/10
★★★★★
based on 116 reviews published
★★★★★
based on 116 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
I had emailed some questions on a product transition from the G2 to the Index. Nobody got back to me so I had to make a more expensive order because I didn't know what I needed. That will be my last order.
Andrew W.
purchased on 15/01/2025
1
/5
★☆☆☆☆
Unit did not function and locating information to assist in troubleshooting required a media app login
John J.
purchased on 17/12/2024
1
/5
★☆☆☆☆
Control Holder broke, emailed for warranty assistance and no response to my email.
Chris S.
purchased on 31/12/2024
Answer from ProTubeVR
Hello, if this message reaches you we have attempted to respond to your support ticket multiple times to no avail. All we receive is an automated response informing us our e-mails cannot go through to your address, because your e-mail service host is blocked. We also tried reaching out via the phone number you provided, but it was not on WhatsApp. The replacement part shipment was created today and should ship soon. Sorry for this inconvenience.
1
/5
★☆☆☆☆
It broke twice within a month. The first time was when controller was removed from handle that the handle casing broke. Thankfully the part I needed that time. The second time my buddy got it snagged on his charging people while he was using it and it split the entire main part of the provolver gun stock. It was not covered under warranty and I have to pay over $100 if I wanted fixed now. Not pleased. Build quality should be of thicker material. I wouldn't mind the extra weight to have a better build quality.
Chance T.
purchased on 12/12/2024
1
/5
★☆☆☆☆
I mean, 1 star is probably unfair, but I am very sad with this purchase, it was way too underwhelming. It doesn't work with almost any game, and when it does, it doesn't do it great.
Fedor S.
purchased on 05/12/2024
1
/5
★☆☆☆☆
Controllers fly
Matthieu C.
purchased on 28/11/2024
Translated review
1
/5
★☆☆☆☆
This product shouldn't be allowed to be marketed towards Valve Index users. The recoil and haptic effect from the provolver cause the sensitive valve index controllers to misinterpret the movement as sudden movements of the hands, making first person shooters useless. You can imagine your hands all of a sudden moving 10-100cm while holding a rifle suddenly. Doesn't make for a lot of fun. The company blames Valve but the Valve controllers only work as they were designed to, being very sensitive pieces of equipment. Steer clear if you're a Valve Index user.
Mats N.
purchased on 24/07/2024
1
/5
★☆☆☆☆
Never received my Order. Bad Service.
Martena M.
purchased on 02/12/2024
1
/5
★☆☆☆☆
Ours came damaged
Shannon S.
purchased on 01/12/2024