Customer reviews of Retrogaming Console

I ordered an item with additional shipping costs in 72 hours. I received my order almost 1 month later and despite my request I have not received my refund.

*** TO AVOID / SCAM *** Order delivered within 1 month incomplete and not functional

No way to get an answer to the mails sent, no sound other than through the jack of the thing, some games work but the commands are not recognized.

Hello, my opinion will be seen quickly. Order received almost two months later, and already problems after three days impossible to load the games Neo Geo and two connect a Bluetooth controller. Then I now have the console that puts a load is impossible to open the home menu. I have contacted customer service and no one has answered me so I will put a lawyer if within three days no one answers me

The advertisement speaks of ultra fast delivery when in reality the delay exceeds 1 month of waiting When opening the package the console does not work The return costs must be advanced by the customer

Null!!!! A scam . I ordered an Argon 512go console, I received it out of time (3 months later), dysfunctions of the games, no after sales service!!!! My console is currently under repair since November 07! I played only once!!!!

I received my package 28 days after ordering when it was noted 7 days for manufacturing and 3 days for delivery! I've been using it for a while now and it's not working! The remote control doesn't work with the games and the console doesn't have a switch, so every time I want to play I have to unplug and plug it in again! I can't leave the console in my TV cabinet which has the plugs behind! I can't recommend this console at all!

I am satisfied with the quality of my order but not with the delay! More than 3 months of waiting! Even if I can understand the difficulty for you to receive the components but still at least warn the customer of the expected delay because forced to contact you several times to know the progress of my order!

I'm not sure what the quality of the product is, I still haven't received any information on the manufacturing delay and the worst thing is that for an object of this price, you use the worst carrier that exists. Fedex. At the time I'm writing these words, the parcel should have arrived but it is as usual with this carrier, impossible to know where it is. If you want to manufacture elsewhere than in France, at least have the decency to use a carrier that does not have the worst reputation in the world.

Ordered on August 25 Received on November 3 Look for the error

The principle is excellent but the realization leaves much to be desired. I received a first non-functional console, sent back to the after-sales service at my expense. More than 2 months of waiting to get one back and some games don't work. I chose this site because it offers N64 games that the competition does not have, but if I had to do it again I would do without.

Many dreams... Hardware that does not follow the dream offered for sale. More than 50000 games according to the advertisement! The reality is different. More than 30000 games don't work and the console functions don't work either... I'm still waiting for a call back to propose a solution... more than 6 months of waiting and still no solution... I don't recommend this site.

Extremely long delays... catastrophic soap

Package received late, hard drive and usb key not conforming to the photos..... of a ridiculous level of quality compared to what I was supposed to receive, deceitful salesman with his photos, chocolates in the box (nice) but which melted..... in short disappointed, received before leaving on holiday I could not return it, still in its box so much that I find it shameful.... I don't recommend this shop, and they are going to contact me again so that I change my mind.

The items offered are not finished and do not work. I ordered Retrobox+DD 4to which I returned. The proposal was to fix the problem, an access to my personal computer (which according to the person I had by mail (I have the evidence) intervened daily to correct the bugs ? (to think about). The refund within 14 days? I've been waiting for 1 month. Company in financial difficulty because not able to respect its own conditions of sale. To be avoided. I'm going to contact the DGCCRF (the competition and fraud department). Not worth it (I wouldn't have put any star), yet on paper it's fantastic! Decu

Poor value for money.

6Tb hard drive expected since July 2021! Sent a first time defective, I was forced to send it back for exchange... We arrive in November and still no return but promises, always promises! I think I made a bad choice! I have lost almost 400 euros but I will not stop there. Be careful when you order from them...

Too long, and 1 month later I'm still not reimbursed.

I just received the hard drive, what is this thing? not at all like the picture, plus thanks for the chocolates that melted on the manual...... The case is an ICY BOX normally, not this ugly and cheap thing, the key is tiny, not even tested, because frankly disappointed, we feel really ripped off..... ORICO make more nice boxes, between 28 and 34 they sell them on Amazon, not even a stand to hold it vertically even though it exists, Seriously, there's a problem, I'm waiting for explanations,

You should not be in a hurry when you order from them, they tell you that the product is in stock and 1 month later you still haven't received it

Not much service Edit: in response to the answer... how do you try to help me? The solution would be to send the console back to you for a refund. At my expense? And if I get a new console... the price has gone up, do I have to pay the difference? Why don't you do an exchange? Why don't you want to talk about it on the phone and offer to talk about it on Facebook or by e-mail with answers that are halfway off the mark? Unfortunately, you don't want to deal with this situation and I regret that. When I wrote my first review, I was contacted. But my questions were not answered. I have reset the console as requested, but I am still having problems. I'm at the same point. I wonder if the console I bought ever had an owner modify it and send it back because he couldn't get away with all the crap he did on it... I wouldn't know because I'd love to ask questions, but email exchanges that go in circles annoy me. So I'm playing with this console that doesn't work the same way twice and isn't quite what I bought.

Although I understand the shortage of components, a misleading advertisement on the delay is annoying - a lack of communication on the part of the Boutique - I want to believe that the work is well done and serious but here a bad experience and I still have not received my Order with almost 1 month to go

Terribly disappointed.... I have just received the console and asked for assistance because I was stuck on the black screen marked recalbox and after a first assistance the games did not work. After the second assistance it worked but it was impossible to quit the games. I have turned the console back on but it is still stuck on the black screen marked recalbox. I am very disappointed because since then I have had no support and I will send it back and demand a refund.

Still haven't received a refund confirmation email!

64GB console... 50 GB used Edit: the review below was before I realized that a lot of other games ran very poorly. Especially on N64. So very disappointed On 22000 games present, it is necessary to count on 1/2 or 1/3 of this figure. First of all, 8000 C64 games are not usable; impossible to launch. Most of the games are duplicates or triples or more, on different systems. And I'm talking about identical versions, not series... Sometimes, on the same system, almost every game is present several times in a row. The same title, in exactly the same version, is played between 3 and 10 times. Many games are in Japanese, without the translation as indicated on the website. Impossible to understand how to start the game. The number of games in each system... Has nothing to do with the list indicated on the website. The controller is also not the same. After contact, no answer other than that it's complicated to make a system like this... And that I can return it. I'm still happy with the games, because it's for my 7 year old son and a few nice games are enough for his happiness. But for those of you hoping for the games advertised... Tell you that it is rather a lottery. As for the menus of the selection of systems of favorites etc. ... It is simple and effective. The small thumbnail with a picture of the game for most of them is very convenient to make his choice. The search functions are practical too.

Retrobox 2TO console received without keyboard and with a wired controller

They advise and promise games before the purchase and then once the equipment is received and the promised games don't work they don't reply and "prefer to leave it at that" shameful to avoid !!!!

Delayed much too long disappointed Delayed much too long 3 weeks to receive my parcel it was to arrive at such date then another and still another one a blow they have the product close to leave the following day it one always not received

order paid the same day. after 10 days without news.my order is gone ????

A shame!! the worst shopping experience on the internet. I just asked for info on my delivery. Seller lied to me and promised delivery..he hadn't even sent the item. after inquiring with DHL. He tells you: Article goes through Belgium, Lie the seller is in Poland! Then the seller insults you and lies..I really advise you to avoid this site.

Shameful! simply Shameful.. Absolut liar seller! product comes from Poland false information on the site! nothing comes from France. Then when you ask for info he insults you the worst purchase of my life on the internet I was refunded..and I found the same item 250 cheaper... Search by typing PC BOX game console

Because I did not receive it Disappointed?

Maybe it's an internet scam. I ordered over a month ago, delivery 48/72h. I still have nothing, I was well cashed by cons a month after nothing, it puts that it is in preparation and of course nobody responds to my requests, no news.

Do not order a console from them. Big scam, the console does not work properly from the beginning. The so-called Bluetooth controller does not work. There are not all the games and the after sales service, a shame without a name. I didn't send the console back because others have done so and still don't have a console and no return of their money so really I urge you to skip it. You will just lose money.

Service after sale lamentable hyper long to answer is to refund one must always be behind them to have something very bad point

The console is great BUT... I'm not sure I'm going to be able to get the right controller for the right game, because a PlayStation game needs the PlayStation buttons, a Nintendo 64 game needs the same buttons, a keyboard for computer games etc... The second negative point is the customer service that responds aggressively when you're not happy with something... I'm not sure if I'll be able to get the console in the next few days, but I'm sure I'll be able to get the console in the next few days, and I'm sure I'll be able to get the console in the next few days. I made them notice and they answered me "you think we are a fast food", this delivery was important because it was for a gift in short... The duration is not their fault but we feel aggrieved when we pay so much for a delivery that does not keep its promises ... I'm not sure I'm going to be able to do that, but I'm not sure I'm going to be able to do that... I'm not sure I'm going to be able to do that... I'm not sure I'm going to be able to do that... I'm not sure I'm going to be able to do that... I'm not sure I'm going to be able to do that... I'm not sure I'm going to be able to do that... I'm not going to be able to do that... I'm not going to be able to do that... I'm not going to be able to do that... I'm not going to be able to do that... but I'm not going to be able to do that... I'm not sure if it's a good idea to buy a new gamepad, but I'm sure it's a good idea to buy a new gamepad, and I'm sure it's a good idea to buy a new gamepad, and I'm sure it's a good idea to buy a new gamepad.) I'm not sure if it's a good idea to buy a new controller, but I'm sure it's a good idea to buy a new controller, so I'm not sure if it's a good idea to buy a new controller, but I'm sure it's a good idea to buy a new controller. But I repeat anyway despite that, I am happy with the console ;-) really nice to dive back in ;-) Good day to the team.

I received my console with an American plug

For a layman who loved the games of the 80s, extreme disappointment: not very ergonomic, impossible to pair the controllers easily, many pitfalls that make it difficult to manage many games do not work at all, several interlocking management: we see that it is a copy of recalbox, then there is KODI and a third ARCH impossibl to reach impossibel to save easily I buy a 2nd wireless controller 8BitDo Pro+ but no model saved in the list proposed big disappointment the site responds intermittently and is very often impossible to reach...

The beige consol from the beginning and full of defects and full of games it does not work

Kundenservice unter aller Kanone Nach fast einem Monat warten nichts keine Packet keine Versandbestätigung.So nachdem sich Firma einmal per Email gemeldet hat und antwortet das,das Geld nicht überwiesen wurde habe ich ihnen die Überweisungsbestätigung geschickt.Das war vor 4 Tagen,seit dem nichts keine Antwort.Habe langsam das Gefühl das die 500 Euro futsch sind.Würde jeden raten es sich gut zu überlegen hör zu bestellen,nicht sehr seriös.....