Customer reviews of Retrogaming Console

Long lead times !!! More than one month

No order confirmation email, no order tracking. No indication that order has been registered. Delivery times not respected. 6 to 9 days received 1 month later.

No details about the incompatibility of certain TVs with retrobox classics, which means that there are no sounds in games or menus.

Some games don't work with my controllers, for example future pinball, which is a shame because I love pinball games!

Shipping okay Console missing games on n64 A lot unnecessary games, and consoles Graphic good, consoles startups well, no crashing occurred. I feel over priced only lacking in n64 games. There is no star fox64 wwf no mercy

Thank you

I was happy with the merchandise, but the communication... I was first mocked and then almost verbally abused, and I ended up being blocked, just because I asked a few questions about the merchandise... I had never seen that before.

Difficult to evaluate for the moment. The portable console received does not work well and must be sent back to us after 3 days. Quick response from the service. I will review my note when I get back from the workshop

Many crashes on atari and amiga, too bad because good idea.

I really like the website. But cot6 phone call is 0 out of 10. Dsl but we can never get them. And the delivery it's the same it's not great too. Too much waiting.

I'm very happy with the shipping, customer service and delivery. On the other hand some disappointments on the product. A lot of games that don't launch and no thumbnails of the games for some major consoles... very unfortunate but overall nice product anyway.

Difficult to get you on the phone... I needed some information.

Positive point we really have the essential of Retro Gaming and interface simpa.negative point too many goal of games that does not pass that turns to slow impossible to play with the ps4 controllers without spinning.900 euros with so many problems I find that it does not deserve them.

Bugs on some games, no button to turn it on again, and the onyx bluetooth controllers ordered at the same time can't be connected together for two games

The Sav service responds quickly but in case of failure the repair is very long, 3 months to send me another console. Beware many games do not work or are of poor graphic quality on PS1 and N64, many duplicates or more.

I am satisfied with the quality of my order but not with the delay! More than 3 months of waiting! Even if I can understand the difficulty for you to receive the components but still at least warn the customer of the expected delay because forced to contact you several times to know the progress of my order!

The principle is excellent but the realization leaves much to be desired. I received a first non-functional console, sent back to the after-sales service at my expense. More than 2 months of waiting to get one back and some games don't work. I chose this site because it offers N64 games that the competition does not have, but if I had to do it again I would do without.

Extremely long delays... catastrophic soap

Poor value for money.

A good gaming experience overall but sometimes accompanied by some problems of display that freezes that forces to restart the system and some games that does not launch even after changing settings! Nothing really bad though and does not take away the pleasure of having a machine like this! Thank you and good luck to all the team !!!!

Ordered on August 14th. Still no news. Unreachable by phone. Update: They called me. My item should arrive within 15 days. We'll see and I'll update this review at that time. Too bad I didn't make any prior communication and wait for the customer to show up.

The order and delivery went well. As the console was not suitable for us, we sent it back with the agreement of Boutique-retrogaming. We waited many weeks for the refund due to several misunderstandings within their team. Now everything is in order.

I am very pleased with the service and the quality of the product. I am very pleased with the service and the quality of the product and the quality of the service.

The initial waiting time was 7 days. Despite a few delays and problems with the order (a controller and keyboard were missing from the package), the response time was very fast. I'm very pleased with the service and the quality of the product, and I'm very happy with the service.

Very good console except for a small downside: the joystick connections are very annoying and need to be reconfigured often, especially if the joystick is discharged and you plug in the cable, the console does not recognize it, so no action is possible

I have to say that I am very pleased with this console. I have to say that I am very pleased with this console and I have to say that I am very pleased with this console. I've been using it for a while now, but I'm not sure I'll be able to use it again.

order paid the same day. after 10 days without news.my order is gone ????

The console is great BUT... I'm not sure I'm going to be able to get the right controller for the right game, because a PlayStation game needs the PlayStation buttons, a Nintendo 64 game needs the same buttons, a keyboard for computer games etc... The second negative point is the customer service that responds aggressively when you're not happy with something... I'm not sure if I'll be able to get the console in the next few days, but I'm sure I'll be able to get the console in the next few days, and I'm sure I'll be able to get the console in the next few days. I made them notice and they answered me "you think we are a fast food", this delivery was important because it was for a gift in short... The duration is not their fault but we feel aggrieved when we pay so much for a delivery that does not keep its promises ... I'm not sure I'm going to be able to do that, but I'm not sure I'm going to be able to do that... I'm not sure I'm going to be able to do that... I'm not sure I'm going to be able to do that... I'm not sure I'm going to be able to do that... I'm not sure I'm going to be able to do that... I'm not sure I'm going to be able to do that... I'm not going to be able to do that... I'm not going to be able to do that... I'm not going to be able to do that... I'm not going to be able to do that... but I'm not going to be able to do that... I'm not sure if it's a good idea to buy a new gamepad, but I'm sure it's a good idea to buy a new gamepad, and I'm sure it's a good idea to buy a new gamepad, and I'm sure it's a good idea to buy a new gamepad.) I'm not sure if it's a good idea to buy a new controller, but I'm sure it's a good idea to buy a new controller, so I'm not sure if it's a good idea to buy a new controller, but I'm sure it's a good idea to buy a new controller. But I repeat anyway despite that, I am happy with the console ;-) really nice to dive back in ;-) Good day to the team.

I've been using it for a while now, but I'm not sure I'll be able to use it again... I've been using it for a while now and I'm not sure if it's a good idea to use it for a while.

I bought the mega Pi from boutique-retrogaming.com to give to my nephew and well this time just before Christmas I bought the SSD 1Tb 51000 games same for my nephew and well the returns were negative the PSP games do not work, for the NeoGeo CD games in the list of Roms on the store it is marked 88 NeoGeo CD games I have counted only 70, I have not had time to check the rest at my nephew but I think there will be other surprises ?? In conclusion, I'm disappointed with the item sold, which is not 100% functional and does not conform to the description of the available Roma ?

Satisfied with the products purchased. However, the communication is disastrous, too many contradictions and lack of availability to meet the expectations of customers.

I'm very pleased with the service and the quality of the product. I'm very pleased with the service and the quality of the product and the quality of the service. I'm very pleased with the service and the quality of the product, and I'm very pleased with the quality of the product.

Purchase of the 1TB SSD alone. Contrary to the information provided in contact before purchase, it is not enough to connect to the Raspberry. The SSD contains the database but is not bootable. Recalbox must be installed on an Sd card. Not too inconvenient, the trick is to know it. A downside for the phone contact who is not very friendly. ("We'd rather sell consoles than SSDs.") On the other hand, the email contact for technical support is very good.

I ordered a 2TB retrobox from you to give to a friend for his birthday, delay after delay, since then I have cancelled my order.

Very disappointed but........ I'm putting 3 stars for the moment because I received the retro box 2to with a lot of problems (small shrill noise of the console, bug at all....) and there is a big forget of the arcade fba (final burn alpha.....) as it is indicated on the list of the site. I'm not playing for the moment, I'm still waiting. I'm waiting for the return of a new 2 to retro box and according to the result I will correct the note. I've been waiting for the return of a new 2 to retro box and following the result I'll correct the note. As much as I was very happy with the super pi recal box at the beginning of the year, it's disappointing but I'm waiting and I encourage the retro gaming team for this problem.

I ordered a console 500 euros. The most powerful and the one that has all the consoles. I'm not sure how long it will take to get the console, but I'm sure it will take. Still no news of the order by the end of the week. I hope they don't rush it and have a product that doesn't meet the specifications and the promise on the site. I'm waiting and I hope I don't have a bad surprise with games that don't work or incomplete emulation. They put a list of games it is important to respect the commitments to the customer. Wait and See

I'm very excited about the purchase of this retro console, I wanted to make the purchase following an operation that forces me to have a reduced mobility temporarily, to distract me by playing a large quantity of games from my childhood but I quickly disappointed, wireless controller does not work, a large number of games announced but in reality many duplicate or games unfortunately inaccessible, I am therefore a little frustrated with this purchase pity, otherwise sent quickly

I've paid 239 euros for a superpi and I still haven't heard from it after 4 days, especially since it says express delivery in 3 days. I'm starting to think it's a scam and I hope to see some new ones soon, especially since I took the so-called 45000 games model...in general when you order you get an answer within 3 days.I'm going to wait and post a second message if I get it but it's starting to make me doubt the sincerity of this site especially since there is retrogaming.com and retrogaming.fr and it doesn't have the same order time..and most people don't even know if it's the same site or if it's 2different..in short, I think I've been tricked...pass on your way if you're not rich...

The package arrived open, a controller is not functional, a button is blocked pressed, I hope that the SAV can do something. I was supposed to get a blue Xbox controller, I got a black one. On the positive side, it's a very well made product, a huge choice, very well organized, bravo the retrogaming team for the work. To make the product even easier, the save system should be changed, the quick save and quick load button being very close, when you make a mistake you eat your fingers, you have to take the time to configure the controllers, which can be a bit long. For those who know how to correct these last two points, go for it, take the 2TO retro you 'll not be disappointed.

Zero customer service I advise you not to go your way it's better