/10
★★★★★
based on 3297 published reviews
★★★★★
based on 3297 published reviews
Latest neutral customer reviews
3/5
★★★☆☆
One regret: the controller supplied is not the one described in the user manual, and I had to fumble to find the key combinations I needed to navigate the machine.
Laurent G.
purchased on 13/02/2024
Translated review3/5
★★★☆☆
Fast and accurate service
Axel B.
purchased on 31/01/2024
Translated review3/5
★★★☆☆
Top price
Jeremy G.
purchased on 07/01/2024
Translated review3/5
★★★☆☆
Product did arrive, however, not within the announced timeframe (much later😒) and all because of a Steam deck model issue, in fact they told me about a compatibility problem between the micro SD card and OLED Steam decks, which according to their latest test, still needs to be reworked. Except that I don't have this model at all, so as a result I've had a 15-day delay in delivery for this bullshit. So for other customers (batocera micro sd card for Steam deck), specify the Steam deck model, otherwise it'll be like me. Apart from that, it works fine, just a bit of trouble at first to configure everything on a TV, because obviously there are no instructions.
Anthony L.
purchased on 07/12/2023
Translated review3/5
★★★☆☆
Nice products but lack of information on the site like the non-compatibility of Steam cards on oled, the after-sales service does not follow it's a shame and frustrating. I'm currently waiting for my Steam cards to be updated and for my shipping costs to be refunded.
Clément F.
purchased on 30/11/2023
Translated review2/5
★★☆☆☆
It's over priced alot of games don't work. Same Games are duplicate and most important they ship the item so you pay very high custom charges. The console had a software update so I updated it now all the games stop working and sound is messed up if they do work. The company said you should not update the software, its their company update .AVOID AT ALL COSTS THEY DONT HELP. Wasted over £350 including cusom charges.
Abdul R.
purchased on 23/11/2023
3/5
★★★☆☆
In the Batocera SD card for SteamDeck, there are quite a few games, notably Neo-Geo, which don't work at all despite the change of emulator, etc. I was obliged to buy an SD card for SteamDeck on aliexpres in order to recover these games. I had to buy an SD card for SteamDeck on aliexpres to get these games back, because I was so fond of them. Fortunately, neo-geo games work on this card. A retrogaming boy tried to fix the problem remotely, despite the two hrs of remote work it didn't work, I gave up afterwards. I give 3 stars because at least you tried to give a solution to my problem.
Carlos S.
purchased on 26/10/2023
Translated review3/5
★★★☆☆
Satisfied with my purchasing experience, but could be improved with more clarity and ergonomics in site navigation. Especially when it comes to knowing which games are available on which system. This last point is laborious.
David C.
purchased on 30/11/2023
Translated review2/5
★★☆☆☆
I'm not rating the store itself, but the product sold, in this case the Retrobox 4 - Why this rating? Well, because the PS VITA isn't functional and the PINBALLS games don't have key settings, so you have to do some research to find out how to map the buttons - not impossible, of course, but it's supposed to be plug and play, isn't it? Too bad, because the product is fine
Laurent W.
purchased on 05/11/2023
Translated review3/5
★★★☆☆
Delivery time over a month. If I don't write I don't get any news
Cyrielle D.
purchased on 18/09/2023
Translated review3/5
★★★☆☆
I had to contact customer service several times. Order arrived late. No commercial gesture to apologize ... the person I had on line several times was however friendly. We're still a long way from Amazon customer service.
Fabien H.
purchased on 08/10/2023
Translated review3/5
★★★☆☆
Fine
Mehdi M.
purchased on 30/09/2023
Translated review3/5
★★★☆☆
Fine
Mehdi M.
purchased on 30/09/2023
Translated review2/5
★★☆☆☆
Had to pay £127 extra with DHL to receive my product past customs
Wayne H.
purchased on 25/09/2023
2/5
★★☆☆☆
As a general rule, everything goes smoothly - delivery times and after-sales service by telephone. But unfortunately, when the product is no longer under warranty, it's impossible to have it repaired "even if you want to pay for the repair" or to have it taken back to buy a new one.
Arnaud D.
purchased on 13/07/2023
Translated review3/5
★★★☆☆
I bought this card mainly for the 2321 games on the Atari ST, which are not available on the ???? card.
Zimmermann M.
purchased on 26/08/2023
Translated review2/5
★★☆☆☆
Hello I received the console but not the controller number 55516 too bad
Johanna A.
purchased on 02/08/2023
Translated review2/5
★★☆☆☆
It takes a long time to receive the order and it's not what you expect. e.g.: the m2 case of the switch disk. the system isn't finished, as Jay says in the videos.
Hervé F.
purchased on 28/05/2023
Translated review3/5
★★★☆☆
Given the size of the disk, it's going to take some time to test all the games. By the way, no Switch games, too bad. And a hard drive enclosure too small to accommodate the 8TB.
David D.
purchased on 21/07/2023
Translated review3/5
★★★☆☆
The delivery took much longer than expected, but it went smoothly. The console works very well, and it's great to be able to play our childhood games and even some recent ones.
Philippe N.
purchased on 30/06/2023
Translated review Answer from Retrogaming Console
Thank you for your purchase and your review, we're sorry for the delay! We wish you many hours of happiness and nostalgia! 🙂