Customer reviews of Retrogaming Console

Hello, too many games that don't work.

Disappointment ............ ......... ... ...After buying a Retrobox 1TB, globally satisfied (except maybe the controller, which, out of order, disturbs the good functioning of the games), I went in search of the GPI. Great disappointment because the listing of games announced on the site is incorrect, including the Neo Geo is purely and simply absent while I had bought the console essentially for this system. The autonomy with batteries is ridiculously low...

Waiting for a refund, return of the console the next day because it did not meet my expectations ... I was to be refunded within 14 days (message of April 30) we are May 20 still no refund and unreachable by phone

I've ordered a megapi from a website and it arrived late. I've been waiting for a few days for a new one to arrive...

I'm not sure if this is a good idea or not, but I'm not sure if it's a good idea. I'm not sure if it's a good idea or not, but I'm not sure if it's a good idea or not. 169 for the console ok but still 79 for so called 48000 game more than 1000 games don't work, most of them are in double triple or quatruple on the different supports, I wanted to play a sensible world of soccer on amiga , a pro evolution soccer or iss pro evolution on playstation , but unfortunately it's a great disappointment...

I'm not sure what to say about the team, the follow-up, the merchandise, the shipping, etc... I'm not sure if it's a good one or not, but I'm sure it's a good one. I'm sure you'll find it very useful and I'm sure you'll find it very useful.

Many games impossible to launch, duplicates, no search tools, no "rework" games.

Good quality product but excessively expensive Too expensive for a job that can be done by yourself with a computer, internet and especially a good aliexpress order. I'm not sure if I'm going to be able to get a good game, but I'm not sure if I'm going to be able to get a good game, so I'm not sure if I'm going to be able to get a good game. There are 22000 games but many are duplicates or triples. Apart from everything that has been mentioned the product is very good quality and especially very interesting for people nostalgic for these games and consoles of the 80-90 years.

I have to say that I am very pleased with the service and the quality of the product, but I have to say that it is very good.

Graphics of the ps games not identical to the originals, neo geo games running issues

Avoid. So I do not share the previous opinions. Here are 13 days that I placed an order for a time indicated as follows Shipping: 6.98 via Express Domicile 24-48h And no news, no tracking number and no response to the phone and a mail pretexting the Covid and promise of a tracking number that has never arrived. Between 24/48h and 2 weeks there is a "slight" difference Promise of the site: Orders placed before 13h leave the same day. Even in the current situation the delay is not acceptable .... Beyond that there is the absolute laxity of not giving any information... I invite you to the greatest vigilance with this shop.

No box and no instructions. Saved by your great website Be well

I paid for a 24 hour dhl delivery and got the console in over three weeks. It's not your fault but you should have refunded the 10 euros.

Delivery a little complicated Already share a review of the service that lacked pro activity in this period. The service was very good and I was very pleased with the quality of the service. The service is very good.

Ordered my package on 3/26/2020 received my package. The 26/4/2020! I am a beginner and I have been fiddling with all the buttons on the plant machine. Can't get the main menu anymore

Lack of follow-up in the service and management of orders. No follow-up in the management of my order. Incorrect information. Certainly we are in period of COVID 19 so the delay of 3 weeks against the 48h-72h mentioned may be acceptable. On the other hand, the total lack of information and daily reminders to have information on my order and its shipment (payment of 10 euros for DHL) makes me totally dissatisfied. The latest episode, a reminder to DHL that finally the order has not been transmitted to them so they can not deliver me .... So I can't be satisfied with such a service.

not received decolis

Too many duplicate games triple even Too many duplicate games triple even more! 15 days to get it. It should not cost more than 100e in the end Disappointed

Not serious! Unknown delivery time, more than 2 weeks after the order, no information mail and unreachable customer service! Not serious!

GPI Case's multidirectional cross is defective The tested emulators work, but it's the case's assembly that is defective. Indeed, the space around the multidirectional cross is too big and the assembly is shaky, even defective. So, as soon as you are on a game and you press down, your character can go down to the right or to the left without you realizing it. This sensitivity of the cross limits the pleasure you can have when playing, or annoys you and you don't find the handling of a Game Boy. Very disappointing considering the price.

A lot of games are in 10 copies and a lot of them don't work, the ps2 is almost unplayable and the collections are not available, and there are a lot of games missing.

Received in time Several games do not work, even when changing emulator.... a little disappointed. Overall a good machine

A lot of bugs, I didn't know about the pi 4 before ordering my pi 3 console, which is much less powerful and very fun, but otherwise great stuff, even better than the original versions.

I ordered via chronopost with an extra controller and arrived via colissimo after 10 days with only one controller. Called 8 days ago regarding the second controller and no news to date. I've been using the console for a while now and I'm not sure I'll be able to get it back.

The madness of grandeur. The package took a while to arrive but that's due to the epidemic, it's already good to have maintained the deliveries. On the other hand, I'm not very satisfied with the GPI console that I ordered. First, the list of games displayed on the site does not correspond to the games present on the console. The quantity is still there but the Neo-Geo category has disappeared for example :/ some titles are in the arcade category but not all (The Last Blade for example, even though it is an expected classic)! Another flaw that is much more annoying is the way emulators work. If most of them work well and recalbox offers many welcome options, the Arcade, Neo Geo, and Game Boy advance emulators (I didn't test all of them) work very badly! The sound saturates horribly, the games raaaaaaaaament to death and there is a lot of tearing and other image defects. I'm not sure I'd have expected any more optimization, at least for the must-have games (MarioKart Gba is unplayable, although I don't think it's very demanding). Given the number of games on offer, I expected this kind of malfunction, but what a shame not to have ensured that a minimum of classic games (which are sure to be launched by anyone who lays their hands on the console). Which leads us to wonder why they put so many games on the console, even though some of them don't work. I realize this is probably related to the technical limitations of the RaspBerryPi 0, but then why offer consoles that don't run? I'm not sure if it's a good idea to have a console that doesn't work, but I'm sure it's a good idea to have a console that does work. I'm not sure if it's a good idea to have a console that doesn't work, but I'm sure it's a good idea to have a console that does work, but I'm sure it's a good idea to have a console that doesn't work. It's the very philosophy of the product that poses a problem, namely offering a ton of games, even if it means offering several iterations of the same sports game (which isn't very interesting), without worrying about whether the selection is relevant and above all functional! When you start up the console, you're faced with a mountain of games that you know you'll never get to play, and most of which aren't very interesting (a lot of Atari games, even though we know that this console is known for its games, which are all similar and not very original, unless you're an Atari fan...). This quantity of games sometimes borders on the absurd, unless you are a real retro games bulimic. The selection contains hack roms, french translations of japanese games, rare games, which allows to discover interesting games. -All the games are very well scrapped, it's very pleasant to scroll through the games and the covers in the menu, we really have the feeling to be in a museum and to face a part of the video game heritage (which seems to be the promise of the product) -Most of the emulators (up to 16 bits consoles) work very well and Recalbox offers very interesting options like a backup system for the games that don't have any (i.e. a lot). -The plug and play promise is well respected, you turn it on, everything is in place, hardware and software (except for some emulators as I said). -If the selection of games poses some problems, it must be recognized that it is also the ideal way to discover gems, randomly, at the bend of a menu, to play retro games other than the endless classics that everyone knows. It's possible to become a real explorer of video game history and to start exploring this gigantic video library. In short, I'm quite disappointed that the promise of being able to play the neo geo and the GBA on a portable console is not kept, if someone has a solution I'm a taker. An interesting object but one that would gain so much from being more polished.

I am very pleased with the service and the quality of the product. It is very good and the price is very reasonable. I would like to thank you for the excellent service and the quality of the product.

I understand that the situation is complicated but still. Console not even sent after 12 days. So refund. Too bad I really wanted to play it ....

Too many games don't launch or bug

Site that announces 72 hours of delivery then no more news. Impossible to reach customer service by phone. SMS not very courteous and I'm still waiting for my refund!

Delayed delivery Hello I placed an order on March 27 but I still haven't received my product. On top of that, the tracking information is not up to date and I can't follow my order in real time... If I don't have a return by the beginning of the week, I will ask for a refund of my product...

I ordered a GPI on March 30th by DHL express 24h and I still haven't received it and it's April 2nd! I still paid an extra 10 euros for this express delivery. I have no answer from the shop about a possible date of reception!

Incomplete order upon receipt.

Listening, quick response to my questions

The experience was not very pleasant due to a very long delay in the reception, two weeks for a reason that I don't know. I had to call the shopkeeper several times to get some news which did not really reassure me. In the end, I received my package without knowing what had happened (forgotten in the shipment, lost package??...). Well, apart from that, the packaging is very good, everything is well packaged and the few tests made (little time since I returned to work after this long wait) are conclusive and the product is of good quality ... I recommend the proposed products for the one who wants to make a retro cure!!!

Following a claim, my posts on their page were deleted and then I was banned from the page. To date still no confirmation of sending the sd card while the first collection has a code error (incomplete file). I'm not sure if I'm going to be able to get the card, but I'm sure I'll be able to get it. I'm not sure how to get the card to the post office, but I'm sure they will be able to get it to the post office and I'm sure they will be able to get the card to the post office. I strongly advise you to go to the competition who sell at the same price or to assemble it yourself since I take more time with the service department than to assemble it myself. For those who are interested, several screenshots of our exchanges are available.

I'm not sure if I'm going to be able to use this one, but I'm sure I'll be able to use it.

I would have put "good" but just a few details have made the score drop a little. 1) due to a supply problem of their components, my order arrived more than two weeks later. It doesn't really bother me if the sales department would have contacted me to let me know about this problem. But it was me, who after a few days, contacted this department to know where my order was (ready to be received by the postal service for a week). 2) There are enough games that don't work (even when changing the emulation configuration of the game) or others that "bellow" or run in slow motion (Warriors of Migth anf Magic from Playstation, which I love, for example). It's not perfect, but you have to understand that it's emulation. ...otherwise it's a nice machine with games to play all your life, around childhood memories and nice discoveries! I hope later to be able to redo the lists a bit, delete the games I don't use (or can't use) and register new ones that are interesting!

BUY CONSOLE except for some games that don't work great buy

Very serious site, too bad many games don't work. Quickly answers questions.

just played super mariokart, the second player bugs / pixelates a lot