Customer reviews of Retrogaming Console

I've been using this product for a while now and I'm very pleased with the quality of the product. I've been using it for a while now and I'm very pleased with the quality of the product and I'm very pleased with the quality of the product and I'm very pleased with the quality of the product. 3: the price is exorbitant for what I know, I would come back to make some criticism

I'm leaving a review because I still haven't received a clear answer from customer service regarding my order of June 1st. The order is very late and I can't reach the shop by phone. The order 27478. I sent you several emails.

Staff not very commercial and not very accommodating. The reliability is also to be reviewed. I would like to thank you for the excellent service.

Half of the games and the savegade do not work after 2 months of use.

Customer service is not responding I have been trying for 5 days to get information regarding the status of my order. Customer service does not seem to be in a hurry to respond.

selling the free recallbox software and locking the SD card is theft

1st purchase on this site, defective from the beginning, I had to send back at my expense, I could use the box 2 weeks later, so I paid the 8e of fast delivery fees for nothing I had to pay 2E for the purchase of the box to send back the box.

I ordered on April 4, 2020 and I still haven't received anything.

in the game there is 1 hundred that does not work and also lacks game for example hercule

I got a blue controller instead of a grey one and without the back buttons.

Great! Delivery in 24 hours. Quality product. Only happiness.

wifi connection problem, never contacted me again

Disappointment ............ ......... ... ...After buying a Retrobox 1TB, globally satisfied (except maybe the controller, which, out of order, disturbs the good functioning of the games), I went in search of the GPI. Great disappointment because the listing of games announced on the site is incorrect, including the Neo Geo is purely and simply absent while I had bought the console essentially for this system. The autonomy with batteries is ridiculously low...

Waiting for a refund, return of the console the next day because it did not meet my expectations ... I was to be refunded within 14 days (message of April 30) we are May 20 still no refund and unreachable by phone

I've ordered a megapi from a website and it arrived late. I've been waiting for a few days for a new one to arrive...

I'm not sure if this is a good idea or not, but I'm not sure if it's a good idea. I'm not sure if it's a good idea or not, but I'm not sure if it's a good idea or not. 169 for the console ok but still 79 for so called 48000 game more than 1000 games don't work, most of them are in double triple or quatruple on the different supports, I wanted to play a sensible world of soccer on amiga , a pro evolution soccer or iss pro evolution on playstation , but unfortunately it's a great disappointment...

I'm not sure what to say about the team, the follow-up, the merchandise, the shipping, etc... I'm not sure if it's a good one or not, but I'm sure it's a good one. I'm sure you'll find it very useful and I'm sure you'll find it very useful.

I have to say that I am very pleased with the service and the quality of the product, but I have to say that it is very good.

Avoid. So I do not share the previous opinions. Here are 13 days that I placed an order for a time indicated as follows Shipping: 6.98 via Express Domicile 24-48h And no news, no tracking number and no response to the phone and a mail pretexting the Covid and promise of a tracking number that has never arrived. Between 24/48h and 2 weeks there is a "slight" difference Promise of the site: Orders placed before 13h leave the same day. Even in the current situation the delay is not acceptable .... Beyond that there is the absolute laxity of not giving any information... I invite you to the greatest vigilance with this shop.

I paid for a 24 hour dhl delivery and got the console in over three weeks. It's not your fault but you should have refunded the 10 euros.

Lack of follow-up in the service and management of orders. No follow-up in the management of my order. Incorrect information. Certainly we are in period of COVID 19 so the delay of 3 weeks against the 48h-72h mentioned may be acceptable. On the other hand, the total lack of information and daily reminders to have information on my order and its shipment (payment of 10 euros for DHL) makes me totally dissatisfied. The latest episode, a reminder to DHL that finally the order has not been transmitted to them so they can not deliver me .... So I can't be satisfied with such a service.

not received decolis

Too many duplicate games triple even Too many duplicate games triple even more! 15 days to get it. It should not cost more than 100e in the end Disappointed

Not serious! Unknown delivery time, more than 2 weeks after the order, no information mail and unreachable customer service! Not serious!

GPI Case's multidirectional cross is defective The tested emulators work, but it's the case's assembly that is defective. Indeed, the space around the multidirectional cross is too big and the assembly is shaky, even defective. So, as soon as you are on a game and you press down, your character can go down to the right or to the left without you realizing it. This sensitivity of the cross limits the pleasure you can have when playing, or annoys you and you don't find the handling of a Game Boy. Very disappointing considering the price.

I understand that the situation is complicated but still. Console not even sent after 12 days. So refund. Too bad I really wanted to play it ....

Too many games don't launch or bug

Site that announces 72 hours of delivery then no more news. Impossible to reach customer service by phone. SMS not very courteous and I'm still waiting for my refund!

Delayed delivery Hello I placed an order on March 27 but I still haven't received my product. On top of that, the tracking information is not up to date and I can't follow my order in real time... If I don't have a return by the beginning of the week, I will ask for a refund of my product...

I ordered a GPI on March 30th by DHL express 24h and I still haven't received it and it's April 2nd! I still paid an extra 10 euros for this express delivery. I have no answer from the shop about a possible date of reception!

Listening, quick response to my questions

Following a claim, my posts on their page were deleted and then I was banned from the page. To date still no confirmation of sending the sd card while the first collection has a code error (incomplete file). I'm not sure if I'm going to be able to get the card, but I'm sure I'll be able to get it. I'm not sure how to get the card to the post office, but I'm sure they will be able to get it to the post office and I'm sure they will be able to get the card to the post office. I strongly advise you to go to the competition who sell at the same price or to assemble it yourself since I take more time with the service department than to assemble it myself. For those who are interested, several screenshots of our exchanges are available.

very very very disappointed !!!! hello console bought in february 2018 send back 2 times at my expense since 2 weeks !!!! I called several times, no answers . very very disappointed !!!!!!! very obsolete many bugs on several systems . Please be a little more attentive to our expectations because we pay this service for my part I pay 279 euros!

I am extremely disappointed. There are many games that don't work... I bought the console for the Apple 2 and Apple 2 GS games and not one of them works!

Order 128giga recu64 non comforme

Some problems frankly "rage" A priori it is top but in use, many things pose problem. First of all, the controllers provided do not meet certain needs on "recent" machines (Atari, Amiga, Playstation), even if plugging a current controller into a usb port solves a lot of them. Keyboards - physical or virtual - are not that. You can't run games with a mouse, and on some games, it's prohibitive. Saving, whether it's the one included in the games or the one offered via the recalbox, doesn't work in my experience. Finally, some emulations leave a lot to be desired, I'm thinking in particular of the Amiga 1200 where it is not uncommon for the game to simply not launch (image of a floppy disk to be inserted and no button interacts, it's annoying!!!) So, apart from these flaws (which are quite numerous but some of them can be explained by my lack of practice...), the rest is cool.

Product does not work Products arrived a week late. Then the product does not work. Therefore, I sent the product back and am waiting for my refund.

Not happy I am not very happy with this review service because I already reviewed the product a few days after receiving it, I had asked the seller how to do it and he had given me a link via messenger but it seems that my review was not taken into account since this is the 2nd time I was asked to review the product again. Honestly, I'm not very happy with this kind of business practice.

2 errors on 2 orders a console and a controller were missing on the day of receipt of the package

Great Very well thought out, plug and play. But there are several games that I bought the console for that I can only play in co-op mode, like all the tetriss, dr mario, and other games like pro skater that I can play but no buttons work to do tricks. So for 460$ can... its not worth the price