Customer reviews of Retrogaming Console

Fast shipping but lacks remote control to change fan color

Satisfied with my purchasing experience, but could be improved with more clarity and ergonomics in site navigation. Especially when it comes to knowing which games are available on which system. This last point is laborious.

Everything was almost perfect for the delivery of my retrobox 8 except for the user manual, which I never received despite several e-mail requests.

I received my console very quickly but the HDMI cable was missing. I contacted the after-sales service, which was very responsive. The console is as advertised, so far so good.

Exactly as described. Works great but pricey.

Very pleasant to play all the games of my childhood. Well thought-out console. What's a shame is the micro sd under linux . Impossible to add games or make a backup if the sd is erased. N64 emulator struggles quite a bit. If not, nothing to say, it's a killer.

It's a pleasure to replay the games of my childhood on those points, it does the job, I don't regret my investment.

I'm not rating the store itself, but the product sold, in this case the Retrobox 4 - Why this rating? Well, because the PS VITA isn't functional and the PINBALLS games don't have key settings, so you have to do some research to find out how to map the buttons - not impossible, of course, but it's supposed to be plug and play, isn't it? Too bad, because the product is fine

Thanks for the advice

Good product...very pleasant to find all these games. Good after-sales service, although a little slow, but still pleasant.

Delivery time over a month. If I don't write I don't get any news

So far I loved my Retrobox 8! Really well done and their support has been spot on. The only reason I don't give 5-stars is that I ordered 2 wireless controllers and 2 wired one but the shipment was missing one of the wireless controllers. I got in touch with them and they had to refund that controller.

Quite satisfied with my purchase, about 15 games tested since the reception, the games are of quality, the backup works for the majority of them.interface easy to use and pleasant. However, some games don't work at all (star fox on the wii U for example). The delivery time took longer than expected, so allow for a margin or a little patience ;)

I ordered a hard drive from Boutique Retrogaming. The hard disk was very badly packed (a simple black film) and arrived defective. The same day I notified the after-sales service, which took 10 days to get back to me. Following a video showing the problem, I was authorized to return the faulty product at my own expense. With no news for a month, after a reminder, the after-sales service told me: "Your hard drive arrived in the workshop broken..., your hard drive is out of warranty, it will be returned to you within a week." I've paid 300 euros, received a faulty product and they're implying that I've damaged it, even though I reported it on the day I received it. Point to remember: they respond 1 time out of 10. You are responsible for faulty products, as the customer must be dishonest. The company is registered in Bulgaria, which allows them to behave as they please. For other customers, the CEC can help you initiate a complaint on a foreign site.

I had to contact customer service several times. Order arrived late. No commercial gesture to apologize ... the person I had on line several times was however friendly. We're still a long way from Amazon customer service.

Fine

Fine

Apart from an extended lead time for console preparation, there have been no problems whatsoever. The console works very well, and games are generally fluid. The interface is nice. The case takes up very little space. There are a few games that bug a little or whose controls don't work properly. But this is marginal. Well, I haven't tested the 50,000+ games yet!

Order arrived very late Received console reconditioned and does not work properly (sound that works from time to time and crashes from time to time)

Despite a slightly long delivery time, everything went smoothly. If you have any problems, the store responds well to your emails.

Had to pay £127 extra with DHL to receive my product past customs

Very good

I am quite satisfied with my order, 512 gig SD card for Steam deck Multi console, 53 000 games. I'd be delighted to have a special PS3 or Wii U card.

Overall satisfied. Small downside: the after-sales service was unreachable and the callback was late (2 days).

Had a few issues at the start . Didn’t realise I’d have to pay 20% import tax and did t think it was that clear on the website but my fault to be fair . Item arrived and the sound didn’t work . Took a few days to get sorted with their tech support but now all working . I spent ages deciding whether to buy the Retrobox 4 as it comes at just over £700 but now it’s working I have to say it’s bloody amazing . there are lots of cheaper alternatives but it’s the hardware that makes all the games play properly and there are SO many systems on there . I’ve got a hacked nes mini with retro arch on it and it’s not great . If you like Retro games and you’ve got the cash you’re in for a treat with this ! 😀

Small problem with the order, which was quickly repaired, without SAV asking us for proof. Which proves their confidence in their customers. And offers some very nice little gifts

As a general rule, everything goes smoothly - delivery times and after-sales service by telephone. But unfortunately, when the product is no longer under warranty, it's impossible to have it repaired "even if you want to pay for the repair" or to have it taken back to buy a new one.

I bought this card mainly for the 2321 games on the Atari ST, which are not available on the ???? card.

Hello I received the console but not the controller number 55516 too bad

Good store, responsive when we have questions, delivery a bit long, the classic retro box console works pretty well despite some bugs on the more recent games like golden eye, I told myself that for later the retro box 8 would be a good investment that would allow me to benefit from a good computer and in addition to a retro console that I hope will allow me to play games like golden eye.

it takes a long time to receive the order and it's not what you expect. e.g.: the m2 case of the switch disk. the system isn't finished, as Jay says in the videos.

A little too much delay on delivery, but the wait was worth it! The RetroBox8 is top-notch & the seller is responsive to questions.

Very good product

Given the size of the disk, it's going to take some time to test all the games. By the way, no Switch games, too bad. And a hard drive enclosure too small to accommodate the 8TB.

The delivery took much longer than expected, but it went smoothly. The console works very well, and it's great to be able to play our childhood games and even some recent ones.

Order placed on July 27: I was supposed to be delivered to my vacation destination in a few days 3 to 5 and no news from them! I had to follow them up with 4 or 5 emails to be sure of being delivered before leaving again, and always got replies 2 days late! In the end, I was treated like a gentleman and almost insulted, even though they don't know how to respect the delivery times indicated and reply on time. They simply cancelled my order. Not at all professional.

Glad to have found her missing games. Thank you very much.

Received on time .. conforms to my expectations ... RAS

Very Very Disappointed. I have a memory card for Steamdeck with 54000 games and it didn't work. I sent it back for exchange so now I'm waiting.

Hello, at the moment I have no sound on my televisions with the retrobox classic. I have contacted the site by phone and email...I am waiting for an answer from you.