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I
Rating: 5 out of 5
Very good service
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Customer reviews of Reverdy
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 2 949 published reviews
Summary of reviews
Delivery is a standout feature of the online store, with many customers highlighting the fast and careful shipping of their orders, often arriving in impeccable condition. The products themselves receive consistent praise for their effectiveness and quality, particularly in horse nutrition, with numerous reports of positive acceptance by horses. Customers appreciate the ease of the ordering process and the well-packaged items that ensure safe arrival. The customer service is frequently noted as responsive and helpful, enhancing the overall shopping experience.
Reviews 1 and 5 stars
Reset filtersG
Rating: 5 out of 5
Impeccable service and fast delivery - the products are top-notch.
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A
Rating: 5 out of 5
Top cmv granules or candies, fast and efficient. No complaints.
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M
Rating: 5 out of 5
Very good
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M
Rating: 5 out of 5
Great products and quality. Fast delivery
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J
Rating: 5 out of 5
Good product, fast delivery, nothing to say, perfect.
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E
Rating: 5 out of 5
Very good product and works well for a trade-in.
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M
Rating: 5 out of 5
I received my order perfectly packaged and on time. Thank you
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M
Rating: 5 out of 5
CMV oligovit easy dose is perfect for my horses. Delivery was ultra fast (faster than advertised!), the deliveryman communicated well and the packaging is perfect. The only downside is the price, which could be made a little more attractive by ordering direct from you rather than from resellers.
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P
Rating: 5 out of 5
CLEAR
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J
Rating: 5 out of 5
I've ordered from Reverdy several times now, and everything is perfect, both the quality of the product (cmv) and the delivery.
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C
Rating: 5 out of 5
I am always satisfied with my REVERDY order. I receive my CMVs on time: speed - efficiency
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D
Rating: 5 out of 5
I haven't seen the results yet, but my horses love it and the Bonbon mode packaging is top-notch.
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S
Rating: 5 out of 5
EXCELLENT
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V
Rating: 5 out of 5
bravo for the responsiveness and speed of delivery
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A
Rating: 5 out of 5
I use Reverdy care and CMV supplements and have been very happy with them for several years now.
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P
Rating: 5 out of 5
Fast service. Very reliable packaging. Distribution of cmv really easy in the form of plugs. Horses eat it like candy.
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S
Rating: 5 out of 5
Excellent product, I recommend it!
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S
Rating: 1 out of 5
The delivery didn't go as planned; I paid for home delivery and had to go to a relay point, which informed me that I had to go to another relay point 10k from my home. I sent a message to Reverdy asking for a commercial gesture and got nothing. I find this particularly disrespectful !!!!
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Response from Reverdy
Hello Sofia, and thank you for your feedback.
We have taken your message into account and are sorry for the inconvenience.
The carrier has been informed of this delivery problem, but please be aware that it is totally beyond our control.
In this kind of situation, we can ask for the parcel to be re-delivered to your home. However, we cannot control the carrier's organization and this may take a few days. And unfortunately, by the time we received your complaint, the parcel had already been collected from the relay point. Please do not hesitate to contact us immediately, or as soon as you notice an anomaly on your delivery tracking, so that we can help you efficiently.
Please also note that on our website, you now have the option of choosing the DPD or La Poste Colissimo carrier for your orders (followed by delivery to a collection point or to your home).
If you're interested, we offer free shipping on all orders over €65 excluding VAT.
Our site also offers a loyalty program for orders of nutritional supplements.
By logging on to your Reverdy customer account ('My account' section; then 'Loyalty program'), you can check your available balance, as well as the expiry date of the voucher(s) generated. You can now go to the Loyalty Program page to find out how much you have available to use on your next order of nutritional supplements.
Should you have any further questions or require further information, please do not hesitate to contact us by telephone on 02 33 91 35 60 (then press #2), or by e-mail at [email protected].
We hope to hear from you soon,
The Reverdy team
We have taken your message into account and are sorry for the inconvenience.
The carrier has been informed of this delivery problem, but please be aware that it is totally beyond our control.
In this kind of situation, we can ask for the parcel to be re-delivered to your home. However, we cannot control the carrier's organization and this may take a few days. And unfortunately, by the time we received your complaint, the parcel had already been collected from the relay point. Please do not hesitate to contact us immediately, or as soon as you notice an anomaly on your delivery tracking, so that we can help you efficiently.
Please also note that on our website, you now have the option of choosing the DPD or La Poste Colissimo carrier for your orders (followed by delivery to a collection point or to your home).
If you're interested, we offer free shipping on all orders over €65 excluding VAT.
Our site also offers a loyalty program for orders of nutritional supplements.
By logging on to your Reverdy customer account ('My account' section; then 'Loyalty program'), you can check your available balance, as well as the expiry date of the voucher(s) generated. You can now go to the Loyalty Program page to find out how much you have available to use on your next order of nutritional supplements.
Should you have any further questions or require further information, please do not hesitate to contact us by telephone on 02 33 91 35 60 (then press #2), or by e-mail at [email protected].
We hope to hear from you soon,
The Reverdy team
C
Rating: 5 out of 5
Very good products and very efficient customer service, both in terms of advice and after-sales service.
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J
Rating: 5 out of 5
Very good
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J
Rating: 5 out of 5
My order arrived quickly with no problems. Perfect
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R
Rating: 5 out of 5
Everything went smoothly. I will recommend it without any worries.
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A
Rating: 5 out of 5
Great product
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A
Rating: 5 out of 5
Order received, product perfect!
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C
Rating: 5 out of 5
Very very satisfied with my first order from Reverdy, fast and careful shipping and very good quality products, thank you very much.
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M
Rating: 5 out of 5
Excellent telephone exchange and personalized online advice! Super-fast delivery!
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L
Rating: 5 out of 5
The lithotame product meets my expectations. It soothes gastric pain and reduces diarrhoea.
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V
Rating: 5 out of 5
No worries with this order.
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A
Rating: 5 out of 5
However, as I always order the same food, it would be interesting to have a loyalty service. This is a pity for a very regular customer.
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F
Rating: 5 out of 5
Always perfect
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L
Rating: 5 out of 5
Efficient products and fast delivery
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N
Rating: 5 out of 5
Very satisfied with the breeding food and supplements. Efficient after-sales service in case of problems
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M
Rating: 5 out of 5
very fast order processing and delivery
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A
Rating: 5 out of 5
I mainly use the flexy liquid product for locomotion because my mare has arthritis, the composition has been validated by my vet. The price is a little high.
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I
Rating: 5 out of 5
Very good product. Fast delivery. It's a pity there's no reseller in Moselle, in which case I could buy the pellets, but the delivery costs are very high.
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C
Rating: 5 out of 5
very fast delivery and service. I recommend
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M
Rating: 5 out of 5
Absolutely perfect! All the delivery instructions were respected, even for a small quantity. I'm delighted, it's rare to have such a good delivery service, and what's more, it's fast - two days after ordering, I can only recommend it! Thank you :)
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C
Rating: 5 out of 5
Top-quality products
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M
Rating: 5 out of 5
I love the products and my horse is much better.
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