Customer reviews of Retrogaming Console

The beige consol from the beginning and full of defects and full of games it does not work

Kundenservice unter aller Kanone Nach fast einem Monat warten nichts keine Packet keine Versandbestätigung.So nachdem sich Firma einmal per Email gemeldet hat und antwortet das,das Geld nicht überwiesen wurde habe ich ihnen die Überweisungsbestätigung geschickt.Das war vor 4 Tagen,seit dem nichts keine Antwort.Habe langsam das Gefühl das die 500 Euro futsch sind.Würde jeden raten es sich gut zu überlegen hör zu bestellen,nicht sehr seriös.....

No answer to very precise and simple requests. Example: "The games and emulators listed in your description do not correspond to what was delivered. How do I update and install the missing emulators?"

I bought the mega Pi from boutique-retrogaming.com to give to my nephew and well this time just before Christmas I bought the SSD 1Tb 51000 games same for my nephew and well the returns were negative the PSP games do not work, for the NeoGeo CD games in the list of Roms on the store it is marked 88 NeoGeo CD games I have counted only 70, I have not had time to check the rest at my nephew but I think there will be other surprises ?? In conclusion, I'm disappointed with the item sold, which is not 100% functional and does not conform to the description of the available Roma ?

The video game does not work

Satisfied with the products purchased. However, the communication is disastrous, too many contradictions and lack of availability to meet the expectations of customers.

Still no sound, and unable to play the N64 game. Retrogaming tips are bogus and never solved anything. 300 screwed up.

I'm very pleased with the service and the quality of the product. I'm very pleased with the service and the quality of the product and the quality of the service. I'm very pleased with the service and the quality of the product, and I'm very pleased with the quality of the product.

I can't start Commodore 64 games

Purchase of the 1TB SSD alone. Contrary to the information provided in contact before purchase, it is not enough to connect to the Raspberry. The SSD contains the database but is not bootable. Recalbox must be installed on an Sd card. Not too inconvenient, the trick is to know it. A downside for the phone contact who is not very friendly. ("We'd rather sell consoles than SSDs.") On the other hand, the email contact for technical support is very good.

I ordered a 2TB retrobox from you to give to a friend for his birthday, delay after delay, since then I have cancelled my order.

Very disappointed but........ I'm putting 3 stars for the moment because I received the retro box 2to with a lot of problems (small shrill noise of the console, bug at all....) and there is a big forget of the arcade fba (final burn alpha.....) as it is indicated on the list of the site. I'm not playing for the moment, I'm still waiting. I'm waiting for the return of a new 2 to retro box and according to the result I will correct the note. I've been waiting for the return of a new 2 to retro box and following the result I'll correct the note. As much as I was very happy with the super pi recal box at the beginning of the year, it's disappointing but I'm waiting and I encourage the retro gaming team for this problem.

I ordered a console 500 euros. The most powerful and the one that has all the consoles. I'm not sure how long it will take to get the console, but I'm sure it will take. Still no news of the order by the end of the week. I hope they don't rush it and have a product that doesn't meet the specifications and the promise on the site. I'm waiting and I hope I don't have a bad surprise with games that don't work or incomplete emulation. They put a list of games it is important to respect the commitments to the customer. Wait and See

I'm very excited about the purchase of this retro console, I wanted to make the purchase following an operation that forces me to have a reduced mobility temporarily, to distract me by playing a large quantity of games from my childhood but I quickly disappointed, wireless controller does not work, a large number of games announced but in reality many duplicate or games unfortunately inaccessible, I am therefore a little frustrated with this purchase pity, otherwise sent quickly

Big problems A promising idea, but in fact several problems arise: - All games do not work (no MSX games work) - On some games, impossible to play with several players (while the game is made for that) for example Bomberman - On other games, the screen is too small, literally a small square of 20 cm by 20 cm, a little complicated to play with several as Mario Kart on Nintendo 64 After contacting the company, they try to solve the problems but it still does not work.... no customer follow-up either. No replacement solution offered... In short, for a purchase of over 300, I regret bitterly! I don't recommend it at all!

I've paid 239 euros for a superpi and I still haven't heard from it after 4 days, especially since it says express delivery in 3 days. I'm starting to think it's a scam and I hope to see some new ones soon, especially since I took the so-called 45000 games model...in general when you order you get an answer within 3 days.I'm going to wait and post a second message if I get it but it's starting to make me doubt the sincerity of this site especially since there is retrogaming.com and retrogaming.fr and it doesn't have the same order time..and most people don't even know if it's the same site or if it's 2different..in short, I think I've been tricked...pass on your way if you're not rich...

Zero site concerning the payment with alma Impossible to regulate rotten has shit to avoid this trade

The package arrived open, a controller is not functional, a button is blocked pressed, I hope that the SAV can do something. I was supposed to get a blue Xbox controller, I got a black one. On the positive side, it's a very well made product, a huge choice, very well organized, bravo the retrogaming team for the work. To make the product even easier, the save system should be changed, the quick save and quick load button being very close, when you make a mistake you eat your fingers, you have to take the time to configure the controllers, which can be a bit long. For those who know how to correct these last two points, go for it, take the 2TO retro you 'll not be disappointed.

Zero customer service I advise you not to go your way it's better

2 weeks of delay on the delivery! I've been using it for a while now, but I'm not sure I'll be able to use it again. I'm very pleased with the quality of the product, even though I ordered an Xbox one controller and not a switch controller.

Disappointed with the quality of the games provided A little disappointed with the games available. On the other hand the fact that you can add games via usb key is pretty cool and well done.

I ordered the SuperPi console for my boyfriend's birthday, 200 euros for a console with a power cable that does not work. The result: we can't use the console because the voltage of our personal cables is too high or too low. An email sent ten days ago, no return. No customer service and 200 euros spent for nothing. I don't recommend

I've been using it for a while now, but I'm not sure if it's a good idea to use it for a while. The principle is great but I find that the handling is not very intuitive, it lacks explanation and instructions Complete in any case for a Sunday gamer like me. I'm not sure how to use it, but I'm sure it's a great tool for me to use in the future. I'm not sure if I'll be able to get the game to work, but I'm sure I'll be able to.

Here is my opinion after one month of use. Currently, I am waiting for an answer from the technical support which I still haven't received concerning a problem with the NETPLAY tool (doesn't work when following the NETPLAY installation video). I also noticed that after starting the Recalbox V7 console, I have to wait about two minutes for it to be functional. Some games on which I would have liked to play to find my childhood have defects (Ex. Maniac Mansion on NES, the words and texts during the game are written in another language than English, even some letters have illegible characters on this game). I hope that I will have an answer to my questions and problems so that I can review the two star rating and my comment. Sincerely

Good site. Good material. A little delay in delivery despite the surcharge for fast delivery

too many games that bellow! it blocks or it doesn't work! disappointed !!!!!!!!

Many games don't work. Too bad. But quite satisfied anyway.

I have been waiting for a new micro SD for several weeks. I have contacted your services several times, you continue to tell me that my micro SD will be sent soon, but to date it is nothing. I have been offered a commercial gesture via FB Messenger, so I am still waiting.

I find the console too slow, and you have to buy several controllers to be able to play all the games, which is not specified at the time of purchase, disappointed.

Bad experience, I do not advise this site.

The hard drive doesn't work. So no games. No positive response from the team. My opinion will change if they can fix the problem or change my drive. It's been over 3 weeks.

Hello, I only have 20800 games instead of 22000 and some games that don't play

I'm enjoying it. Too bad the controller doesn't allow you to play some playstation games

NESPi4 console option 50000 games ordered on 29/09 received on 9/10 with 11 games.....and of course not the best. From then on, calls, emails, meetings, etc.... When I manage to get someone, it's pretty nice but it does not progress, I'm told I will receive another product but no information, nor delivery date. I'm waiting for the next step, hoping for a happy and quick outcome

I'm not sure what to do about it, but I'm sure it's a good idea to have a look at it. -Large selection of games. Minuses: -The controller provided does not work for Nintendo 64 games (the directional cross does not respond). -Many games do not work (example on Nintendo 64: Mortal Kombat, on Fifa or ISS slowdown or you can not use some functions ditto for Lil At Wars). -The Commodore 64 games don't work. Overall, it's a good buy.

I'm very pleased with the quality of the product. I am very pleased with the service and the quality of the product, but I have to say that it is very good and I am very pleased with the service. I've been waiting for more than 3 weeks instead of 48/ 72 hours!

Customer feedback to be improved Insofar as a customer sends you emails it would be normal to respond within a reasonable time, I have difficulty understanding the logic of delivery by Mondial relay if in the end it is CHRONOPOST who delivers to home

And again I am obliged to put a star, purchase of an sd card on 08/09/2020, still not received despite your super delivery in 72 h max ... (it is September 30, 2020 after Jesus Christ ...) I already hear the excuses, mondial relay lost the package, or but it is because of the covid 19, (he has the back wide that one), I paid by PayPal, if I have nothing before October 07, it is the dispute file, and I'll do your advertising do not worry ....

THE HONEST No after sales service phone rings to the absent subscriber. 1 month and a half that I try to contact them without getting an answer on the phone, mobile, e-mail, chat on their site. For the sale they have good for the rest of the suckers. To answer your comment of 28/09/20 I have called 0176503939 and 0766404620 unfortunately you do not answer and of course no call back even if you leave a message. I have an invoice, an order number in the name of your shop. Your statements are just lies to look good to everyone. Answer your customers' requests simply and stop your nice words. I do not give you any information on my real identity for fear of having a guarantee, a refund, an after sales service.

I have never received a parcel, I was taken for a ride... it's more like a scam than an online business... No one answers the email... The people behind the website act like everything is normal... Anodyne answer and NOTHING... I'm still waiting for the package after 4 weeks of paying! RUN AWAY!