Customer reviews of R2MS

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 265 published reviews
5 222 84% 4 23 9% 3 12 5% 2 5 2% 1 3 1%

Summary of reviews

R2MS consistently delivers on reliability with timely and orderly fulfillment, as many reviews highlight on-time deliveries, items arriving as described, and orders matching the photos and references. The store also reinforces strong product alignment and care in handling, with numerous mentions of compliant, compatible parts and well-packaged items that meet user expectations. Customer service is repeatedly praised for attentiveness, professionalism, quick follow-up, and helpful availability, contributing to smooth communications and reassuring support. Overall, customers describe a competent, efficient team and a trustworthy supplier who provides rapid responses and reliable, accurate orders.

Reviews 1 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/03/2022
Very responsive and competent. They immediately notice if you have ordered the wrong parts for your machine and help you find the right item
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/03/2022
Complete site sometimes lacks photos for spare parts
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2022
Hyper reactive and super fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2022
The team is top-notch, always available, pleasant, and gives good advice (reference, exploded view...)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2022
Services on point and top delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2022
Smooth and well-organized site, the search by product and brand is magnificent. The informed advice from professionals as well as their responsiveness to satisfy their customers is an undeniable asset. Clear, concise, and fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/02/2022
Perfect. Very responsive site in case of issues, easily reachable as well.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2022
Fast and careful shipping (by carrier). The original product is compliant. Very reasonable price.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2022
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2022
Top service and information by phone. We were able to find the monobrosse part quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2022
A wide choice of references and a pleasant site to browse.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2021
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2021
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2021
Everything went well, perfect nothing to complain about.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2021
Fast and serious, nothing to report.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2021
Good evening, super product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2021
2 orders placed to date, fast delivery, compliant parts.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/10/2021
Professional, fast, and serious.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/09/2021
Impeccable.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2021
Professional and fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/06/2021
Delivery on time, nothing to say.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/06/2021
Products compliant.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/06/2021
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/05/2021
very fast order and delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2021
serious company
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2021
Good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2021
I discovered this site by chance, I will continue with it if it meets my expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/05/2021
I spoke on the phone with a friendly and patient person who gave me all the necessary explanations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/04/2021
perfect (price and deadline)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/04/2021
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2021
Well-designed site, quick search, everything is clear and we are dealing with competent and available people.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/04/2021
N/A
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2021
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2021
perfect!! products, deadline, tracking...I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2021
satisfied corresponds to my order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/03/2021
Good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2021
Pleasant site and easy to execute order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2021
The best, Stéphanie very helpful and very professional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2021
Order and delivered in less than 3 days. Super job
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2021
Responsive to our request, shipments conforming to our request on time...
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