Customer reviews of Retrogaming Console

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9,2 /10
Overall rating: 9,2 out of 10
Based on 3 563 published reviews

Reviews 1, 2, 3 and 4 stars

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J
Jalel B.
Rating: 4 out of 5
following a purchase from 29/11/2021
Hello. The console is perfect for my needs. It is small and practical nothing to say about the console just a little downside is with the controller provided. I have to disconnect it and reconnect it several times to get it recognized... Apart from this small detail you can buy it with your eyes closed! Thanks to retro gaming store for their reactivity and professionalism!
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Julien D.
Rating: 4 out of 5
following a purchase from 07/11/2021
Good machine, shame it lacks an on off button. Otherwise good service overall.
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Fabrice R.
Rating: 1 out of 5
following a purchase from 23/11/2021
I received my package 28 days after ordering when it was noted 7 days for manufacturing and 3 days for delivery! I've been using it for a while now and it's not working! The remote control doesn't work with the games and the console doesn't have a switch, so every time I want to play I have to unplug and plug it in again! I can't leave the console in my TV cabinet which has the plugs behind! I can't recommend this console at all!
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Matthieu V.
Rating: 4 out of 5
following a purchase from 25/11/2021
Great shop, very responsive customer service, I recommend
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Freddy R.
Rating: 4 out of 5
following a purchase from 11/11/2021
I am very pleased with the service and the quality of the product. I have received the product and will continue to use it in the future.
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Gregory P.
Rating: 4 out of 5
following a purchase from 02/11/2021
I had to be patient to receive the order, but it is due to the various shortages I think ... My order finally arrived on time. I encountered a problem directly, but the technical service was able to fix it. Positive experience then
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Bruno B.
Rating: 3 out of 5
following a purchase from 19/08/2021
The Sav service responds quickly but in case of failure the repair is very long, 3 months to send me another console. Beware many games do not work or are of poor graphic quality on PS1 and N64, many duplicates or more.
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frédéric E.
Rating: 4 out of 5
following a purchase from 23/11/2021
Very happy with the product overall just missing the category of pinball machines if not everything works properly I recommend this site these serious and good quality for the price.
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Fabrice N.
Rating: 4 out of 5
following a purchase from 18/10/2021
I received my machine very well packaged, everything is not scrapped but I am 97% satisfied. I recommend your product. Thank you very much to your team and I wish you a good end of year. Sincerely Nonweiler Fabrice
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Nicolas N.
Rating: 2 out of 5
following a purchase from 01/08/2021
I am satisfied with the quality of my order but not with the delay! More than 3 months of waiting! Even if I can understand the difficulty for you to receive the components but still at least warn the customer of the expected delay because forced to contact you several times to know the progress of my order!
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ludovic L.
Rating: 1 out of 5
following a purchase from 07/10/2021
I'm not sure what the quality of the product is, I still haven't received any information on the manufacturing delay and the worst thing is that for an object of this price, you use the worst carrier that exists. Fedex. At the time I'm writing these words, the parcel should have arrived but it is as usual with this carrier, impossible to know where it is. If you want to manufacture elsewhere than in France, at least have the decency to use a carrier that does not have the worst reputation in the world.
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DIDIER G.
Rating: 1 out of 5
following a purchase from 25/08/2021
Ordered on August 25 Received on November 3 Look for the error
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Ahmed H.
Rating: 4 out of 5
following a purchase from 29/08/2021
The product conforms to the order. The covid has impacted on the delivery of the material. I had the surprise of having 4 raffaello in compensation for the wait and I spend hours of my childhood games. I let myself be rocked by my childhood nostalgia.
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Romain C.
Rating: 4 out of 5
following a purchase from 29/05/2021
Very good!
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Julie S.
Rating: 4 out of 5
following a purchase from 13/05/2021
Delayed delivery but in conformity. Very efficient after-sales service when needed.
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clement V.
Rating: 2 out of 5
following a purchase from 24/05/2021
The principle is excellent but the realization leaves much to be desired. I received a first non-functional console, sent back to the after-sales service at my expense. More than 2 months of waiting to get one back and some games don't work. I chose this site because it offers N64 games that the competition does not have, but if I had to do it again I would do without.
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Fabrice B.
Rating: 1 out of 5
following a purchase from 06/07/2021
Many dreams... Hardware that does not follow the dream offered for sale. More than 50000 games according to the advertisement! The reality is different. More than 30000 games don't work and the console functions don't work either... I'm still waiting for a call back to propose a solution... more than 6 months of waiting and still no solution... I don't recommend this site.
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Response from Retrogaming Console
Hello,

Could you please contact us by email so that we can find a solution?

[email protected]

Thank you and have a nice day;
J
Julien D.
Rating: 2 out of 5
following a purchase from 01/07/2021
Extremely long delays... catastrophic soap
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Sofiane F.
Rating: 4 out of 5
following a purchase from 05/05/2021
You can feel that they really try to satisfy the customers
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Nicolas M.
Rating: 4 out of 5
following a purchase from 22/05/2021
Very good product ( argon 512 go recalbox, fast delivery, good relationship with customer service...e
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Mikaël T.
Rating: 1 out of 5
following a purchase from 01/07/2021
Package received late, hard drive and usb key not conforming to the photos..... of a ridiculous level of quality compared to what I was supposed to receive, deceitful salesman with his photos, chocolates in the box (nice) but which melted..... in short disappointed, received before leaving on holiday I could not return it, still in its box so much that I find it shameful.... I don't recommend this shop, and they are going to contact me again so that I change my mind.
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Lionel L.
Rating: 4 out of 5
following a purchase from 25/06/2021
I'm very happy with my purchase, but I have to be patient to receive the console on time. The interface is great, and many games are available and run smoothly. Thanks to boutique rerogaming !
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Marc R.
Rating: 1 out of 5
following a purchase from 10/08/2021
The items offered are not finished and do not work. I ordered Retrobox+DD 4to which I returned. The proposal was to fix the problem, an access to my personal computer (which according to the person I had by mail (I have the evidence) intervened daily to correct the bugs ? (to think about). The refund within 14 days? I've been waiting for 1 month. Company in financial difficulty because not able to respect its own conditions of sale. To be avoided. I'm going to contact the DGCCRF (the competition and fraud department). Not worth it (I wouldn't have put any star), yet on paper it's fantastic! Decu
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etienne H.
Rating: 2 out of 5
following a purchase from 10/06/2021
Poor value for money.
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Cyril V.
Rating: 4 out of 5
following a purchase from 30/05/2021
A great service!
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Jérôme C.
Rating: 4 out of 5
Top material retrobox 2 to asus pn 50 for my part mail and phone answers also only negative point, preparation time and delivery were a little long, a month of waiting otherwise the rest is perfect.
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Response from Retrogaming Console
Hi Jerome, Thank you very much for your positive feedback and your 4 stars! We are currently working on improving the deadlines despite the shortage of components. Have fun ;-) Sincerely, Boutique Retrogaming
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Olivier M.
Rating: 1 out of 5
6Tb hard drive expected since July 2021! Sent a first time defective, I was forced to send it back for exchange... We arrive in November and still no return but promises, always promises! I think I made a bad choice! I have lost almost 400 euros but I will not stop there. Be careful when you order from them...
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Renato P.
Rating: 4 out of 5
Overall happy with this console, but for the price ps3 emulation would have been welcome! Or at least a little tuto to install it... In any case beautiful little jewel, thank you to the Retrogaming team.
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Kenan K.
Rating: 4 out of 5
Quite satisfied with the product. Everything seems to work properly. It's a pleasure to be able to play the games and consoles that we grew up with. It's great. Thank you Rétro gaming shop.
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Response from Retrogaming Console
Hi Kenan, Thank you very much for your positive feedback and your 4 stars! Have fun ;-) Sincerely, Boutique Retrogaming
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AME&CONCEPT
Rating: 4 out of 5
So far I'm satisfied with my purchase, some games that don't work, it's a shame but I already knew that before..just regret not being warned before my purchase that 2 weeks later the 4to retrobox was released for the same price as my 2to
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Response from Retrogaming Console
Hello, Thank you very much for your positive feedback and your 4 stars! The new version has indeed arrived a bit quickly due to the international shortage that pushed us to change. Have fun! ;-) Sincerely, Boutique Retrogaming
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Frederic L.
Rating: 4 out of 5
Very satisfied with my purchase. The delivery was on time and in a carefully protected package. I would like to see a more detailed manual on the general operation of the retrobox because the possibilities are so immense that one can get lost. A database allowing a search by game name for all media seems useful (but maybe it already exists). The console runs perfectly, the games are smooth and it's a real pleasure to go back to my old consoles and the atari 800 which was my first computer. I highly recommend this purchase and the price is well deserved by the quality of the hardware.
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Response from Retrogaming Console
Hello Frederic, Thank you very much for your positive comment and your 4 stars! You can indeed already do a search by game name among all the systems of the console. Have fun ;-) Sincerely, Boutique Retrogaming
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Franck B.
Rating: 3 out of 5
A good gaming experience overall but sometimes accompanied by some problems of display that freezes that forces to restart the system and some games that does not launch even after changing settings! Nothing really bad though and does not take away the pleasure of having a machine like this! Thank you and good luck to all the team !!!!
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Yannick
Rating: 4 out of 5
Good machine! A little disappointed that another console with more games and more performance was released a few days later.
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Response from Retrogaming Console
Hello Yannick, Thank you very much for your comment and your 4 stars! The new version has indeed arrived a little earlier than expected due to our supply problems on the previous generation. Have fun ;-) Sincerely, Boutique Retrogaming
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Alexandre B.
Rating: 4 out of 5
Cool to go back 25 years
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Response from Retrogaming Console
Hello Alexandre, Thank you very much for your positive comment and your 4 stars! Have fun! ;-) Sincerely, Boutique Retrogaming
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Stephane F.
Rating: 1 out of 5
Too long, and 1 month later I'm still not reimbursed.
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Bruno B.
Rating: 3 out of 5
Ordered on August 14th. Still no news. Unreachable by phone. Update: They called me. My item should arrive within 15 days. We'll see and I'll update this review at that time. Too bad I didn't make any prior communication and wait for the customer to show up.
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Response from Retrogaming Console
Hello Mr. Buisson, Sorry for the delay. Sincerely, Boutique Retrogaming
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Todd
Rating: 4 out of 5
The minuses: Very long preparation time for a hard drive, lack of communication, laborious settings to do at the beginning. On the other hand, the customer service is excellent, top professionalism, the whole works correctly and the technical support is present. I really recommend! Thanks again :)
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Response from Retrogaming Console
Hello, Thank you very much for your comment and your 4 stars! Sorry for the long lead time, the delays are getting better. The 6TB hard drive does require some extra handling compared to the consoles. Have fun ;-) Sincerely, Boutique Retrogaming
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Freddy B.
Rating: 3 out of 5
The order and delivery went well. As the console was not suitable for us, we sent it back with the agreement of Boutique-retrogaming. We waited many weeks for the refund due to several misunderstandings within their team. Now everything is in order.
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Response from Retrogaming Console
Hello, We have proceeded to the refund of your order. Have a nice day.
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Laurent L.
Rating: 4 out of 5
Very good material
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Laurent M.
Rating: 3 out of 5
I am very pleased with the service and the quality of the product. I am very pleased with the service and the quality of the product and the quality of the service.
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