RACER 1927 consistently delivers through fast, reliable shipping and well-packaged orders, with many customers praising the speed from ordering to delivery and the accuracy of product descriptions. The product quality stands out, particularly with gloves praised for fit, flexibility, grip, and protective feel, as well as overall durability and material feel. The shopping experience is described as easy to navigate, clear, and user-friendly, with responsive customer service and straightforward return processes noted in several interactions. Customers also highlight consistent availability of detailed product information and the site’s efficient handling of exchanges and repairs, contributing to a dependable, satisfying shopping experience.
Nice site but on the bike equipment part, it's hard to understand the differences between the 3 product ranges.
Nothing too serious but a little explanation would be welcome to facilitate the choice.
Translated reviews
Response from RACER 1927
Hello Stéphane,
Thank you very much for taking the time to leave us a review. We had written a guide to better navigate our 3 ranges of bike protections, but you are right; it is not highlighted enough!
https://www.racer1927.com/fr/blog/velo/quelle-protection-choisir-selon-votre-pratique-du-vtt-guide-2026-racer
Thanks to your feedback, we will improve this; thank you very much!
Have a nice day and see you soon,
The RACER team
V
Valerie B.
Rating: 4 out of 5
following a purchase from 03/04/2026
The site is practical but not very ergonomic.
Translated reviews
R
Renaud B.
Rating: 4 out of 5
following a purchase from 28/03/2026
Very very long restocking, but quality product and fast delivery
Translated reviews
B
Bruno R.
Rating: 4 out of 5
following a purchase from 15/07/2025
ok ok
Translated reviews
E
Earl La Vallée Des Rois C.
Rating: 4 out of 5
following a purchase from 06/05/2025
easy
Translated reviews
Y
Yann R.
Rating: 2 out of 5
following a purchase from 13/02/2025
2 damaged products out of 4. Certainly, this does not make them unusable, but it is frustrating.
Translated reviews
Response from RACER 1927
Hello Mr. Ribot,
We are sorry for the inconvenience caused.
Did you raise a concern upon receipt?
Could you please send us the details by email? [email protected] (if it concerns Cebé items) [email protected] (if it concerns Racer items)
Upon receipt of these details, our services will process your request.
Best regards,
P/ Customer service
D
D A.
Rating: 4 out of 5
following a purchase from 28/01/2025
I had some trouble placing my order due to a size issue. But the person I spoke to on the phone (very nice) advised me. Conclusion: it's great, but not always intuitive to find size information
Translated reviews
D
D A.
Rating: 4 out of 5
following a purchase from 28/01/2025
compliant items and fast delivery.
Translated reviews
H
H M.
Rating: 2 out of 5
following a purchase from 11/01/2025
Slight quality, especially for this price.
Color not exactly as imagined.
Too bad, because for Made In France, it's very disappointing
Translated reviews
Response from RACER 1927
Hello,
Thank you for your message.
We regret to learn that your order does not bring you complete satisfaction.
In a process of improving our products and services, you can contact our customer service at this email address: [email protected]
Our advisors will take the time to provide you with a personalized response, as well as proposed solutions.
Best regards
The RACER team
J
J M.
Rating: 4 out of 5
following a purchase from 09/12/2024
Quickly found what I was looking for, great.
Translated reviews
F
F P.
Rating: 4 out of 5
following a purchase from 29/11/2024
Hello the site is good and the delivery too but the product itself does not meet my expectations. The glove hurts my hand on the head of the metacarpal. The internal seams of the gloves where the heating cables pass stick out and press very unpleasantly on the back of the hand. Do you have a solution to propose to me? Thank you.
Translated reviews
H
H L.
Rating: 4 out of 5
following a purchase from 23/11/2024
Site a bit slow
Translated reviews
D
D A.
Rating: 4 out of 5
following a purchase from 17/10/2024
I am a regular customer. I have never been disappointed. A responsive service and a quality range. I remain loyal to the brand
Translated reviews
A
Acheteur V.
Rating: 2 out of 5
following a purchase from 29/07/2024
I am still waiting for my refund made on Friday, August 2.
Translated reviews
A
Acheteur V.
Rating: 4 out of 5
following a purchase from 22/07/2024
Very good site, glad to have discovered it. I highly recommend.
Translated reviews
A
Acheteur V.
Rating: 4 out of 5
following a purchase from 26/05/2024
Navigation quite fast and clear, efficient
Translated reviews
A
Acheteur V.
Rating: 4 out of 5
following a purchase from 27/03/2024
Reactive customer service
Translated reviews
A
Acheteur V.
Rating: 4 out of 5
following a purchase from 20/03/2024
Very satisfied with the product. Be careful when choosing the size (men/women/unisex) to take the corresponding table. Customer service is very good.
Translated reviews
A
Acheteur V.
Rating: 4 out of 5
following a purchase from 20/03/2024
Perfect navigation.
Perfect delivery as well.
Translated reviews
A
Acheteur V.
Rating: 2 out of 5
following a purchase from 02/03/2024
Chaotic delivery leading to unnecessary trips and associated time losses.
Translated reviews
Response from RACER 1927
Hello Sir,
In light of the complications encountered with your delivery, we completely understand your opinion and your dissatisfaction regarding this aspect.
Delivery is a parameter that unfortunately does not depend on us.
Once the package has been picked up and the instructions given, the transport company is completely "autonomous" in its delivery methods.
This can lead to inconveniences if an issue arises during the delivery attempts by the driver (closed relay point or refusing a package, customer absent, etc).
We remain, for our part, -unfortunately- dependent on these parameters.
Although we do everything possible, on the Customer Service side, to be responsive and find the most suitable/quick solutions to satisfy our Customers, we may be faced with this logistical issue. We are sorry about that.
We hope, however, that you will be satisfied with your item.
Best regards,
Customer service
A
Acheteur V.
Rating: 4 out of 5
following a purchase from 28/12/2023
There was a delivery problem, not at all from Racer, customer service reacted very quickly
Translated reviews
A
Acheteur V.
Rating: 4 out of 5
following a purchase from 17/01/2024
Product ordered available on the site but not in reality. Another color same product. Satisfied. Very fast delivery. Very good quality product.
Translated reviews
A
Acheteur V.
Rating: 2 out of 5
following a purchase from 10/01/2024
Not very convincing for keeping hands warm!!
I advise taking the size larger than the hand measurements
Disappointed for this quality and price
Translated reviews
A
Acheteur V.
Rating: 4 out of 5
following a purchase from 13/01/2024
Perfect color
Nothing to say
Translated reviews
A
Acheteur V.
Rating: 4 out of 5
following a purchase from 11/01/2024
nothing to report
Translated reviews
A
Acheteur V.
Rating: 4 out of 5
following a purchase from 04/01/2024
Order shipped and delivered in 48h
top! Product conforms to the expected quality perfect! However, weak point: no Relay Point offered in my city (strange because it's the first time this has happened to me during an Ecom order) so shipping costs despite an order of over 100 euros....
Translated reviews
A
Acheteur V.
Rating: 4 out of 5
following a purchase from 02/01/2024
Easy and quick order. Product meets my expectations. The gloves are warm and comfortable.
Translated reviews
A
Acheteur V.
Rating: 4 out of 5
following a purchase from 22/12/2023
Good pair of gloves, nothing to say about the quality/price ratio, stitching finish needs improvement, but nothing serious a quick burn will fix it. For size, I have large hands with fairly thin fingers, size 9 fits me like a glove.
Translated reviews
A
Acheteur V.
Rating: 4 out of 5
following a purchase from 14/12/2023
It was a bit of a problem, it arrived just in time for Christmas gifts.
Translated reviews
A
Acheteur V.
Rating: 2 out of 5
following a purchase from 19/12/2023
Very happy to buy good quality gloves from Racer, I was very disappointed with the size of these! It is clearly stated on the site that they fit normally, that you should choose your usual size. However, I received a pair that is 1 to 1.5 sizes smaller than what I usually take...
Translated reviews
A
Acheteur V.
Rating: 4 out of 5
following a purchase from 04/12/2023
Fast delivery but high shipping costs.
Translated reviews
A
Acheteur V.
Rating: 4 out of 5
following a purchase from 30/10/2023
Good product. Useful in negative temperature periods. I bought my first pair of bike gloves in 2017 and encountered a problem with one glove (bad electrical contact in 2023). I preferred to buy a new pair with the discount rather than repair the defective glove. Indeed, I didn't want to take the risk of having a defect on the second glove within a more or less short time. The cost of these two repairs would have been the same as the price of a new pair of gloves with the discount if the same discount had been offered to me. However, regarding the maintenance of these gloves, one can regret that they are not washable. Indeed, there is an unpleasant odor due to sweating. If solutions exist to eliminate it, I would be happy to know about them. As for the after-sales service and delivery times, it's perfect.
Translated reviews
A
Acheteur V.
Rating: 4 out of 5
following a purchase from 01/11/2023
I found what I was looking for.
Translated reviews
A
Acheteur V.
Rating: 4 out of 5
following a purchase from 28/07/2023
Hello,
The site is well made, intuitive navigation, you don't have to search for the desired item. The delivery arrived within a normally reasonable time. The only downside for me is the sizes; after consulting, measuring, and choosing the size based on the chart, I find the gloves a bit small.
No matter, they are summer gloves, summer doesn't last forever.
Translated reviews
A
Acheteur V.
Rating: 4 out of 5
following a purchase from 04/06/2023
Very fast delivery to the Auchan point but complicated because Auchan does not work with the carrier mandated by RACER (???)
RACER reacted instantly to provide the appropriate information
Translated reviews
A
Acheteur V.
Rating: 4 out of 5
following a purchase from 16/03/2023
Clear, correct, brief, effective
Translated reviews
A
Acheteur V.
Rating: 4 out of 5
following a purchase from 11/03/2023
Pleased with my gloves and now an extra set of batteries will make them last all day
Translated reviews
A
Acheteur V.
Rating: 4 out of 5
following a purchase from 04/03/2023
Easy to order, quickly shipped.
Translated reviews
A
Acheteur V.
Rating: 4 out of 5
following a purchase from 04/02/2023
Fast shipping
Customer service easily reachable
Translated reviews
A
Acheteur V.
Rating: 4 out of 5
following a purchase from 06/02/2023
Good site to find the product. The indicated size seems a bit large to me. I had to change and take the smaller size. I had difficulty finding the process to follow for the exchange. Once found, the refund and exchange were very quick. Thank you
Translated reviews
We use cookies for audience measurement and improving user experience.
English 
Français 
Español 
Italiano 
Deutsch 