Customer reviews of Retrogaming Console

And again I am obliged to put a star, purchase of an sd card on 08/09/2020, still not received despite your super delivery in 72 h max ... (it is September 30, 2020 after Jesus Christ ...) I already hear the excuses, mondial relay lost the package, or but it is because of the covid 19, (he has the back wide that one), I paid by PayPal, if I have nothing before October 07, it is the dispute file, and I'll do your advertising do not worry ....

THE HONEST No after sales service phone rings to the absent subscriber. 1 month and a half that I try to contact them without getting an answer on the phone, mobile, e-mail, chat on their site. For the sale they have good for the rest of the suckers. To answer your comment of 28/09/20 I have called 0176503939 and 0766404620 unfortunately you do not answer and of course no call back even if you leave a message. I have an invoice, an order number in the name of your shop. Your statements are just lies to look good to everyone. Answer your customers' requests simply and stop your nice words. I do not give you any information on my real identity for fear of having a guarantee, a refund, an after sales service.

I have never received a parcel, I was taken for a ride... it's more like a scam than an online business... No one answers the email... The people behind the website act like everything is normal... Anodyne answer and NOTHING... I'm still waiting for the package after 4 weeks of paying! RUN AWAY!

I am still waiting for a refund (order no. 30342) after having sent back the super pi on September 08. I'm going to wait a few more days and if I'm still not reimbursed I'll go to a consumer association to assert my rights as a consumer. It is incomprehensible to have to wait so long for a simple refund.

I got ripped off. Non-existent after sales service.

Delivery in time for a retro box 2To. (10 working days). The old fashioned games at the top. I've been using it for a while now and it works great. I've been using it for a while and it works great. I've been using it for a while now, but I'm not sure if it's a good idea to use it with my ps3.

Overall very satisfied even if some Mega Cd games don't work. What a pleasure to find the games of my childhood. I recommend the purchase of the console.

The console is well finished and the menu allows to navigate between the different consoles. The drawbacks: - The number of favorites is limited to 26, out of 10000 games it is really not practical - Some games don't work - There is no game search screen on all consoles - Some games are slow, especially on the Nintendo 64

Serious Careful shipping, console works perfectly. Some games do not launch but nothing dramatic on the quantity.

ps2 games + game cube many lag and error messages (game cube) controller provided does not sync. and no response from SAV given the price very disappointed

Good but can and should do better. Good quality and well optimized consoles with a price accordingly. Unfortunately, there are several concerns: -Long delivery times. -Communication with the shop and after sales service very average and it's a shame!

Very disappointed with the service. One number given, where I left a message, nobody ever called me back. Many games are not accessible (in the list but they don't launch) and many games are not playable, no buttons to launch them. Despite my message, no return... like a feeling of having been fooled by the 44,000 games announcement. But above all this black point, no sign of life of the sav while I see in the comments that the sav is reactive? False advice? Really disappointed.

Good follow-up of the product. Relatively fast delivery for Switzerland.

Hello, since August 31 still no news from you about my order 30199 ... !!!!!!! or colissimo number ( 9V31939454350 ) how do we reach you since you do not answer the mails ny on the phone ?? it is an order of 500 euros !!! !! cordially . chatelet.

Hi, can you find the saved games?

I'm going to have a hard time contacting the store, console is unusable.

Hello everyone be very patient Hello everyone, Retrogaming Store seems to be selling some amazing products. I'm still waiting for the arrival of my order of 684.86 euros placed on August 20, 2020, so 3 weeks ago. On August 26 I received an email announcing that my order is being prepared and delivered. Then nothing...I call and I listen to the beautiful music of the fairies of Zelda on the answering machine but I NEVER have anyone. After many emails and messages on the website, I received a call 1 week ago telling me that a new package would be sent to me via tracked parcel and that on Wednesday or Thursday, I would receive my order. It is now Thursday, and I have not received an order or a message of sending the parcel...nothing. I'm waiting for a commercial gesture and I'll keep everyone informed of the quality of the products...if my order arrives. PS: I would like a free controller as a commercial gesture...

I tried to contact someone but the sim card I received with my console was corrupted, I still can't enjoy my purchase because the console can't read the data.

I'm not sure if I'm going to be able to use the video capture feature on the Game Cube, but I'm sure I'll be able to use the video capture feature on the Game Cube....

The console is very well designed, and I'm very happy with the way it works, the explanations are clear, I recommend the site, no bad surprises.

Very disappointed because a problem with my order in the use Already 3 reminders and no response

fast delivery just 2 days is cool

Super happy with my order, it reminds me of my 20 years old, sent within 3 days well protected

I've been using it for a while now and it's a great product. I recommend it.

Received yesterday after a little wait to receive the package. Otherwise, the console is great, the screen is good quality. The greedy games like those of the Dreamcast or the N64 run well, even if some slowness the first seconds. The team was also very reactive to my requests.

Did not reply to email sent is late delivery

Service nonexistent Console good at the base. But after-sales service is non-existent. Following a problem on the console and after several relaunching nobody has deigned to answer me. The one year follow-up is a lie. Big disappointment.

Good but... The quality of the hardware is very good, unfortunately many games are in quintuple or worse, others do not launch and especially games on computer are very complicated to launch and others impossible to launch.pity...after I recognize that I have not yet called the support...

Ordered on August 2nd and still not received... it is now the 26th of August 2020

I've been using it for a while now, but it's a good console, easy to use, and everything works as it should, a real pleasure. The price for the memory cards with more games are a bit expensive but 22000 is more than enough

excellent, most games work well compared to other cards. Some games don't work. I removed one star because 99 the card is too expensive.

Very disappointed because still not my console Very disappointed, order the rk2020 place July 23 for pre-order July 27, tracking number received July 26 evening and my package nas still not move. I'm very pleased with the service and the quality of the product. I was looking forward to receive 4 days maximum after the date of pre-order. I hope to receive it within a month after my order

Very. nice to find these childhood games, thanks!

Fast and compliant Simple but clear instructions Some games don't work with 2 people, but given the number...we'll move on to others

I'm not sure if you have an online service or a more detailed explanation, especially on how to record games and how much memory I have and how to erase records if necessary. I'm sure you'll be able to help me out with this, but I'm not sure if you can help me out with this, because I'm not sure if you can help me out with this, but I'm sure you can help me out with this.

The delivery was complicated, but finally, we received our console! A top customer service, accessible via messenger more than via mail!

Very good console I am satisfied thank you

Quality Very good product.

I still haven't had an answer for an order

Order arrived in less than a week. The power cable for my Mega Pi was missing. I wrote to support to report the problem. The support answered me more than a week later. A few days later I received a complete power supply (transformer + cable). I put 4 stars because of the time it took the support to answer. Otherwise I am very satisfied despite everything.