/10
★★★★★
based on 3300 published reviews
★★★★★
based on 3300 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
I received my package 28 days after ordering when it was noted 7 days for manufacturing and 3 days for delivery! I've been using it for a while now and it's not working! The remote control doesn't work with the games and the console doesn't have a switch, so every time I want to play I have to unplug and plug it in again! I can't leave the console in my TV cabinet which has the plugs behind! I can't recommend this console at all!
Fabrice R.
purchased on 23/11/2021
Translated review1/5
★☆☆☆☆
I'm not sure what the quality of the product is, I still haven't received any information on the manufacturing delay and the worst thing is that for an object of this price, you use the worst carrier that exists. Fedex. At the time I'm writing these words, the parcel should have arrived but it is as usual with this carrier, impossible to know where it is. If you want to manufacture elsewhere than in France, at least have the decency to use a carrier that does not have the worst reputation in the world.
Ludovic L.
purchased on 07/10/2021
Translated review1/5
★☆☆☆☆
Ordered on August 25 Received on November 3 Look for the error
Didier G.
purchased on 25/08/2021
Translated review1/5
★☆☆☆☆
Many dreams... Hardware that does not follow the dream offered for sale. More than 50000 games according to the advertisement! The reality is different. More than 30000 games don't work and the console functions don't work either... I'm still waiting for a call back to propose a solution... more than 6 months of waiting and still no solution... I don't recommend this site.
Fabrice B.
purchased on 06/07/2021
Translated review Answer from Retrogaming Console
Hello,
Could you please contact us by email so that we can find a solution?
[email protected]
Thank you and have a nice day;
Could you please contact us by email so that we can find a solution?
[email protected]
Thank you and have a nice day;
1/5
★☆☆☆☆
Package received late, hard drive and usb key not conforming to the photos..... of a ridiculous level of quality compared to what I was supposed to receive, deceitful salesman with his photos, chocolates in the box (nice) but which melted..... in short disappointed, received before leaving on holiday I could not return it, still in its box so much that I find it shameful.... I don't recommend this shop, and they are going to contact me again so that I change my mind.
Mikaël T.
purchased on 01/07/2021
Translated review1/5
★☆☆☆☆
The items offered are not finished and do not work. I ordered Retrobox+DD 4to which I returned. The proposal was to fix the problem, an access to my personal computer (which according to the person I had by mail (I have the evidence) intervened daily to correct the bugs ? (to think about). The refund within 14 days? I've been waiting for 1 month. Company in financial difficulty because not able to respect its own conditions of sale. To be avoided. I'm going to contact the DGCCRF (the competition and fraud department). Not worth it (I wouldn't have put any star), yet on paper it's fantastic! Decu
Marc R.
purchased on 10/08/2021
Translated review1/5
★☆☆☆☆
6Tb hard drive expected since July 2021! Sent a first time defective, I was forced to send it back for exchange... We arrive in November and still no return but promises, always promises! I think I made a bad choice! I have lost almost 400 euros but I will not stop there. Be careful when you order from them...
Olivier M. Translated review
1/5
★☆☆☆☆
Too long, and 1 month later I'm still not reimbursed.
Stephane F. Translated review
1/5
★☆☆☆☆
I just received the hard drive, what is this thing? not at all like the picture, plus thanks for the chocolates that melted on the manual...... The case is an ICY BOX normally, not this ugly and cheap thing, the key is tiny, not even tested, because frankly disappointed, we feel really ripped off..... ORICO make more nice boxes, between 28 and 34 they sell them on Amazon, not even a stand to hold it vertically even though it exists, Seriously, there's a problem, I'm waiting for explanations,
Mikaël Translated review
1/5
★☆☆☆☆
You should not be in a hurry when you order from them, they tell you that the product is in stock and 1 month later you still haven't received it
Gaspard Z. Translated review
1/5
★☆☆☆☆
Not much service Edit: in response to the answer... how do you try to help me? The solution would be to send the console back to you for a refund. At my expense? And if I get a new console... the price has gone up, do I have to pay the difference? Why don't you do an exchange? Why don't you want to talk about it on the phone and offer to talk about it on Facebook or by e-mail with answers that are halfway off the mark? Unfortunately, you don't want to deal with this situation and I regret that. When I wrote my first review, I was contacted. But my questions were not answered. I have reset the console as requested, but I am still having problems. I'm at the same point. I wonder if the console I bought ever had an owner modify it and send it back because he couldn't get away with all the crap he did on it... I wouldn't know because I'd love to ask questions, but email exchanges that go in circles annoy me. So I'm playing with this console that doesn't work the same way twice and isn't quite what I bought.
Poule P. Translated review
1/5
★☆☆☆☆
Although I understand the shortage of components, a misleading advertisement on the delay is annoying - a lack of communication on the part of the Boutique - I want to believe that the work is well done and serious but here a bad experience and I still have not received my Order with almost 1 month to go
David G. Translated review
1/5
★☆☆☆☆
Terribly disappointed.... I have just received the console and asked for assistance because I was stuck on the black screen marked recalbox and after a first assistance the games did not work. After the second assistance it worked but it was impossible to quit the games. I have turned the console back on but it is still stuck on the black screen marked recalbox. I am very disappointed because since then I have had no support and I will send it back and demand a refund.
Julien . Translated review
1/5
★☆☆☆☆
Still haven't received a refund confirmation email!
Bertrand G. Translated review
1/5
★☆☆☆☆
64GB console... 50 GB used Edit: the review below was before I realized that a lot of other games ran very poorly. Especially on N64. So very disappointed On 22000 games present, it is necessary to count on 1/2 or 1/3 of this figure. First of all, 8000 C64 games are not usable; impossible to launch. Most of the games are duplicates or triples or more, on different systems. And I'm talking about identical versions, not series... Sometimes, on the same system, almost every game is present several times in a row. The same title, in exactly the same version, is played between 3 and 10 times. Many games are in Japanese, without the translation as indicated on the website. Impossible to understand how to start the game. The number of games in each system... Has nothing to do with the list indicated on the website. The controller is also not the same. After contact, no answer other than that it's complicated to make a system like this... And that I can return it. I'm still happy with the games, because it's for my 7 year old son and a few nice games are enough for his happiness. But for those of you hoping for the games advertised... Tell you that it is rather a lottery. As for the menus of the selection of systems of favorites etc. ... It is simple and effective. The small thumbnail with a picture of the game for most of them is very convenient to make his choice. The search functions are practical too.
Poule P. Translated review
1/5
★☆☆☆☆
Retrobox 2TO console received without keyboard and with a wired controller
Tarek M. Translated review
1/5
★☆☆☆☆
They advise and promise games before the purchase and then once the equipment is received and the promised games don't work they don't reply and "prefer to leave it at that" shameful to avoid !!!!
Olivier T. Translated review
1/5
★☆☆☆☆
Delayed much too long disappointed Delayed much too long 3 weeks to receive my parcel it was to arrive at such date then another and still another one a blow they have the product close to leave the following day it one always not received
Nicolas D Translated review
1/5
★☆☆☆☆
A shame!! the worst shopping experience on the internet. I just asked for info on my delivery. Seller lied to me and promised delivery..he hadn't even sent the item. after inquiring with DHL. He tells you: Article goes through Belgium, Lie the seller is in Poland! Then the seller insults you and lies..I really advise you to avoid this site.
Charly Translated review
1/5
★☆☆☆☆
Shameful! simply Shameful.. Absolut liar seller! product comes from Poland false information on the site! nothing comes from France. Then when you ask for info he insults you the worst purchase of my life on the internet I was refunded..and I found the same item 250 cheaper... Search by typing PC BOX game console
Charly Translated review