★★★★★
based on 164 reviews published
Latest negative customer reviews
My controller fly right out of the grips. even if i push it super hard into it, it still came off of it.
The controllers are held in by friction, and it is recommended to wipe them down before inserting into the mounts. If using SWINGiT or ProSaber, regularly inspect the controllers and push them in again as far as you can to ensure maximum friction. When used correctly, controllers should not easily fly out.
Lastly, all our mounts come with a black insert layer that protects the controller from the rough interior of the mount, and helps produce maximum friction. If for whatever reason your mount is missing this insert, the controller will not stay in place as intended. If you reach out through support on the website we send a replacement ASAP covered by warranty.
Cheap 3d printed junk
Sorry my son didn’t like it 🙂↕️
I still can't get this thing to pair with compatible games or use the compatability app!!! Frustrating ,it should pair easily with compatible games instead having to turn off headset. ,reboot,etc A whole ritual just to get it to pair! Im really disapointed !!!I shouldn't have purchased!!!
There are over 60 supported titles across multiple platforms that have native support for our haptic devices (ProVolver, ForceTube). The list is available on our website, our subreddit, and our discord server. We highly recommend looking through the list before purchasing to know what games are supported. In addition to the supported games, our Steam Companion App SteamVR compatibility feature offers basic functionality in all OpenVR titles on Steam.
As always, if you run into any issues or have any questions, don't hesitate to reach out through customer support.
I had emailed some questions on a product transition from the G2 to the Index. Nobody got back to me so I had to make a more expensive order because I didn't know what I needed. That will be my last order.
Unit did not function and locating information to assist in troubleshooting required a media app login
Control Holder broke, emailed for warranty assistance and no response to my email.
It broke twice within a month. The first time was when controller was removed from handle that the handle casing broke. Thankfully the part I needed that time. The second time my buddy got it snagged on his charging people while he was using it and it split the entire main part of the provolver gun stock. It was not covered under warranty and I have to pay over $100 if I wanted fixed now. Not pleased. Build quality should be of thicker material. I wouldn't mind the extra weight to have a better build quality.
I mean, 1 star is probably unfair, but I am very sad with this purchase, it was way too underwhelming. It doesn't work with almost any game, and when it does, it doesn't do it great.
Controllers fly
This product shouldn't be allowed to be marketed towards Valve Index users. The recoil and haptic effect from the provolver cause the sensitive valve index controllers to misinterpret the movement as sudden movements of the hands, making first person shooters useless. You can imagine your hands all of a sudden moving 10-100cm while holding a rifle suddenly. Doesn't make for a lot of fun. The company blames Valve but the Valve controllers only work as they were designed to, being very sensitive pieces of equipment. Steer clear if you're a Valve Index user.
Never received my Order. Bad Service.
Ours came damaged