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A
Rating: 4 out of 5
fast delivery
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Customer reviews of Pure Deco
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 2 732 published reviews
Summary of reviews
Pure Deco consistently delivers fast, reliable service with timely delivery and well-packaged products that arrive in perfect condition. Customers highlight accurate product descriptions, items matching visuals online, and careful, sturdy packaging that protects fragile pieces. The shopping experience is described as easy and efficient, with seamless order handling, clear descriptions, and quick, professional customer service. Overall, the store earns praise for dependable delivery, well-represented products, and attentive packaging and support.
Reviews 2 and 4 stars
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Rating: 4 out of 5
it's fast and secure, very good service
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Rating: 4 out of 5
Fast and efficient but delivery packaging inadequate (too large and poorly designed for the ordered items).
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Rating: 4 out of 5
Satisfied with the delivery times but delivery cost too high especially since it was not necessary to use such a large box, a large bubble envelope would have sufficed.
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Rating: 4 out of 5
Timely delivery, product arrived in perfect condition. Very good service, I am not disappointed. I have already recommended it to my acquaintances.
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Rating: 4 out of 5
Fast and error-free service
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Rating: 4 out of 5
fast and compliant.
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Rating: 4 out of 5
no comment
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Rating: 4 out of 5
Nothing to report, fast service
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A
Rating: 4 out of 5
Package undamaged, product conforms to the site description, nothing to complain about
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Rating: 4 out of 5
Very high reactivity (thank you for that) A small downside however (hence the allocation of 4 stars): The ordered product (Ming Ibride) arrived with some unpleasant scratches on two of its components (and I personally know the quality of control performed by this creative and qualitative company); although I was warned about the shipping/receipt method by courier or otherwise, I did not expect this inconvenience. I advise you to be vigilant if you want a good customer/provider relationship and therefore do not thank you, in this regard, for the little consideration that was indirectly given to me!
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A
Rating: 4 out of 5
Conforms to the photo on the net.
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Rating: 4 out of 5
Reliable and serious site respecting deadlines
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Rating: 4 out of 5
Very pleasant site and order delivered very quickly in good packaging
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Rating: 4 out of 5
Simple and fast service.
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Rating: 4 out of 5
The step-by-step online tracking of the ongoing order is very well done, reassuring, I really appreciated it.
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Rating: 4 out of 5
Good service, however the shipping costs are a bit high, I took advantage of their free shipping to place my order
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Rating: 4 out of 5
I found exactly the product I wanted
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A
Rating: 4 out of 5
Nice decor ideal for my small hallway with brick walls, easy to install
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Rating: 4 out of 5
report that an order only ships when all items are available
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A
Rating: 4 out of 5
It's very good.
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A
Rating: 4 out of 5
satisfied, nothing to change
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A
Rating: 2 out of 5
I placed my order a week ago and I still have no idea of the delivery date. Customer relations need to be improved
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Response from Pure Deco
Hello, We are following up on the comment posted on our partner Ekomi's site. It turns out that your order dated July 22 is indeed indicated as "available within 2 weeks". This information is included in the product sheet on our site, in the shopping cart, and also in the order confirmation email you received. Is your judgment not somewhat harsh? Awaiting your response, our team is at your complete disposal. Best regards, The Pure Deco Customer Service
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Rating: 4 out of 5
everything excellent except for the fact that a small branch is missing to reproduce the model.... but more small flowers..... the tree is really very beautiful nonetheless and I am very satisfied. fast delivery and well-protected product
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Rating: 4 out of 5
Timelines okay. Products conform to the site.
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Rating: 4 out of 5
Pleasant and easy-to-use website. Quick order reception. Careful packaging. The only complaint: shipping costs are too high
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Rating: 4 out of 5
Item as described and received on time, perfect! A bit expensive maybe...
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Rating: 4 out of 5
Good quality of the products offered
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Rating: 4 out of 5
good information regarding order tracking for my items no problem
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Rating: 4 out of 5
On the site it says: delivery in 48 hours, except that it's just the shipping method, not counting the warehouse preparation (package ordered on the 11th and received on the 24th). The package arrived in poor condition (thanks to the post office). But pure deco was quick to resend the same product to another address (given the delay). So, good site but order in advance if it's for a gift.
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Rating: 4 out of 5
Great responsiveness
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Rating: 4 out of 5
MATCHES THE PHOTOS; good delivery tracking via email.
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Rating: 4 out of 5
Receipt of the goods without any problem. Perfect packaging with protection. Very reasonable waiting time for receiving the package.
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Rating: 4 out of 5
Too bad there are shipping fees for every new order!
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Rating: 4 out of 5
nice site pleasant to use
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Rating: 4 out of 5
The delivery is fast and we are informed of the order shipment. I ordered MimiLou stickers but I find them smaller than in the photo on the site!
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Rating: 4 out of 5
1_I find the shipping costs high and especially not decreasing based on the order amount. Paying 6.40 on a 34 euro order hurts. 2_ The site advertises 24-hour delivery. In fact, for an order placed on Sunday, we received it on Thursday, but May 1st was a holiday. But in any case, the tracking information is great!
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Rating: 4 out of 5
EVERYTHING IS PERFECT THANK YOU FOR EVERYTHING
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Rating: 4 out of 5
I find a lack of attention
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