much for your positive feedback! We are delighted that the quality of the material and the sensations met your expectations.

We understand that the price can represent an investment. It also reflects our choices: demanding sourcing, manufacturing in workshops in France, and the desire to remain independent from low-cost industrial models. This approach allows us to guarantee a product that is both high-performing, responsible, and designed to last.

Thank you again for your trust,
The ProTubeVR team
5 /5
★★★★★

Very good aim improved tons

User icon
Brody P.
purchased on 16/04/2025
Answer from ProTubeVR
Thanks for the kind words, enjoy!
5 /5
★★★★★

Great stock, got exactly what was promised

User icon
Julian G.
purchased on 18/04/2025
Answer from ProTubeVR
Thanks for the kind words, enjoy!
1 /5
★☆☆☆☆

Cheap 3d printed junk

User icon
Milan B.
purchased on 10/04/2025
Answer from ProTubeVR
That does not sound normal. This sort of thing is likely covered by our extensive warranty. (refer to here: https://www.protubevr.com/en/content/34-warranty) As always, should you encounter any issues, be dissatisfied, or have any questions, don't hesitate to reach out to support. If you are not happy with your product, you have 30 days after receiving it to initiate a return. https://www.protubevr.com/en/content/91-refund-policy
2 /5
★★☆☆☆

Expensive and poor quality

User icon
Jason S.
purchased on 04/04/2025
Answer from ProTubeVR
Poor quality does not sound normal. This sort of thing is likely covered by our extensive warranty. (refer to here: https://www.protubevr.com/en/content/34-warranty) As always, should you encounter any issues, be dissatisfied, or have any questions, don't hesitate to reach out to support. If you are not happy with your product, you have 30 days after receiving it to initiate a return. https://www.protubevr.com/en/content/91-refund-policy
5 /5
★★★★★

Fantastic product

User icon
Dave N.
purchased on 01/04/2025
Answer from ProTubeVR
Thanks for the kind words, enjoy!
5 /5
★★★★★

Great Team and product!

User icon
Tobias G.
purchased on 14/03/2025
Answer from ProTubeVR
Thanks for the kind words, enjoy!
1 /5
★☆☆☆☆

Sorry my son didn’t like it 🙂‍↕️

User icon
Tracy W.
purchased on 24/03/2025
Answer from ProTubeVR
As a reminder, we have an extensive warranty and a solid return policy. If you are not satisfied with your purchase you have 30 days to start a return. https://www.protubevr.com/en/content/91-refund-policy
5 /5
★★★★★

Takes some getting used to and it's a bit pricy for some 3D printed parts and carbon fiber rods, but I cant argue with the quality and durability. Once you get used to it, it can turn you into a BEAST in FPS VR games

User icon
Jon C.
purchased on 22/03/2025
Answer from ProTubeVR
Thanks for the kind words, we hope you enjoy!
5 /5
★★★★★

Top product

User icon
Georges J.
purchased on 21/03/2025
Translated review
5 /5
★★★★★

Top notch

User icon
Thomas W.
purchased on 21/03/2025
5 /5
★★★★★

The company takes care of their customers

User icon
Chris S.
purchased on 18/03/2025
Answer from ProTubeVR
Thanks for the kind words, enjoy!
4 /5
★★★★☆

Altogether a great product. The clips that attach to the controllers could be cleaned and refined a little. But all in all a nice product for fps vr games

User icon
Bradley T.
purchased on 18/03/2025
Answer from ProTubeVR
Thanks for the kind words, enjoy! What you describe is likely imperfections left by the printing process. If it gives you trouble don't hesitate to reach out through support and we can sort it out ASAP: https://www.protubevr.com/en/customer-support
5 /5
★★★★★

ProtubeVR is a great company. While their products are premium priced, they provide exceptional value. Not only are their products high quality, but their warranty ensures that you will get the full value for what you spend. I was very impressed with the quality of their customer service and the speed of delivery. I highly recommend this company.

User icon
Justin F.
purchased on 18/03/2025
Answer from ProTubeVR
Thanks for the kind words, enjoy!
1 /5
★☆☆☆☆

I still can't get this thing to pair with compatible games or use the compatability app!!! Frustrating ,it should pair easily with compatible games instead having to turn off headset. ,reboot,etc A whole ritual just to get it to pair! Im really disapointed !!!I shouldn't have purchased!!!

User icon
Joseph M.
purchased on 13/03/2025
Answer from ProTubeVR
We have extensive documentation, tutorials, and instructions, and lists of supported games users can access to learn how to use their product, and get up and running in a simple and straightforward manner. These are available in our tutorials, on our subreddit, and in our discord server. The behavior mentioned above is not normal. Make sure to follow the instructions to set it up correctly. On low charge it does not function as intended. On PC, Bluetooth connection issues are the primary cause for issues.

There are over 60 supported titles across multiple platforms that have native support for our haptic devices (ProVolver, ForceTube). The list is available on our website, our subreddit, and our discord server. We highly recommend looking through the list before purchasing to know what games are supported. In addition to the supported games, our Steam Companion App SteamVR compatibility feature offers basic functionality in all OpenVR titles on Steam.

As always, if you run into any issues or have any questions, don't hesitate to reach out through customer support.
5 /5
★★★★★

I wanted the pistol haptic. But the stock I got was also a great choice. Can’t go wrong with protubeVR!

User icon
Octavis H.
purchased on 11/03/2025
Answer from ProTubeVR
Thanks for the kind words, enjoy!
5 /5
★★★★★

Its a great product.

User icon
Viktor A.
purchased on 05/03/2025
Answer from ProTubeVR
Thanks for the kind words, we hope you enjoy!
5 /5
★★★★★

Perfect, order delivered in 24 hours. Customer service is excellent.

User icon
Anthony M.
purchased on 03/03/2025
Translated review
5 /5
★★★★★

Very good

User icon
Eric N.
purchased on 27/02/2025
Translated review
5 /5
★★★★★

Ordentliche Ware und sehr schneller Versand! Der Preis ist um einiges höher als bei billiger Chinaware aber dadurch bekommt man auch Top Qualität!

User icon
Tom S.
purchased on 24/02/2025
5 /5
★★★★★

It's the next step and necessary to play gun games!

User icon
Israel P.
purchased on 26/02/2025
Answer from ProTubeVR
Thanks for the kind words, enjoy!
5 /5
★★★★★

ProTubeVR products, support and the team are amazing. ProTubeVR products for your VR devices is the best way to go.

User icon
Scott G.
purchased on 17/02/2025
Answer from ProTubeVR
Thanks for the kind words, enjoy!
5 /5
★★★★★

Plusieurs achat chez ProTubeVR, commande toujours traité et expédiée rapidement, et des produits de super qualité. Un partenaire de choix pour tout passionné de VR !

User icon
Emmanuel V.
purchased on 19/02/2025
5 /5
★★★★★

A product that enhances my gaming experience to the highest levels, with an effective and unbeatable user service. A 10 out of 10, no doubt about it.

User icon
Diego S.
purchased on 18/02/2025
Answer from ProTubeVR
Thanks for the kind words, enjoy!
5 /5
★★★★★

Good stuff as always 🙂

User icon
Michael J.
purchased on 16/02/2025
Answer from ProTubeVR
Thanks for the kind words, we hope you enjoy!
5 /5
★★★★★

Easy to assemble, robust and precise, excellent product!

User icon
Simone S.
purchased on 16/02/2025
Answer from ProTubeVR
Thanks for the kind words, enjoy!
5 /5
★★★★★

Todo muy bien. Excelente articulo.

User icon
Lorenzo V.
purchased on 16/02/2025
5 /5
★★★★★

Super fast delivery. This is second time ordering through these guys. No problems. Would recommend.

User icon
Andy H.
purchased on 13/02/2025
Answer from ProTubeVR
Thanks for the kind words, enjoy!
5 /5
★★★★★

Excellent customer service and a great product

User icon
Jason N.
purchased on 11/02/2025
5 /5
★★★★★

Top, serious and responsive team, I recommend 👌

User icon
Didier S.
purchased on 19/02/2024
Translated review