Customer reviews of Pure Deco

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 2 732 published reviews
5 2 092 77% 4 509 19% 3 55 2% 2 29 1% 1 47 2%

Summary of reviews

Pure Deco consistently delivers fast, reliable service with timely delivery and well-packaged products that arrive in perfect condition. Customers highlight accurate product descriptions, items matching visuals online, and careful, sturdy packaging that protects fragile pieces. The shopping experience is described as easy and efficient, with seamless order handling, clear descriptions, and quick, professional customer service. Overall, the store earns praise for dependable delivery, well-represented products, and attentive packaging and support.

Reviews 3 and 5 stars

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A
Aline R.
Rating: 5 out of 5
following a purchase from 17/05/2022
Pretty object, soft light, meets expectations
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Severine P.
Rating: 5 out of 5
following a purchase from 12/05/2022
Fast shipping. Compliant with the description
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Valerie P.
Rating: 5 out of 5
following a purchase from 09/05/2022
Delivery on time. Correct package. Subject identical to the site
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Charlie B.
Rating: 5 out of 5
following a purchase from 11/05/2022
Order received super quickly, very well packaged and protected as it was glass and therefore fragile.
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Françoise H.
Rating: 5 out of 5
following a purchase from 06/05/2022
I received my glasses very quickly, in good condition in my mailbox. Perfect
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Regine M.
Rating: 5 out of 5
following a purchase from 08/05/2022
The shape, color, and dimensions correspond exactly to the description made on the site. They are meant to offset a light source, glass ball of 6kg... For now, the hooks are still not fixed to the ceiling.
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Nelly P.
Rating: 5 out of 5
following a purchase from 01/05/2022
Speed of delivery
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Annick R.
Rating: 5 out of 5
following a purchase from 29/04/2022
Quality products. Serious service.
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Guy B.
Rating: 5 out of 5
following a purchase from 20/04/2022
Fast service. Product compliant with the description.
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Jean-Pierre M.
Rating: 5 out of 5
following a purchase from 14/04/2022
meets my expectations
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Stéphane Q.
Rating: 5 out of 5
following a purchase from 10/04/2022
site with very beautiful products. Delivery time top notch.
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Elodie D.
Rating: 5 out of 5
following a purchase from 06/04/2022
Hello I am fully satisfied with my Newton light fixture. It fits perfectly in my new dining room. Thank you.
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Corinne P.
Rating: 5 out of 5
following a purchase from 02/04/2022
Very good quality product Fast delivery
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Marie José J.
Rating: 3 out of 5
following a purchase from 03/04/2022
Beautiful product compliant with the description; but 24-hour delivery (with extra charge) not respected; the order arrives in 3 working days!
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Response from Pure Deco
Hello, We are sorry for this issue, upon reading your comment we checked and indeed, your order was processed as standard (not express). We will proceed with your immediate refund for the extra charge you paid. We apologize for any inconvenience. The Pure Deco team
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Hella J.
Rating: 5 out of 5
following a purchase from 03/04/2022
The service was quick, your messages clear, the product impeccable.
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Marie-Claire S.
Rating: 5 out of 5
following a purchase from 28/03/2022
Very good site with very beautiful items, well finished. Fast delivery. I highly recommend
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Marie V.
Rating: 5 out of 5
following a purchase from 19/03/2022
I am very satisfied with my purchase. The items arrived in good condition well protected. The package arrived on the day indicated in the shipping tracking provided by email, with the steps being well detailed. You know what is happening every day. Top 👍😊
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Muriel A.
Rating: 5 out of 5
following a purchase from 15/03/2022
Package shipped as soon as payment was received. I appreciated the possibility to leave a message for special needs.
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Chloé C.
Rating: 5 out of 5
following a purchase from 09/03/2022
Simple purchase. Fast shipping. Nice merchandise
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Marie-Noële D.
Rating: 5 out of 5
following a purchase from 15/03/2022
Fast delivery, compliant product and packaging marked with a small delicate attention, nice little extra!
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Thérèse S.
Rating: 5 out of 5
following a purchase from 13/03/2022
Very nice selection of products
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Mehdy A.
Rating: 5 out of 5
following a purchase from 11/03/2022
Very good quality French product, top delivery service, I recommend you 100%, thanks to the whole team.
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Pierre-Antoine L.
Rating: 5 out of 5
following a purchase from 09/03/2022
perfect customer service on the phone. before purchase, fast shipping, compliant product
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Marianne C.
Rating: 5 out of 5
following a purchase from 07/03/2022
VERY FAST DELIVERY TIME - AND PRODUCTS DELIVERED COMPLETELY COMPLIANT THANK YOU
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Antoine R.
Rating: 5 out of 5
following a purchase from 05/03/2022
Very good product, nothing to say.
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Amal M.
Rating: 5 out of 5
following a purchase from 03/03/2022
Received within quick deadlines
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Finaspan M.
Rating: 5 out of 5
following a purchase from 02/03/2022
Perfect
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Marie Cécile G.
Rating: 5 out of 5
following a purchase from 09/02/2022
Pure Deco is a responsible company that keeps its commitments. 👇
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Valérie G.
Rating: 5 out of 5
following a purchase from 18/02/2022
Very pleasant telephone reception and order arrived very quickly and products are top
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Sophie B.
Rating: 5 out of 5
following a purchase from 22/02/2022
Delivery time top! Tracking top!!
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Danielle S.
Rating: 5 out of 5
following a purchase from 12/02/2022
Everything is perfect. Magnificent rug and super fast delivery
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Helene N.
Rating: 5 out of 5
following a purchase from 12/02/2022
Good value for money, fast and secure shipping.
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Bernard C.
Rating: 5 out of 5
following a purchase from 29/11/2021
Beautiful quality and delivery without problems
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Martine V.
Rating: 5 out of 5
following a purchase from 06/02/2022
Very satisfied, quick reception, beautiful quality of the item
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Severine V.
Rating: 5 out of 5
following a purchase from 07/02/2022
Speed of processing and shipping of the order
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Stephanie Q.
Rating: 5 out of 5
following a purchase from 29/01/2022
Products conforming and delivered quickly
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Jean Marc D.
Rating: 3 out of 5
following a purchase from 28/01/2022
Practical for placing photos. However, it would have been practical to foresee a hanging system
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Response from Pure Deco
We follow up on your relevant remark and specify in this regard that we have stipulated this sentence in the description of the collage itself: "For fixing, just two screw heads on the wall and this large collage hangs on the screw heads with disconcerting ease." Therefore, no hanging system is provided as the photo frame simply hangs on screw heads. The ledge at the back is designed for this. We thank you for sharing this comment and hope you will derive full satisfaction from this beautiful product. Best regards, The Pure Deco team
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Caroline S.
Rating: 5 out of 5
following a purchase from 27/01/2022
Top
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Nathalie A.
Rating: 5 out of 5
following a purchase from 04/01/2022
Perfect... in terms of product. The customer service is also competent and very pleasant. A big thank you to you. A top first experience 👌
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Nathalie G.
Rating: 5 out of 5
following a purchase from 17/12/2021
Satisfied with the exchange with a manager for the shipment of my package.
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