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A
Rating: 4 out of 5
A lot of choice by brand
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Customer reviews of Pure Deco
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 2 732 published reviews
Summary of reviews
Pure Deco consistently delivers fast, reliable service with timely delivery and well-packaged products that arrive in perfect condition. Customers highlight accurate product descriptions, items matching visuals online, and careful, sturdy packaging that protects fragile pieces. The shopping experience is described as easy and efficient, with seamless order handling, clear descriptions, and quick, professional customer service. Overall, the store earns praise for dependable delivery, well-represented products, and attentive packaging and support.
Reviews 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
Positive points: - Wide choice of products - €8 discount voucher upon signing up for the Newsletter very appreciated - Fast delivery, no waiting time - Perfect packaging and products, conforming to descriptions - Good customer follow-up Negative points: - Website a bit cluttered, too much classification of products, too many subcategories, too messy, no possibility to display all products on one page (time-saving)
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A
Rating: 4 out of 5
Very user-friendly website. However, information on order tracking needs to be reviewed as the order was placed on January 13 and no info since.
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A
Rating: 4 out of 5
everything was great, the speed, the tracking, the simplicity, except for one thing: the dimensions of the shelf were correct but it still didn't fit because the bending of the metal meant that its true dimension had to be taken diagonally (62cm instead of 60). We had to move about 380 books and a hundred CDs to move 2 huge shelves. But the shelf is very beautiful......!!!
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A
Rating: 4 out of 5
Fast delivery and suitable packaging
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A
Rating: 4 out of 5
Very fast delivery! Original products and the one I received is of good quality.
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A
Rating: 4 out of 5
no problem
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A
Rating: 4 out of 5
no problem
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A
Rating: 4 out of 5
Very good transaction.
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A
Rating: 4 out of 5
I really like your products, especially the original and robust fairy lights, keep offering beautiful products, happy holidays. ***
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A
Rating: 4 out of 5
Very good follow-up from customer service and responsiveness.
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A
Rating: 4 out of 5
Fast delivery, compliant products, and careful packaging. Nothing to complain about!
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A
Rating: 4 out of 5
A very good service, fast shipping, but unfortunately defective packaging that delayed the delivery! Fortunately, the product was very solid and resistant even though feathers are generally considered very delicate!
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A
Rating: 4 out of 5
Everything went very well: no issues with the order, and delivery within 48 hours. Very good.
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A
Rating: 4 out of 5
A lack in the ordering procedure: no information on tracking (order departure date, package tracking number...) which means that once you have paid, you know nothing about the approximate time of receipt.
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A
Rating: 4 out of 5
Naively I expected a somewhat artisanal product... but it's made in China... Like those found everywhere!!
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A
Rating: 4 out of 5
Speed in shipping quality products and in accordance with the 'catalog'
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A
Rating: 4 out of 5
the packaging was a bit too light for such an item, it arrived torn but everything inside was intact.
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A
Rating: 4 out of 5
the package was way too big for the product. This package arrived damaged but the inside was not harmed.
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A
Rating: 4 out of 5
very beautiful product but the base is not easy to set up
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A
Rating: 4 out of 5
Item as described. Fast delivery.
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A
Rating: 4 out of 5
A bit expensive but product quality and delivery times are met
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A
Rating: 4 out of 5
very good site. choice available
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A
Rating: 4 out of 5
Items correspond to the photo, but difficulties in hanging the suspension (it remains crooked)
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A
Rating: 4 out of 5
Original products! Very nice site!
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A
Rating: 4 out of 5
Simple order and fast shipping!
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A
Rating: 4 out of 5
Fast delivery, well packaged product.
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A
Rating: 4 out of 5
Fast delivery
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A
Rating: 4 out of 5
It's a good site, which delivers quickly, the merchandise is well wrapped. No unpleasant surprises.
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A
Rating: 4 out of 5
Flawless service
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A
Rating: 4 out of 5
No dissatisfaction
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A
Rating: 4 out of 5
Fast delivery, perfect thank you
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A
Rating: 4 out of 5
Good phone contact. Package shipped and arrived very quickly. No problem.
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A
Rating: 4 out of 5
Very fast delivery. Packaging ok
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A
Rating: 4 out of 5
It would have been nice to see the rose of the purchased light fixture as it is more imposing than imagined, and very pretty! My package was directly dropped in my mailbox, which surprised me, I was not able to make any reservations if necessary as indicated by email.
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A
Rating: 4 out of 5
Good service
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A
Rating: 4 out of 5
Nothing to report, everything arrived in a very short time without any issues.
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A
Rating: 4 out of 5
Generally good but a certain lack of detail on the product - it was all written in German!
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A
Rating: 4 out of 5
The color did not match my expectations so the photos displayed on the site should be revised to be closer to reality. No problem with delivery, the deadlines were respected.
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A
Rating: 4 out of 5
fast delivery, careful packaging
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