Customer reviews of Retrogaming Console

So far I loved my Retrobox 8! Really well done and their support has been spot on. The only reason I don't give 5-stars is that I ordered 2 wireless controllers and 2 wired one but the shipment was missing one of the wireless controllers. I got in touch with them and they had to refund that controller.

Quite satisfied with my purchase, about 15 games tested since the reception, the games are of quality, the backup works for the majority of them.interface easy to use and pleasant. However, some games don't work at all (star fox on the wii U for example). The delivery time took longer than expected, so allow for a margin or a little patience ;)

I ordered a hard drive from Boutique Retrogaming. The hard disk was very badly packed (a simple black film) and arrived defective. The same day I notified the after-sales service, which took 10 days to get back to me. Following a video showing the problem, I was authorized to return the faulty product at my own expense. With no news for a month, after a reminder, the after-sales service told me: "Your hard drive arrived in the workshop broken..., your hard drive is out of warranty, it will be returned to you within a week." I've paid 300 euros, received a faulty product and they're implying that I've damaged it, even though I reported it on the day I received it. Point to remember: they respond 1 time out of 10. You are responsible for faulty products, as the customer must be dishonest. The company is registered in Bulgaria, which allows them to behave as they please. For other customers, the CEC can help you initiate a complaint on a foreign site.

I had to contact customer service several times. Order arrived late. No commercial gesture to apologize ... the person I had on line several times was however friendly. We're still a long way from Amazon customer service.

Fine

Fine

Apart from an extended lead time for console preparation, there have been no problems whatsoever. The console works very well, and games are generally fluid. The interface is nice. The case takes up very little space. There are a few games that bug a little or whose controls don't work properly. But this is marginal. Well, I haven't tested the 50,000+ games yet!

Order arrived very late Received console reconditioned and does not work properly (sound that works from time to time and crashes from time to time)

Despite a slightly long delivery time, everything went smoothly. If you have any problems, the store responds well to your emails.

Very good

I am quite satisfied with my order, 512 gig SD card for Steam deck Multi console, 53 000 games. I'd be delighted to have a special PS3 or Wii U card.

Overall satisfied. Small downside: the after-sales service was unreachable and the callback was late (2 days).

Had a few issues at the start . Didn’t realise I’d have to pay 20% import tax and did t think it was that clear on the website but my fault to be fair . Item arrived and the sound didn’t work . Took a few days to get sorted with their tech support but now all working . I spent ages deciding whether to buy the Retrobox 4 as it comes at just over £700 but now it’s working I have to say it’s bloody amazing . there are lots of cheaper alternatives but it’s the hardware that makes all the games play properly and there are SO many systems on there . I’ve got a hacked nes mini with retro arch on it and it’s not great . If you like Retro games and you’ve got the cash you’re in for a treat with this ! 😀

Small problem with the order, which was quickly repaired, without SAV asking us for proof. Which proves their confidence in their customers. And offers some very nice little gifts

I bought this card mainly for the 2321 games on the Atari ST, which are not available on the ???? card.

Good store, responsive when we have questions, delivery a bit long, the classic retro box console works pretty well despite some bugs on the more recent games like golden eye, I told myself that for later the retro box 8 would be a good investment that would allow me to benefit from a good computer and in addition to a retro console that I hope will allow me to play games like golden eye.

A little too much delay on delivery, but the wait was worth it! The RetroBox8 is top-notch & the seller is responsive to questions.

Very good product

Given the size of the disk, it's going to take some time to test all the games. By the way, no Switch games, too bad. And a hard drive enclosure too small to accommodate the 8TB.

The delivery took much longer than expected, but it went smoothly. The console works very well, and it's great to be able to play our childhood games and even some recent ones.

Order placed on July 27: I was supposed to be delivered to my vacation destination in a few days 3 to 5 and no news from them! I had to follow them up with 4 or 5 emails to be sure of being delivered before leaving again, and always got replies 2 days late! In the end, I was treated like a gentleman and almost insulted, even though they don't know how to respect the delivery times indicated and reply on time. They simply cancelled my order. Not at all professional.

Glad to have found her missing games. Thank you very much.

Received on time .. conforms to my expectations ... RAS

Very Very Disappointed. I have a memory card for Steamdeck with 54000 games and it didn't work. I sent it back for exchange so now I'm waiting.

Hello, at the moment I have no sound on my televisions with the retrobox classic. I have contacted the site by phone and email...I am waiting for an answer from you.

Cool

Long lead times !!! More than one month

Super console a little complicated at first for the settings because each game launch black screen, now that everything is set it's great from Dreamcast to PS2 etc everything is superb. I do not my 5 stars because games are missing or not working, killer instinct 1 and 2 should be in jurassic park Sega model 3 missing apart from that I recommend they are listening and call back as soon as possible.

No details about the incompatibility of certain TVs with retrobox classics, which means that there are no sounds in games or menus.

All the consoles in 1! What work to introduce all these games! Really impressive. My only downside is that it takes a little time to send and receive the package. I'm aware of the high demand, but ..... That's why I'm not giving it 5 stars! But apart from that, bravo for this console, because I'm going to spend hours and hours on it, that's for sure!

Some games don't work with my controllers, for example future pinball, which is a shame because I love pinball games!

Delivery error

I'm so happy with my system (Retrobox 8) I won't lie though. There is a lot on there that doesn't need to be (consoles/games that failed, and for good reason) But, what is on there and working is amazing. The only reason I gave it 4 instead of 5 is because the delivery company stung me for an extra £185. And most of the 'newer' games on there are in French. So I'm having to learn a new language. Not a bad thing, but it will take time. And in the meantime I'm having to just deal with it. If there was an option to just switch it to English, then this wouldn't be an issue. Other than those two things. This console is the shit :) I love it

Very good product satisfied

I ordered the RetroBox 2 Console last year in December. The console arrived nice and quickly and was easy to set up and play. Plenty of gaming choice and brought back a lot of happy memories of gaming when i was younger with the bonus of trying games ive never played before. My issues with it were that some of the Amiga games weren't working, a bit disappointing as i was looking forward to this. The online help on facebook wasn't as useful has i was hoping. Overall a good retro console but they could improve

The delivery was still quite long, 4-5 days expected but lasted more than a week, too bad there is no god of war on the xonsole but otherwise the card with all its games are a pure happiness

Hello, every time the console is turned on, the message UNOFFICIALOS is displayed for 70 seconds before the system loads in 5 seconds. Is this normal? As for the games, everything is well ordered and listed, thank you for your work. There are some games without covers that do not launch but this is negligible. Sincerely, M.CARLIER

Great!

Product conforms, received in time I am satisfied For the moment I just begin to rediscover the games of my childhood.

Nothing I was just afraid of the leprechaun