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A
Rating: 4 out of 5
Satisfactory,
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Customer reviews of Pure Deco
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 2 732 published reviews
Summary of reviews
Pure Deco consistently delivers fast, reliable service with timely delivery and well-packaged products that arrive in perfect condition. Customers highlight accurate product descriptions, items matching visuals online, and careful, sturdy packaging that protects fragile pieces. The shopping experience is described as easy and efficient, with seamless order handling, clear descriptions, and quick, professional customer service. Overall, the store earns praise for dependable delivery, well-represented products, and attentive packaging and support.
Reviews 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
I like the choice of items offered, the site is very pleasant, items shipped and delivered quickly; the packaging is very careful; I would maybe like more details on the description of the items, more photos reflecting the material, the exact color, the volume...
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A
Rating: 4 out of 5
Speed for the preparation and sending of the order. Serious customer service.
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A
Rating: 4 out of 5
Delivery was a bit long.
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Rating: 4 out of 5
Fast delivery but the box was soaked and well damaged... Fortunately, the products were well packaged!!
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Rating: 4 out of 5
No issues, products and deadlines respected
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Rating: 4 out of 5
Quality product but a bit expensive
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Rating: 4 out of 5
Order correctly acknowledged and delivered quickly.
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Rating: 4 out of 5
Sticker as per the site, fast delivery, item not damaged.
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Rating: 4 out of 5
Fast delivery and responsive customer service. Positive review
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Rating: 4 out of 5
Good services: quality of the item, originality, fast delivery.
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Rating: 4 out of 5
fast and compliant
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Rating: 4 out of 5
ordered placemats but the photo did not specify that the coasters of the same shape as the placemat were not included in the lot. red color same as in the photo/ fast delivery/ product seems to be of good quality/ to see in use
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Response from Pure Deco
Hello, Indeed, the model you ordered has an option. You chose to order the option '1 placemat 51 x 36 cm', this option being different from the choice of 3 mini sets. Indeed, our photo presents the large placemat as well as the small ones. We thank you for your comment and hope that you will be completely satisfied with your order. Best regards, Your Customer Service
A
Rating: 3 out of 5
The site does not contain enough descriptive information about the products, poorly organized, not enough photos of the items in context. The carrier was supposed to come today, 21/11/14. I waited at home all day since 8 AM this morning. It is 6 PM and he still hasn't come while the delivery hours end at 5:30 PM. Already the fact of not offering a time slot is not practical (who stays at home without moving from 8 AM to 5:30 PM on weekdays?). A fool like me. So waiting for nothing is infuriating!
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Rating: 4 out of 5
Quality product
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A
Rating: 4 out of 5
Beautiful selection of items and good presentation. Clear, quite diverse and nice. Too bad that the 'neighbors' of France do not benefit from a more favorable shipping rate than distant countries. We live in the era of Europe and this site still talks about 'Metropolitan France'... and the rest of the world! This is the explanation for the removal of the fifth star rating!
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Rating: 4 out of 5
Operation done quickly and well!!! Thank you
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Rating: 4 out of 5
Very good site, order received quickly!
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Rating: 4 out of 5
point + speed efficiency point - packaging/protection a bit light
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Rating: 4 out of 5
satisfied, table well protected for transport.
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Rating: 4 out of 5
Good! delighted
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Rating: 4 out of 5
Quality product delivered on time
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Rating: 4 out of 5
User-friendly site, order shipped quickly and received shortly after. I will put this seller on my whitelist :-)
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Rating: 4 out of 5
GOOD
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Rating: 4 out of 5
Fast delivery, product conforms.
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Rating: 4 out of 5
Good quality service. Delivery time respected. One of the two ordered products is of poor quality (delivered in kit form, one piece broken...). The other: good quality/price ratio.
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Rating: 4 out of 5
Very good... excellent quality price ratio
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Rating: 4 out of 5
Everything was OK for my order.
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Rating: 4 out of 5
Well received.
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Rating: 4 out of 5
I have already ordered from Pure Deco. Nothing to say about the quality of the website, the deadlines, and the store where I pick up my order. On this order, there was an error on your part regarding the color of the purchased item (sent chocolate instead of cyan but clearly marked cyan on the box!!) Therefore, I have to return to the store to exchange it.
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Rating: 4 out of 5
The order form is too long. There is a bug in entering the billing and shipping address. However, the delivery tracking is great!
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Rating: 4 out of 5
Product conforms to the description and arrived on time.
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Rating: 4 out of 5
Very good for the purchase, delivery, but the assembly sheet for the light fixture is very brief and hard to read, especially for the electrical assembly.
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Rating: 4 out of 5
Continuous information regarding the order status, quick reception.
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Rating: 4 out of 5
The delivery tracking was fast and precise. The products meet my expectations.
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Rating: 4 out of 5
Very positive review. Easy order on the site, secure payment, and especially express delivery.
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Rating: 4 out of 5
good service
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Rating: 4 out of 5
The product does not quite match the image I had in mind in terms of quality. The delivery time is very short and appreciated.
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Rating: 4 out of 5
good
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